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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7516 results found

  1. There should be an option for the business to pick if they want a credit card on file to book or not.

    2 votes

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    1 comment  ·  Admin →
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  2. We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.

    This would allow us to:

    Better prepare for client needs before their appointment

    Offer a more customized experience

    Reduce intake time and manual note-taking

    It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.

    Thank you for considering!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Allow Zapier texting capabilities. Due to BLVD reviews not being posted to Google, we need a way to send a review request that actually posts to a public platform. Zapier can help us do that but does not have texting capabilities with BLVD.

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. 2 votes

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  5. 5 votes

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  6. Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?

    1 vote

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  7. When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist

    1 vote

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  8. as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.

    1 vote

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  9. Perhaps coding where only one UPC number can be utilized.

    1 vote

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    1 comment  ·  Admin →
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  10. Ability to toggle Offset on or off based on each merchant account when there are multiple merchant accounts in one dashboard.

    1 vote

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  11. 1 vote

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  12. For Medial Practices when a provider leaves the practice and you want to deactivate them in order to be sure non-employees can no longer access important patient and practice related data; If you deactivate their profile then all their previous calendar appointments disappear and are no longer available for the practice to view which has posed a problem. Boulevard needs to make it where you can delete a provider and not lose their calendar/past treatment schedule. Its important that staff be able to track the calendar by provider regardless of whether or not the provider is still with the practice.

    3 votes

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  13. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    5 votes

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  14. Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    2 votes

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  15. appointment email has appointment day of week along with date and time

    2 votes

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  16. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    9 votes

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  17. Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.

    For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…

    5 votes

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  18. e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule

    As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.

    THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. Separate packages sales from products in check out and the app stats.

    2 votes

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    1 comment  ·  Admin →
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  20. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    4 votes

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