7540 results found
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Calendar Colors
The ability to set service colors but ALSO staff colors. For example, we are a hybrid salon that offers commission and booth rental. I want to be able to keep services the color they are for the rest of my staff but it would be nice to be able to have an override that greys out the booth renters so it's easier to differentiate on the calendar.
1 vote -
Editable verbiage in the membership cancellation popups in the Client Portal
Ability to change the language used in the pop up windows when a client chooses to cancel their membership via the Client Profile
1 vote -
"Deactivate/Reactivate Employees" as its own privilege setting outside of Business Manager
Currently, only "Business Manager" or Admin user groups can deactivate/reactivate employee profiles.
It would help streamline operations to allow non-Admins to perform this function while not needing to have access to ALL Business Manager privileges.1 vote -
make reports customizeable to last name, first name format
It is crazy to m that there is NO WAY to make a report such as the detailed line item report sortable to last name, first name format. This is a CRITICAL element to any business report. PLEASE update that ASAP.
(also please make it where on that report we can ditch the hug transaction id column- its unnecessary in a lot of our report needs and you wont let us remove that as a column when we wish) TY hope you guys do this update soon!!!1 vote -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
47 votes -
Alert for Refund Failures
When a refund is initiated and fails whether due to a processor error, expired card, or other issue there is currently no automatic alert to notify staff. As a result, these failed attempts can go unnoticed unless someone manually checks the status, increasing the risk of unresolved refunds and negatively impacting the customer experience.
We are requesting a feature that triggers an in-app alert to the location’s Notification Center as well as an email to the location’s designated email address when a refund fails. This would ensure the appropriate team is immediately informed and can take corrective action without delay.…
2 votes -
We need separate tabs for appointment history and purchase history!
We have people that come A LOT so having to scroll through all of their appointments in order to get to their purchases is very time consuming, especially when a client is standing in front of you waiting. Thanks!
2 votes -
Shift request off option
Have the option for team members to request off for shifts or trade shifts with other team members.
2 votes -
Appointment reminders - I want them to be sent even if a client has already confirmed
Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already
4 votes -
Have more attempts on membership renewal made by the system
Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.
1 vote -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
3 votes -
All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
8 votes -
Automated Reminders for Packages
automated reminder sent to client when package is low
1 vote -
Report: All active offers with details
Current offers section (gear icon > Offers) can't currently be filtered or easily sorted through after a certain number of offers. It would be helpful to have a report that has all active (and deleted, for historical purposes) offers with all details found on that page, such as code, discount amount, audience and sale item restrictions, etc.
2 votes -
Appointment Time Zone Automatic Update
We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?
2 votes -
built out the app to make it effective
Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.
3 votes -
Client filters for voucher liabilities
Ability to create client filters for clients who have vouchers remaining from a membership or package sale.
2 votes -
consultation for services + retail total quote
consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.
37 votes -
make logos in email marketing more customizable
Currently circular logos are not easily supported - and even when trying to upload a square logo with a white background there is a black shadow/frame on the logo. It would be nice to have more customization options so the logo blends seamlessly.
2 votes -
Voucher expiration email
Send an automatic email to clients a few weeks before their voucher is set to expire.
16 votes
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