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  1. it scrolls ahead or behind 5 minutes no matter how you try to correct it. You can do it with no problem on desktop. The app keeps changing it.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks

    40 votes

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  3. Ability to place time blocks on multiple days at the same time.

    14 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. 3 votes

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  5. The ability to skip the location page on the online flow. Goal is to have clients go straight to the Gift card purchases (without having to choose a location)

    2 votes

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  6. Show the descriptions for expenses paid out from the register in beta reporting

    1 vote

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  7. 1 vote

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  8. We should be able to edit the wording to say something other than "Include a message (optional) and potentially make it a requirement for specific services being booked! This would be helpful because we are having a handful of issues where a patient books a consult with an added removal, but i t should be a surgical visit. We ultimately don't know that until they arrive and explain in more detail what they wanted removed! This allows for more time and potentially adding stitches to a wound.

    1 vote

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  9. I love the new layout of the memberships tab, but it's not easy to see at a glance how many months/terms the member has paid for anymore. This would be really helpful for many reasons but mainly because if you have a minimum membership join, it's harder to tell how long they've been a member for.

    1 vote

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  10. Kate Somerville reached out wanting to create a report that reflects clients who have received one service but not another. It would be helpful to add a filter for that to generate more dynamic reporting!

    2 votes

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  11. When a patient schedules an appointment they get a detailed email that includes personal information like what treatment they are getting. Med spas have to practice hipaa and this is a huge violation.

    4 votes

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  12. Need the ability to see required service modifiers for waitlisted appointments to ensure the correct service times are available based off the modifier questions that are asked such as gel removal or no gel removal which mades a big difference in time.

    4 votes

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  13. Pop up notification that shows in the Front Desk tab when a client is late for their appointment.

    18 votes

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  14. Please stop allowing clients to reserve appointments with CareCredit cards. These are not real credit cards & cannot be run if they no-show or cancel last minute. Your system is supposed to be running verification on cards when appts are booked, so it must not be doing this.

    1 vote

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  15. We need to be able to set different commission rates on some of our services.

    9 votes

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  16. Similar to how services are set/customized per staff and type; the options being:
    Client booked appt requested, client booked appt non-requested, Requested appt moved into schedule, non-requested appt moved out of schedule, appt moved within day, appt moved to another day, appt cancelled for request, appt cancelled for non-request, appt booked along with guest, appt booked on behalf of, service/addon added, service/addon removed, recurring appt created, recurring appt removed, daily roster of appts.

    And ability to set notifications locked to push on/off, email on/off, SMS on/off.

    Ability to control whether each type of these notifications are done only for activity…

    1 vote

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    1 comment  ·  Admin →
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  17. Ability to customize commission reports in beta

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. Option to select Duo when attaching card details to an appointment or in a client profile rather than having to use the swiper or manually type in the card info.

    6 votes

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  19. keeping services with the same type/category together but allowing any order. Scheduling order is helpful for keeping certain add ons with their base service and provider in one lump, but it they need a manicure service with add ons and a pedicure services with add ons, there should be the ability to be flexible on which of those service groups can be scheduled first so as not to limit availability.

    1 vote

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  20. Specifically an option to add a product automatically for new clients

    1 vote

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