7202 results found
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Account credit - Notify recipient
It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.
6 votes -
Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
45 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
7 votes -
Block numbers that are spam or inappropriate
Ability to block numbers from the message center to prevent any messages that are spam or inappropriate
8 votes -
Auto populate new gift card code when selling a card in the dashboard
Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client
3 votes -
4 votes
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Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
34 votes -
When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Control over booking times that appear first
We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available
3 votes -
Have the ability to customize the post appointment ratings email sent to clients
Business wants the ability to create custom post appt ratings emails sent to client or have the ability to add link within email.
15 votes -
Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
14 votes -
filter clients who have cancelled
so we can call them and be sure they are rescheduled
2 votes -
Blocks that cannot be modified except by privilege allowed level or above.
Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.
3 votes -
2 votes
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When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
1 vote -
1 vote
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1 vote
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Ability to tip on products via reception app
Business sells cafe items and would like to process everything through Blvd & make it easy for clients to tip on reception app.
1 vote -
1 vote
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