5891 results found
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Dashboard Booking Customization
Would like the ability to show services next to the service provider name when booking in the dashboard.
For example, if someone calls to request a SP, and want to book for a certain SP it would only show the services the SP provides in the preview window
2 votes -
membership alerts
this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."
9 votes -
Additional Confirmations for Refund
In an effort to cut down on accidental refunds to the incorrect payment method, could we implement an additional confirmation for refunds so that they staff member must confirm their refund method before processing?
2 votes -
Report for Online Bookings
Business wants a report that shows the total number of bookings made online for a specific date range.
11 votes -
Show appointment balance after deposit at checkout
The total after the deposit paid should also be shown on checkout screen as well as total of service. It is exhausting to explain to EVERY client at checkout that their deposit has been applied, however only the preappointment total is shown. It slows checkout down alot. Some clients even want to see our computer screen for visual proof before they move forward with the transaction.
3 votes -
Set number of reschedules per appointment
My policy states that a deposit is only good for one reschedule, however clients will reschedule their appointments 3/4 times and there is no clear way to keep track. There should be a way to limit the number of reschedules before the only option is to cancel so that they must rebook with a new deposit.
3 votes -
Inventory Customization View/Button to hide disabled products
For the adjust quantities option: I'd like to be able to change or delete the ones that don't get used often.
- The ones I use most are "usage" but that isn't very specific. I'd like to be able to denote if the product got pulled for use on back bar or for a class for example.For the disabled product- There is never a time I want to see them after they've been disabled unless I am turning them back on. So it becomes a little tedious to need to toggle them off every time I want to condense…
3 votes -
client marketing list functionality
Your lists for internal marketing are not sufficient to run basic marketing. I cannot exclude people, or combine lists. Or monitor the frequency of contact.
Please add : exclude clients already booked.
Please add: Do not email if has been emailed in 15, 30, 60 days
Please add: Email client of x employee AND x employee. (currently it it is set as or)12 votes -
Add primary location to client records beta report
client records report is use for client analysis but adding primary location would be extremely helpful since it is not reportable anywhere. otherwise, we need to combine it with another sales report which produces blank "location" fields for clients who have visited more than one location in a given timeframe
1 vote -
Total Stock Tracking for Items
Adding total stock tracking for individual items.This addition would provide a clear view of each item's total stock, including both product and resources for services. It would streamline stock management and improve decision-making on replenishment and resource allocation.
1 vote -
Integration with Papply.
The business is not a fan of Zapier and said Papply is much better and would like to eventually use this 3rd party company instead.
1 vote -
Confirmation time stamp
It would be helpful if there was a way to view after a client received their appointment reminder when they actually confirmed and how they confirmed their appointment. For example, if they received a SMS message, and confirmed through that SMS message including the date and time.
14 votes -
16 votes
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Be able to set dates on Subscription Reports
We'd really like to be able to look at the past week or month and see a report of recent membership cancellations, pauses, and sales.
1 vote -
Create Client Profile from Forms
Client profile is created by the form being filled out, not the other way around.
1 vote -
Ability to make an Add-on Required
Currently you can only make modifiers required. The business wants to make add-on's required.
5 votes -
8 votes
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Transition time should NOT be client facing
While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.
18 votes -
Conversion Reporting
Reporting on Conversions and KPI need to be made and easily access and to be able to run during any time frame.
Membership Conversion Reports
Products sold conversions13 votes -
Employee messaging system in the dashboard
Create an employee messaging system from within the dashboard.
19 votes
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