5889 results found
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Bring back phone number formatting
Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.
Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
New format 93783737552 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
4 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
3 votes
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Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
3 votes -
2 votes
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privilege group setting where staff can make a new sale ONLY
Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab
2 votes -
Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
22 votes -
Billing: Keep invoices in the correct billing account based on when it owned a location
Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.
1 vote -
1 vote
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search old text threads
should be able to type in the number have the thread pop up if not saved as a client
2 votes -
Can we please have the ability to select an employee to add commission to gift certificate sales?
We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.
2 votes -
Ability to suspend a service for a set amount of time, or manual off and on. For when an immediate shortage of required supplies occurs.
At current, we turn off online booking for this and let all staff know to not book the service but this is not an elegant solution. If there was an option to suspend the service so that it could only be booked on a future date going forward, we wouldn't lose bookings of the service and it would force client and manual booking to only occur when supplies are replenished. If a warning occured when booking that stated, supplies for service not available until xx/xx/xx and only allowed booking after it, this would save two birds with one piece of…
2 votes -
4 votes
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For email and text reminders, it would be great if BLVD allowed us to specify weekdays.
We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.
1 vote -
show the full service name on commission report
Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.
1 vote -
other payment on invoice
When applying other payment methods the invoice should state exactly what the payment method is in checkout.
5 votes -
Please open any forms or charts in a new window
Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.
12 votes -
Do not charge for marketing.
It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.
14 votes -
Membership Transaction History Report
Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.
Also helps if clients can see their balances through their own client portal
1 vote
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