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  1. We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!

    2 votes
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  2. The business would like the ability to include a photo with the service so that the clients better understand what they are booking.

    20 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  3. The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.

    1 vote
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  4. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes
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  5. when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use

    5 votes
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  6. We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.

    1 vote
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  7. If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment

    5 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  8. Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.

    4 votes
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  9. We have multiple employees who can review and sign forms. We need a way to assign forms for employees to review and sign.

    4 votes
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  10. Integration with Fullscript to suggest supplements in wellness programs

    1 vote
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  11. There are unread texts from months (if not years) ago that cannot be easily accessed and opened.

    5 votes
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  12. 3 votes
    1 comment  ·  Admin →
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  13. When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.

    1 vote
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  14. (1) If someone has a package AND membership that include vouchers - there's no way to distinguish which is which when checking out. Big miss and a headache for someone at the front desk to figure this out.

    (2) Under payment methods > vouchers --- VERY HARD to tell which vouchers go with which - need a line or something to separate them

    5 votes
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  15. oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…

    10 votes
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  16. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    10 votes
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  17. 1 vote
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  18. When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.

    2 votes
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  19. We pay our girls a commission split after cost of service is taken out but we sell a package, when it is redeemed, the cost of the service is not being taken out. This is a nightmare for us as some costs of services are quite high. We are currently not able to use the package feature and have to use account credits but that makes it hard to keep track of what the credit is for exactly.

    1 vote
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  20. If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?

    2 votes
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