6230 results found
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Client Call Log
Implement a "Call Log" that will direct show within the Client profile.
2 votes -
All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.
Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.
3 votes -
Gift Card Enhancements
We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.
Ability to see gift cards purchased for others in client profile
Ability to see gift cards gifted to/from another client in client profile
Ability to offer promotional gift cards (buy $100, get $50)
Ability to share gift cards with other clients52 votes -
Account Credits Used for Monthly Membership Fee
I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.
7 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
6 votes -
Create two separate privilege groups permissions for enabling/disabling services and creating new services
Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.
3 votes -
38 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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1 vote
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Deleting Gift Cards
Customer would like to be able to delete Gift Cards that meet certain criteria.
Example:
Gift Cards with 0 balances
Gift cards that are older than a specific time frame2 votes -
The app needs to reflect when people are checked out.
The new app needs to reflect when people are checked out.
2 votes -
Hyperlink Text in Receipt Note
Would like to have the ability to Hyperlink text in the receipt note.
1 vote -
"Skip First Term Voucher" to be a membership setting rather than at checkout
All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful
2 votes -
Have Appointment Ratings in Boulevard to sync with Google so it can help generate more business.
It seems silly to have appointment ratings that are only visible to us internally. It would make sense that these ratings are shared (sync to Google) which could potentially assist in creating more business with new clients.
7 votes -
Tighten up the Hipaa compliance
When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.
14 votes -
7 votes
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Improved form templates
Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms
2 votes -
Photo Library for Marketing Suite
Can't create a library of images so I have to upload everything every time I create a new email
2 votes -
Bug: The calendar view on mobile when you select a day does not update properly
On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.
2 votes -
Add More Features to Membership Perks
Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.
3 votes -
check in Icon on new update
On the new update you cannot see the icon where the patient is checked in need to have room to see the check in icon on ipads/iphones
1 vote
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