7516 results found
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remove transition time when 2 appointments booked by same client
When Booking the same client for two services with the same service provider, the transition time between the two services should be removed.
11 votes -
Show who is signed in
It would be nice to know who is signed in on the home screen such as initials next to the icon in the top right corner. This would be helpful for those who have multiple users using the front desk computer.
1 vote -
Appointment preview show reschedule date instead of initial booking date
On the calendar view, when you click on the appointment, it would be helpful to see the date that the appointment was rescheduled, rather than the original booking date and rather than having to click into the appointment and having to view the appointment details.
1 vote -
6 votes
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Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!
Have there be an option to hide front desk employees where they don't show on the schedule. Where only providers show up on the schedule!
2 votes -
Name and date submission inclusion on printed charts.
include on a printed chart who it was submitted by and the date and time.
2 votes -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
4 votes -
Clients should be able to see current appointments on booking page
Clients need to have multiple tabs open to see their current appointments vs. booking a new appointment. Makes it hard to schedule/reschedule around their calendar.
Would like them to live in one space to encourage ease of scheduling.
1 vote -
Better visibility into the reason codes for when card are declined
Having easier to see and understand reason codes for when a card transaction fails, whether during checkout or for a recurring charge like a membership.
1 vote -
Make negative balances more obvious when booking!
It would be super helpful to have an alert by a client's name if they have a negative account balance.
1 vote -
improve dashboards and reporting & BETTER MEMBERSHIP REPORTING
Similar to shopify or any other pos -> more visual charts/reporting
There should also be a much clearer dashboard for all memberships/subscriptions:
total count
total active
total inactive
payment overdue
churn %
ltv per client
FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)just better backend reporting all in all
2 votes -
improve dashboards and reporting & BETTER MEMBERSHIP REPORTING
Similar to shopify or any other pos -> more visual charts/reporting
There should also be a much clearer dashboard for all memberships/subscriptions:
total count
total active
total inactive
payment overdue
churn %
ltv per client
FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)just better backend reporting all in all
2 votes -
More Details on the appointment text messages
I need the text reminders to have the option say what the appointment is for, and who the provider is!!!!
example: "Your appointment for HYDRAFACIAL with LINDSEY is today at 9am"2 votes -
Message clients through the mobile app
Message clients through the mobile app!!!
272 votes -
not send texts asking clients how they enjoyed their visit after it was canceled
Clients are receiving texts and emails asking how they enjoyed their visit even if the appointment was canceled. This makes it extremely uncomfortable especially if they were charged for a no show cancelation and then get that text. Bit like rubbing salt in the wound and we wind up with pretty nasty replies.
4 votes -
Clients tab: filter by whether a client has account credit
Boulevard can now allow filtering the client list based on whether they have unused vouchers. It would also be useful to filter by other liability types such as account credit.
1 vote -
add a plus sign to online booking view
Is it possible to add a plus symbol on the online prices? I've resorted to listing so many choices on my menu because I have to break everything down showing prices separately for short, mid, long hair, otherwise clients automatically assumed thats the final price. Not sure if anyone else has this issue. Thanks for taking the time.
1 vote -
Disable text reminders for a specific appointment type
It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.
1 vote -
Create a package that can only be assigned to certain providers
We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.
1 vote -
Agreement Forms in Portal for ALL Memberships
RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.
3 votes
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