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  1. We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.

    1 vote

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  2. Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.

    1 vote

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  3. When applying other payment methods the invoice should state exactly what the payment method is in checkout.

    5 votes

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  4. Any client forms or charts that are opened should open in a separate window so that receptionists can easily refer to the form & input the data into the client's file and so that service providers can easily and efficiently chart client's appointments. Ever since this feature was updated on Boulevard (where we now have forms open on the same page), productivity and efficiency in form-related tasks has plummeted.

    12 votes

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  5. Appointment Details Emailed to Client & Portal | Add Practice TEXT as a contact option

    Currently, directions, email, and call are available as quick links on the Appointment Details provided to the client when booking and via the Portal. If we are using the integrated messaging system with Boulevard it would be nice to offer TEXT as a contact method.

    2 votes

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  6. Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.

    Also helps if clients can see their balances through their own client portal

    1 vote

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  7. For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,

    1 vote

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  8. Highlight Employee Vacation on Schedule.

    I need the ability to mark what days employees have requested off on the schedule so I know I have approved their time off. In addition it would be great to have sick days or holidays. Color-coding would be ideal for each indication so that when I look at the schedule, I know where everyone was that day.

    4 votes

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  9. Please make a record/log in the client notes when a staff member puts a tag on a client profile. Currently, if a staff adds a tag you and doesn't leave a note on their profile there is no way to trace back who put the tag on there and when it was added to the profile. This would be very helpful.

    2 votes

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  10. Don't allow products with a current quantity of 0 to be sold or have a pop up that warns that the quantity is at 0

    3 votes

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  11. When our service providers get a notification that their client has arrived and checked in, they would like to see "X has checked in for the following services..." so they don't have to separately check their books and see what's booked. It is a simple thing that would save extra time, and sometimes our service providers have been missing out on services because the client won't mention it to them in the chair if the provider doesn't bring it up.

    9 votes

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  12. The business would like to be able to select multiple products from within a category and move to a different category.

    2 votes

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  13. Give us the ability to enter a future price increase in products or services. If a product increases on the 1st of the month, for ex., we have to scramble to do it that day! Why can’t we be organized, prepare for it and have the system apply the correct price on that date? Even the old Millennium had that. Thanks

    27 votes

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  14. It would be easier to recognize a new guest on the schedule if the logo appeared in a bright red color, vs just the star or heart (can't remember which one it is at the moment.)

    2 votes

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  15. Note show on schedule/calendar view when you hover over appt

    7 votes

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  16. Upon adding items to a guest checkout it cuts off half the name. It would be nice if you could hold the curser over the item added to an order and have it display the entire name of the item added to an order.

    2 votes

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  17. We want to run different promos where the discount is higher for more money spent. There should be a way that we implement a rule that says that code is only good when spending x amount of money like BF2023 10% off up to $250 and 20% off from $250-500... etc.

    3 votes

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  18. Occassionally manufacturers will alter or update an items barcode for their own reasons. Businesses are placed in a strange situation where although the product is largely the same (size, color, volume, formula) but the packaging has been altered so that the barcode is different or the name of the product is slightly different.

    Remaining stock needs scannability with the old barcode, but new stock needs the new barcode. Having the ability to have both scans register as the same product would make the transition seamless for staff requiring only input of this into the product details if it were possible.

    3 votes

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  19. 3 of our 4 locations are rental, and not everyone processes their service payments through Boulevard. We would love to have a report for ALL booked appointments regardless of if they are checked out, so that we have an accurate appointment count for each location.

    1 vote

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  20. Ability to have a different tip percentage prompts for different services. This is because on some high ticket items like Botox, Filler, etc. it is not customary to tip the same amounts as regular services

    1 vote

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