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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. Ability to disable client accommodations at the business and location level

    1 vote

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  2. We would like an automated text with forms and updated contact information sent before the patients appointment instead of via email. We find that clients are more likely to respond to requests via text message as opposed to email.
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    1 vote

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  3. 1 vote

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  4. Current offers section (gear icon > Offers) can't currently be filtered or easily sorted through after a certain number of offers. It would be helpful to have a report that has all active (and deleted, for historical purposes) offers with all details found on that page, such as code, discount amount, audience and sale item restrictions, etc.

    1 vote

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  5. It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.

    1 vote

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  6. It would be nice to know what appointment the "in progress" chart belongs to.

    1 vote

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  7. We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.

    1 vote

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  8. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"

    We alllllll want to do less work. Help us teach people how to do it for us.

    2 votes

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  10. Ability to "prioritize" calendar availability based on membership tier or VIP clientele

    3 votes

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  11. There is no marketing filter for gift certificates. Who is most likely to buy one? The person who last bought one. Right now we have 8k people in there with no appointments- some are gift cert buyers, some canceled....its really hard to tell who is who. We tried to hand tag it and it was a massive protect. We just need a gift certificate filter to reach those people and re-market to them.
    It would also just be super helpful to know who received a gift cert. Its really hard to tell and we do sometimes use a gift cert…

    3 votes

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  12. Leviticus would like the option to require internal notes to be input at the time of booking from the dashboard.

    1 vote

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  13. I do not want to be required to select a reason for cancelling the appointment when cancelling - it makes the process take too long.

    1 vote

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  14. 1 vote

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  15. If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.

    2 votes

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  16. Ability to run a report on offers applied to booked appointments.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. you need a way to book lunch breaks easily, ongoing. the 52 week limit on ongoing repeated blocks is frustrating- should not have to remember to reset it every 52 weeks. Lunch breaks are pretty standard necessity in a schedule!!

    Also- it allows an opportunity for online scheduling to sneak through before you reset it )=

    Also an easier holiday feature to block would be nice

    6 votes

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  18. Would be great to have a number counter on mark ups screen. As a med spa that does a high quantity of neurotoxin, having a counter to double check units w/b very helpful. I understand this number would not be connected to inventory or front desk check out (which w/b ideal), having a counting system would also help prevent lost revenue.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. In offers, it would be helpful to have the ability to restrict the offer to certain clients. Currently there is only an option to restrict to 'new clients'. This would allow special discounts for influencers, friends & family and even staff discounts to be more specific and minimize discount errors.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    2 votes

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