We run into bad reports any time we go through and zero out expired gift cards. Thankfully the product sales report separates out the gift cards, but then you end up running multiple reports and trying to keep all the numbers straight just to get a total of products sold. I understand that there needs to be a second entry to keep double entry accounting accurate in Boulevard, an "adjustment" category or something similar would be much better than the current use of products for this.

We had a company prepay for $6000 of gift cards. We entered it as an account credit until we could process the cards for future pickup. There is no way to apply this credit to the new purchase of cards.(We don't want them associated with the buyer, and by the way, this is another really big problem, not being able to assign a purchaser and/or recipient to a gift card) I had to zero out the account credit, ring up a new sale and use other. The Adjusted account credit goes into products, which is just wrong. It skewed the amount of products sold and the days totals.