7199 results found
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Canceling reoccurring/standing appointments
When canceling or moving a reoccurring/standing appointment, to have the option to cancel all of them or even move all of them or just this one.
Right now, if a client has a standing appointment every Friday at 2:00 and you want to change it to a different day or time, you have to physically go into every single appointment and move them individually.
7 votes -
Option to have loyalty to be based on tenure
Rather than dollar based loyalty, would like to have the option to see when the client joined or had their first appt with us so that we can give them an "Anniversary" point redemption
3 votes -
Payroll functionality in BLVD
Currently using Paycor for payroll needs - includes commission, hourly rate if applicable, tips, business charges.
15 votes -
Push Notifications for client arrival include appointment details so staff don't have to open the app
On practitioner push notifications when they receive the message that the client has arrived, is there a way to add the service type, and length as well? ex: Kyle Frederick has arrived for his 60min Ashiatsu Massage
This would help our team be more efficient as the practitioner knows right away beforehand what their next service is, so that they don't have to check the app, or BLVD schedule online.
2 votes -
Staff Performance to include service add-ons
For weekly staff performance review, businesses would like add-ons (number and percentages of add-ons + list of "type" of add-ons) to be included within the Staff Performance beta report.
Data on add-ons/service options helps to properly coach stylists.
6 votes -
Redemptions and balances of gift cards and vouchers within client profile
Ability to track and manage gift card/voucher redemptions and liabilities from directly within the client profile
10 votes -
Adjustment to Credit Card Icon on Appt.
This Business is requesting for better visuals on the little credit card icon on an appt that confirms if a card was taken at the time of booking. (1) He explains that his team easily looks over it and thinks if it was larger or a different color, it would stand out more to the team. He feels the grey on white background blends in too much. (2) He also feels it should show on the main appt view as opposed to having to click into the appt to see it. TO show as an icon on the appt from…
4 votes -
If schedules are unpublished and publlished, employee cannot clock in
Assistant who provides bookable service two days out of the week and the other three days is an hourly employee - schedule is setup as unavailable for the two days and available for the other three days. because the way that the employee's shifts are scheduled, he/she/they are unable to clock in.
1 vote -
Add the operator name to the order page
Add the name of the operator responsible for the check out to the order page
5 votes -
Have a nickname that is used for clients to see
We have some stylist with the same name so we have nick names that clients know us by sometimes. What i dont like is the stylist first and last name is being posted on the online booking feature, which really shouldnt be allowed. We need to have though a first and last name in order for the payroll service to process payroll.
3 votes -
CANCELLATION CHARGE
there needs to be a full price option to charge a no show client.
Different salons have different cancellation policies.creating a product "cancellation fee" and then having to remove tax is to much extra work in order just to make one switch from 50% charge to full price charge
11 votes -
View full client booked appointments
Allow an additional drop down menu on the Bell icon to view appointments booked by clients
4 votes -
Partial commission transfer
When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.
11 votes -
Add tag to client based on form option selection.
Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.
1 vote -
Added display measures for expired vouchers on client profile
When vouchers are expired on the client profile, request for additional display measures such as a red font or crossed out text
4 votes -
Hide old disputes
Disputes pile up and it can be really overwhelming to find what's relevant vs. what's old and no longer important. Would like a way to hide old disputes from the main view, but still find to reference
1 vote -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Account credit - Notify recipient
It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.
6 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
45 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes
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