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  1. Make the check in process for an existing client a one step process. Existing members and clients don't want to have to input email, phone and name every time they come for a session. One step for check in in the iPad accelerates check in and also avoids people being in lines.

    1 vote
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  2. Would be amazing for the provider to add a chart on the client profile without it having to be attached to a service. Sometimes we do follow-up calls on patients (way after their appointment) and want to be able to use the chart we created for it instead of just showing it in the "client notes"which can be difficult to keep track of, and no way to filter out

    1 vote
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  3. It would be great to have the option to send out forms automatically according to a client tag - for example, every client with hyperpigmentation will be sent x form, regardless of the service they provided. It is way too easy to miss when we have to add it manually to some patient population groups, when we do not want that form to go out to everyone who is in the service group. This would be a big game changer

    1 vote
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  4. We are a soap notes required biz.
    We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.

    6 votes
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  5. The "new" features released 3/24, all of which should have been included with version 1, are still woefully short of useful. I'm floored by the remedial functional specifications that must have been provided to the developers for this update, they should be capable of more. Does Boulevard even have a team of qualified people to review what the functional spec should include?

    How does this "update" roll out without the functionality of (and combination of) $ dollar amount spent? This is a key metric, is it not?

    Also completely missing the mark is "products purchased", has anyone actually test driven…

    3 votes
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  6. Pictures next to client's name to reckognize who they are and how they like their service

    170 votes
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  7. I think it's critical to have the option "get quote" instead of a price. Some of our services vary in price, so we would love the client to contact us so we could tell them more about the pricing situation. Now the only option is to put "$0" and then in the description ask them to contact. It just doesn't make sense not having the option.

    14 votes
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  8. Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.

    19 votes
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  9. It would be nice for the Business to choose to use Arrived and Confirm buttons or not. The duo checkout process has too many options and choices that confuse our customers, and we do not see the value in them. We have to guide each customer through them or press them ourselves - similar to checkout at a US Post Office - too many choices. Super-clear checkout like Square POS is a tremendous example to use.

    1 vote
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  10. I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?

    If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?

    32 votes
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  11. I want to run Staff reports and sort by Staff's Last Name!

    4 votes
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  12. If this could specifically be reported on so that these services can be tracked they could also include totals to determine revenue loss due to time cost, materials used. Tracking whom has multiple of these is crucial as well. Businesses could also then build out how ReDos potentially are compensated for, for example our brand does no charge for the redo; but if with same staff they receive reduced commissions, and if differing staff, reduced commissions and split now 50/50 between the original and correcting service provider. At the moment this process is extremely manual and there is no way…

    1 vote
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  13. Provide clients with the ability to add a tip in the email receipt they receive.

    1 vote
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  14. Offer a filter option that shows unread messages only in the message center.

    20 votes
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  15. 2 votes
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  16. The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.

    5 votes
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  17. A pop-up box for clients to check understanding of policy when booking online.

    52 votes
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  18. the ability to book you appointment and make a deposit with apple pay

    15 votes
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  19. Setting conditions for offer codes.
    Example Spend X on X = X Discount
    150 or more on gift card = 10% off
    spend 100 on X product line = 15% off
    Spend 200 in Spa Category = $20 off
    We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful

    101 votes
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  20. Removing battery from Duo would get rid of issues related to the battery

    1 vote
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