6244 results found
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Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
5 votes -
3 votes
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PDF Product Commission Report continuous report
When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.
1 vote -
Vouchers
(1) If someone has a package AND membership that include vouchers - there's no way to distinguish which is which when checking out. Big miss and a headache for someone at the front desk to figure this out.
(2) Under payment methods > vouchers --- VERY HARD to tell which vouchers go with which - need a line or something to separate them
5 votes -
allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
10 votes -
1 vote
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New client referrals from one co-worker to another need to be traceable.
When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.
2 votes -
Take out cost of service out on packages/vouchers
We pay our girls a commission split after cost of service is taken out but we sell a package, when it is redeemed, the cost of the service is not being taken out. This is a nightmare for us as some costs of services are quite high. We are currently not able to use the package feature and have to use account credits but that makes it hard to keep track of what the credit is for exactly.
1 vote -
Email formatting when non white background is used
If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?
2 votes -
Ability to enter in a GC expiration date
The business said it is the law where they live to have an expiration date entered on a gift card. The would like to have this automatically happen when a date is entered rather then manually expiring.
6 votes -
booking- when a customer books a service, the service description should be readily available
when a customer books a service, the service description should be readily available
1 vote -
Report that gives average number for Ratings per Staff Member
The business wants to be able to see the average score for staff in reference to ratings.
3 votes -
Create a way to offer one time use or intro packages
So many salons and spa offer intro packages or treatments, and there doesn't seem to be a way to make that an actual one time use. For instance, we offer a 3 pack of sessions at a discounted rate, but anyone can buy those services as many times as they want. There should be a way that we can offer this and once its been used by a client they are no longer eligible to use, that way it doesn't create more work for back of house running reports to see who is abusing this price point and option.
5 votes -
When scheduling, don't overide unavailable that was previously put in place.
When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.
1 vote -
On the calendar view, create a new button: "Is Working Today"
Creating this button would allow the front desk to get back to the daily calendar view with a click of one button. This would save a lot of time in toggling forward when booking appointments in the future, specificallly toggling out of a stylist's weekly view.
2 votes -
Show name of staff who added client to waitlist
When adding clients to the waitlist, it currently shows as "added by staff." The ability to see the name of the staff who added the client would be very helpful.
3 votes -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
37 votes -
allow staff to individualize cancellation parameters
As the lead Esti/owner, I like to have my week locked in wheres my staff prefers to just have 48 hours. So it's frustrating that I am not able to implement a different cancellation time frame
2 votes -
I suggest you create a way to send Forms to Duo Tablet for guests when they check in. . We check them in verbally to help w/spa guidance.
We check guests in verbally as we have multiple guests coming in at the same time. Prevents a line from forming. We also guide our guests through the experience instead. If there was a button that we could click to send the form when needed instead of them having to check in via tablet.
3 votes -
Assign unique forms to clients that can be filled out without an appointment
An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.
41 votes
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