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6244 results found

  1. Fix the tag summary report

    We would like to be able to use that report to track a specific client group who comes to our spa.

    3 votes
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  2. Exclude CC fees from "Net service Sales"

    Net service sales should exclude CC fees that have been taken out.

    1 vote
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  3. first visit in clients tab

    Need to be able to see the actual first visit date in the clients tab, not just filter to a certain date.

    1 vote
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  4. Ability to remove completed appointments on the calendar

    The business wants to the ability to override an appointment that has been completed in error so that the time slot on the calendar can be open for others to select on the widget.

    2 votes
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  5. Gift card balance when checking out

    We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!

    22 votes
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  6. Pre-generated Marcos in forms

    Custom macro in forms. The business wants to be able to identify what response they would like for each custom macro.

    This allows the business to have one main form for all locations and when this form is being signed at a specific location, it will populate that location's custom macros.

    3 votes
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  7. Block usage of gift card if customer disputes the charge

    We recently had a customer dispute the credit card charge for a gift card purchase. Some form of option to block usage of the gift card while the dispute is worked out would be great. I can zero it out, but then if the dispute resolves in my favor I need to reactivate it and house the purchase. (this whole process screws up all kinds of reports)

    Some way of (preferably automatically) blocking that gift card from being used until the dispute is resolved would be very helpful. Or simply voiding the card when the dispute is created is another…

    3 votes
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  8. Time of Day Color Coding

    Some of our providers have dedicated times for types of appointments and it would be helpful to have those parts of shifts a different color
    ie: mornings are for consults and afternoons are for treatments

    1 vote
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  9. Your terrible messaging update no longer allows me to move the messaging

    Your terrible messaging update no longer allows me to move the message box outside of the message window or open multiple boxes. i'm often messaging multiple people on the calendar page. it was so easy. guess what i cant do without opening two windows and clicking back and forth?

    3 votes
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  10. Suggested Services at checkout

    Allow suggested services to be added by providers to be mentioned during checkout like products.

    1 vote
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  11. The receipts to patients must be changed.

    The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.

    1 vote
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  12. one person wants to pay for two different people appointments on one trans

    one person wants to pay for two different peoples appointments without having to merge clients but pay for both on one transaction. instead have to pay for both separately??

    1 vote
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  13. Enable option to charge a specific client a deposit

    Right now deposits can only be set up on a service provider basis. It'd be great if we could set some sort of accommodation in the client profile that requires them to put a deposit down for their services. This could help curb repeated no show or late clients.

    2 votes
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  14. All messaged through the contact center, go into the inbox

    The ability to turn off the feature within the contact center that sends automated texts to the closed inbox. When a staff member is messaging a client and a reminder is sent, the whole message is closed automatically. It can be difficult to keep track of messages that were closed in mid conversation.

    6 votes
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  15. Account Credit differeniation

    our membership is on account credit. we need to be able to track which members have used their credit vs not. At this point, there is no way to differentiate.

    7 votes
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  16. Add-On Sub-Categories

    We offer an array of add-on options, including multiple haircut and treatment choices. To enhance our online booking experience and make it more client-friendly, we'd love to organize these add-ons into sub-categories. This way, instead of a lengthy list of options, clients can easily navigate and select their preferences. Example as follows:

    Haircut Add-Ons
    - Haircut A
    - Haircut B

    Treatment Add-Ons
    - Treatment 1
    - Treatment 2

    7 votes
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  17. Auto text responses for services

    It'd be great if once the client received the reminder for their service via text they could reply with 'for which service' and they would get a text letting them know which service they booked for.

    2 votes
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  18. Create Printable Travel Tickets for Stylists to Utilize

    We would like to create tangible travel tickets for stylists to be able to assess their clients' info all on one page rather than having to go thru multiple digital menus via Boulevard app. Client info like: Previous Products Purchased, Previous appointments, previous services + amounts paid, today's appt info and an area where they can write notes or suggestions.

    11 votes
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  19. Check in Process

    If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment

    6 votes
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  20. option to require deposit by service day

    Would like to be able to require a deposit only on Saturday appointments.

    3 votes
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