7195 results found
-
when having guest appointments, allow for account credit application to be smoother
we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math
4 votes -
cancelled appointment metric on staff performance
Need a metric per staff on how many clients cancelled.
1 vote -
Staff-Only Reminder Feature
Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.
3 votes -
Client Audience Folders
Ability to organize Client Audiences in folders, similar to Reports organization.
3 votes -
Capture leads from people who click the booking link but don't book
Lead capture of name, phone #, and email when someone clicks the booking link but does not book. In order to accomplish this, ask for this information prior to seeing booking options.
11 votes -
Internal Chat for Employees
Avalon Lasers would like there to be an chat option in the dashboard to chat with internal employees in the business.
15 votes -
Choose refund methods available
Ability to remove refund methods that are not offered (e.g. gift card/account credit)
1 vote -
Allow checkout to be completed in boulevard instead of jumping to an ipad
It would be amazing if you had the option to turn off and on the use of an ipad during checkout so that you could use just one screen to complete the transaction.
1 vote -
Ability for a service to be booked with one or both resources in the same category
Ability to allow a service to be booked with one resource or another, or to have a service that can be booked with both resources.
Example:
BBL+Moxi = BBL-Moxi Machine
BBL+ClearSilk = BBL-ClearSilk Machine
BBL+Moxi+ClearSilk = BBL-ClearSilk Machine + BBL-Moxi Machine
BBL = BBL-ClearSilk Machine or BBL-Moxi Machine1 vote -
Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.
Need to save WIP notes. I'm often interrupted while making a notes and I have to leave that clients chart and I lose the whole note.
1 vote -
Text Communication
Please make a way that we can be alerted via the app that we have an unread text messages, so we can respond right away without having to log in. We are unable to respond in a timely fashion because we dont get an alert.
1 vote -
Appointment details need to reflect ALL appointment adjustments, not only when it was rescheduled.
We need to see all appointment adjustments from the appointment details section, such as when the service, service duration, or resource is changed, not only if it was rescheduled.
(EX. Jane Doe changed the service from ABC to XYZ, or Jane Doe shortened the appointment from 1 hour to 45 minutes)
7 votes -
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule
Create a way to create tasks and tag other colleagues, etc. For example, be able to flag an appt and ask the front desk staff to reschedule, tag something for someone else to review, create a task for someone to call and follow up with someone about something and choose the staff I want to assign it to
7 votes -
Wait to check a client in until their forms are complete on ipad
We are having issues where our clients are filling their forms out and the providers are coming to grab them because they have receive the check in alert. It would be nice if it didn't alert them until after they have completed their form so they client isn't feeling rushed by the provider coming in to grab them.
1 vote -
Comment section in the appointment profile box
We would like a comment section for office communication available in the appointment box. Once you click on an appointment, a comment section for this appointment would be helpful.
1 vote -
re-send appointment confirmation text to unconfirmed appointments
if a client has not confirmed their appointment, there should be an option to resend confirmation texts 24 hours prior to their appointment
3 votes -
List of open notes
It would be so helpful to be able to see a list of unsigned "draft" notes so we have an added safety net against unfinished documentation.
3 votes -
Better Cancellation Tracking on Calendar
I realize there is a cancellation button. It would be great if the calendar marked when there used to be an appointment there and notes when it was canceled, if it was rescheduled, etc. Right now it just shows as an empty spot on the calendar as if there wasn't an appointment there originally. You then have to track down who the appointment was originally for.
Also, it would be nice if it flagged people that canceled inside/outside of your cancellation policy. Right now someone can cancel with less than 24 hours and we wouldn't know. Thanks!
6 votes -
1 vote
-
client information
Stylists should be able to view all client information without being able to edit. Right now the only option to give employees access to phone numbers/emails is to also give access to edit.
1 vote
- Don't see your idea?