6244 results found
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Cancellation Report to clawback commissions when its a specific cancellation reason
Requested by Simplicity Laser, Strategic Prospect
1 vote -
Charting offering an additional box when choosing “other” or specific options for more detail.
“Other” drop down option in charts that populate a fill in the blank section or a similar concept of selecting a certain button on charting that populates another box for more information. This would help keep our basic charting clean and when needed, adding additional boxes and info.
1 vote -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
20 votes -
Better reports around loyalty program and levels with points
I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)
4 votes -
Add "Client Rescheduled" as a reason when we cancel an appointment.
When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.
4 votes -
Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
16 votes -
Why have most of these ideas been sitting for more than a year
Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.
3 votes -
Client Call Log
Implement a "Call Log" that will direct show within the Client profile.
2 votes -
All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.
Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.
3 votes -
Account Credits Used for Monthly Membership Fee
I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.
7 votes -
create a mobile app for manager view showing sales
Need capability to be Able to see daily sales summary via mobile app
12 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
6 votes -
Create two separate privilege groups permissions for enabling/disabling services and creating new services
Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.
3 votes -
38 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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1 vote
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Deleting Gift Cards
Customer would like to be able to delete Gift Cards that meet certain criteria.
Example:
Gift Cards with 0 balances
Gift cards that are older than a specific time frame2 votes -
The app needs to reflect when people are checked out.
The new app needs to reflect when people are checked out.
2 votes -
Hyperlink Text in Receipt Note
Would like to have the ability to Hyperlink text in the receipt note.
1 vote -
"Skip First Term Voucher" to be a membership setting rather than at checkout
All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful
2 votes -
Have Appointment Ratings in Boulevard to sync with Google so it can help generate more business.
It seems silly to have appointment ratings that are only visible to us internally. It would make sense that these ratings are shared (sync to Google) which could potentially assist in creating more business with new clients.
7 votes
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