Cross-Provider Add-Ons
The ability to select add-ons with different providers than the one performing the base service.
This is a crucial feature for departmentalized businesses and any others who want to cross-promote between departments or providers.
This will also allow for more appointment offerings during online booking.
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Jozlyn Miller commented
Add-ons currently require the same service provider as the base service (which is great).
Suggesting that we give the option to make more flexibility around this.
It may help with the "Day Package" (multiple services, different service providers with 1 selection at the time of booking) blocker.
If there is a way I could book a base service and select add-on services and the add-on goes to separate providers, this will allow me to build a day package.
Today's workflow only allows you to book with the same service provider for base & add-on.
Day Packages usually require different service providers. Ex: Massage, Facial, Mani & Pedi -
Yesenia Lopez commented
Some services don't require an actual service provider (sauna) - It would be nice if add-on services could be assigned to different providers to allow more booking capabilities in the dashboard
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Zaryah Salley commented
If a service provider is working on one client and another one starts the service and provides the add-on as well, they should be able to have that add-on service booked/moved under their name so that they can receive commission and recognition for the service they provided for a client. Multiple stylists could end up doing just the add-ons for clients and they cannot get the appropriate commission for it because the add-ons only don't allow for flexibility between stylists who need assistance with starting and/or finishing clients.
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Tiffany Gormley commented
It would be nice to send an external link to a direct service and not have the option to add more and send the client straight to check out and inputting their info.
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Shelby Kutsch commented
At my Medspa we have facials that involved using blood drawn from the patients, the esthetician can do the facial but cannot draw the blood. We would love having the add on be able to be booked with a nurse, so her schedule can be blocked and she would get service commission for the service as well.
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Jamie Kim commented
The service add-on should be able to be separated out so that on the back-end, it appears as 2 back to back appointments so that another service provider can take the first "add-on" appointment before the main service. Depending on the providers' schedules, we would need the option of moving Gel removal appointments to a provider with an open schedule.
This will allow us to book removals on the half hour first which is an "add-on" service and then, finish the main service on the hour - utilizing the calendar more efficiently across provider schedules.