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  1. The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?

    How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?

    Also completely missing the mark is "products purchased", has anyone actually test driven…

    3 votes
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  2. Pictures next to client's name to reckognize who they are and how they like their service

    170 votes
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  3. I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.

    14 votes
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  4. Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.

    19 votes
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  5. It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote
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  6. I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?

    If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?

    32 votes
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  7. I want to run Staff reports and sort by Staff's Last Name!

    4 votes
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  8. If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…

    1 vote
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  9. Provide clients with the ability to add a tip in the email receipt they receive.

    1 vote
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  10. Offer a filter option that shows unread messages only in the message center.

    20 votes
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  11. 2 votes
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  12. The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.

    5 votes
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  13. A pop-up box for clients to check understanding of policy when booking online.

    52 votes
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  14. the ability to book you appointment and make a deposit with apple pay

    15 votes
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  15. Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    101 votes
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  16. Removing battery from Duo would get rid of issues related to the battery

    1 vote
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  17. Have a telehealth product within the platform to meet the range of needs of providers and patients ; potentially could be accomplished via zoom

    Requested by: 4Ever Young (45 location prospect)

    2 votes
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  18. Prospect : 4Ever Young (45 location prospect ; franchise)

    Feature Request : auto-reschedule appointments when staff call out sick

    2 votes
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  19. This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.

    12 votes
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  20. Ability to add merge tags in email body to say things like "show this email within the next 2 weeks to get XX% off your next service" or "Come in for your next appointment by :insert merge tag: "for [2 weeks] from the date of sending this email for XX%" off your next appointment." This would allow the email campaigns to remain more evergreen.

    3 votes
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