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  1. Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?

    11 votes
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  2. 3 votes
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  3. Please make it where clients cannot make multiple accounts. They should be prompted at login that their email or phone number is already in use.

    8 votes
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  4. Please allow us to trigger an appointment creation as an action. Not having it really limits our ability to automate appointment scheduling using a chatbot.

    2 votes
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  5. 2 votes
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  6. After a client checks out, we would like to be able to edit the tip. Sometimes clients accidentally click the wrong tip or they dont tip at all on accident. We want to be able to edit that after the purchase.

    3 votes
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  7. Allow color coding for client type - online booking, VIP, new client. The tags a re good, but it would be better if this was an automatic thing.

    3 votes
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  8. 3 votes
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  9. Right now modifier costs are totaled and can't be seen by client at checkout iPad. We have a lot of clients ask for a breakdown and then we have to handwrite it on random paper. It's weird.
    For example: We have a service "Laser Hair Removal" with modifiers by area such as underarms, bikini, etc. We need to see the price breakdown by modifier from the client side and also in the "History Tab"

    1 vote
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  10. Ability to set up an offer that limits a discount to one product per month or per checkout window

    4 votes
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  11. When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?

    42 votes
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  12. 3 votes
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  13. Implement a 'day of' booking restriction for offers to allow offer codes to only be used for booking services for the same day.

    5 votes
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  14. I know there is probably a lot of technicalities to this, so perhaps this is a pipe dream.

    Set up; target for what % utilization is acceptable, if less than a set %, reduce hours to a threshold, if more than a set %, increase hours to a threshold. Set minimum hours and maximum hours per day (business choice and also remind to comply with labor laws).

    Also 24 hours notice prior, your shift on Friday is set to start at 10a instead of 9a due to no appointment scheduled by the deadline.

    End of day automations; if no appointments…

    2 votes
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  15. Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.

    1 vote
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  16. Offering a haircut as an add-on service for dualist stylist that prioritize colour service. This would allow clients to choose their stylist that may not be available for a stand-alone service maximizing utilization.

    6 votes
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  17. Ability to edit product usage units in checkout on the professional app

    3 votes
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  18. We'd love to be able to set customizable rates for different vouchers. The two blanket options currently supported doesn't mesh well with what we want to set up

    2 votes
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  19. Checkout with voucher gift cards would be easier if they behaved more similarly to other vouchers, as well as being reported as liability in the correct category

    2 votes
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  20. It would be nice to provide each of our team member a report that shows percentages/counts from one year to the next without having to pull from multiple reports. It would be helpful when coaching them on areas to improve and goal setting.

    3 votes
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