7196 results found
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4 votes
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Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
34 votes -
When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Control over booking times that appear first
We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available
3 votes -
Have the ability to customize the post appointment ratings email sent to clients
Business wants the ability to create custom post appt ratings emails sent to client or have the ability to add link within email.
15 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
14 votes -
filter clients who have cancelled
so we can call them and be sure they are rescheduled
2 votes -
Blocks that cannot be modified except by privilege allowed level or above.
Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.
3 votes -
2 votes
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When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
1 vote -
1 vote
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1 vote
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Ability to tip on products via reception app
Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.
1 vote -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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