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  1. Is it necessary to list the time zone on a reminder text. LETS REMOVE IT! Its insignificant!!

    1 vote
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  2. Allowing the appointment to be available for checkout again after doing a refund. EX. A client gave $100 in cash and rest on card. The appointment was checked out in full with cash by accident. The remaining was refunded and we could not re-open the appointment for checkout on card. If a refund is done on an appointment, you should be able to go back into that same appointment to properly check it out, instead of creating a whole new appointment.

    1 vote
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  3. Ability to see and redeem voucher from mobile application during checkout. Currently you cannot see a voucher even exists and could accidentally charge someone who has a voucher which results in a poor client experience.

    2 votes
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  4. The ability to checkout services without the services being performed the same day

    2 votes
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  5. This would be to make sure that when the next person comes in the morning that they are using their account in order to do things. Often we accidentally use whatever is logged in and this causes poor record keeping.

    Caveat would be an admin/manager clocking someone out and getting kicked off, perhaps an available bypass; "there are no users clocked in, Boulevard will self log out in 10 seconds unless you would like to bypass this"

    1 vote
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  6. Sometimes staff will manually adust prices rather than apply a discount or an offer. It would be instrumental in analytics if there was a UI element that showed upon glance at a calendar view which checked out appts had any form of discount/offer/adjustment for a couple reasons:

    When a service price should be updated to reflect what we are charging instead
    When a staff member is discounting improperly or not to SOP
    When a staff member is violating pricing agreements
    When some issue occurred and a manager should follow up with staff on whether something poor with the service occurred…

    1 vote
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  7. We do not use the text feature and I cannot remove the "REPLY YES TO CONFIRM" message in the auto text. Even though I've typed in the additional message of "DO NOT RESPOND TO THIS TEXT IT IS A ONE WAY AUTO TEXT SYSTEM" we still get clients who don't read and disregard this. We have our own studio iPhone. The whole auto text and reminders need severe improvement and further flexible customization options.

    1 vote
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  8. Our clients pay $99 monthly membership fee and get access to different services. However, if they don't come in that month rather than just losing their money we'd like to be able to bank the $99 for them to use towards other services in the future. It could be applied to products, injectables, a future service, etc...

    1 vote
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  9. Clients that want to bank their money for future services. Do a monthly recurring payment that goes immediately to an account credit instead of a voucher.

    3 votes
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  10. When a guest has more than one appointment booked, it would make sense that if they were making more, that Boulevard would prebook from the farthest appointment out, not the next upcoming one. It would prevent having to manually count how many weeks to book past their farthest out appointment from the day they are here or having to remember when their farthest out appt is. It is a lot of guessing and counting when it could be simplified to automatically prebook the set amount of weeks after their furthest out appointment.

    1 vote
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  11. Boulevard desperatly needs to update the Gift Card client experience. More options with fun templates to chooce from..and redeeming should not be so wonky. I used spa boom before and it was really seemless

    3 votes
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  12. Please look at SPABOOM they have great gift card options for clients, its exciting .I am so underwhelmed with the boulevard Gift Cert options

    1 vote
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  13. Any voucher that is used for the same service or services will be lumped into the same available pool for clients to use. On our end, when checking out we only see the total number available with no distinction between them. This can create a problem because we allow the sharing of voucher packages but not membership vouchers. A client might buy a package with the intent of sharing but those vouchers could be used first through individual appointments. When it came time to share it would look like they didn't have any to share because they'd only have membership…

    8 votes
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  14. I'd like to be able to see what appointments are booked from those individuals that call in. Especially if they're new to our business.

    1 vote
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  15. If someone purchases a 1K membership but only pays $350, can the receipt show the $350 credit card/cash payment and a line showing $650 as the balance left on the membership cost.

    1 vote
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  16. 3 votes
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  17. Allow us to add on product sizes to select when a customer is purchasing a product with multiple sizes

    3 votes
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  18. 3 votes
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  19. We would like to be able to tag two employees with a sale rather than being limited to one.

    4 votes
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  20. The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.

    21 votes
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