6307 results found
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add an hourly/salary pay rate.
Not everyone is paid by commission / %
13 votes -
Do NOT allow extras without confirming
Businesses should be asked before being charged for additional services.
I.E. (you have used your allotted emails for this month, would you like to upgrade your subscription ?)
Boulevard makes it to easy, to make a mistake.
2 votes -
inventory
I wish when scanning out inventory, such as color used for the day, that you could scan all items at once and it accounts for duplicates. This was something that was really beneficial on our former salon software, STX.
1 vote -
Create a way to export products
Create a way to export our lists of products. If we can export them all in a spreadsheet, it will allow us to more easily transfer the products in bulk. this could be used to go to our shopify store for example.
3 votes -
Refer a friend
Your client portal is difficult to navigate with the new refer a friend. Once they sign in it should be write on the front page. It says make an appt. and then gift card. It should be refer a friend directly under that. You have them look at past appts. Then they have to get a code. Then click on their name. And then .... see refer a friend. LORD. Make this more user friendly. My older clients will absolutely not do this.
1 vote -
I wish it wouldn't send an email to us when we cancel an appointment for a patient
I wish it wouldn't send an email to us when we cancel an appointment for a patient. When a patient cancels their own appointment, it is super helpful that we get those emails because front desk goes through and contacts those patients to get rescheduled. It just makes it confusing when we get the emails for the appointments that front desk cancelled themselves. Or even if those emails could say something different showing that it was cancelled by a provider/employee.
1 vote -
NEW vs. CURRENT Clients Online Booking
We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…
11 votes -
privilege setting specific to editing voucher expirations
Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.
2 votes -
Improved patient check out experience
You check out processing is outdated and clunky. Having a front desk is outdated here in CA and we are moving toward a more patient friendly operational experience for the patient in which they stay where they are and we come to them for a mobile check out experience. Your competition, Mangomint is already doing this. Not having the ability for 1 device for check out- clinic provider phone or just an iPad needs to be looked at. We previously had Jane and the provider ran up and checked out the patient on the IPad and the patient swiped on…
1 vote -
Be able to make clients inactive/removed from list
We have patients that get scheduled, never show up and are never actually seen in the office, and we can't get them out of our client list. Should have a feature that they can be made inactive, invisible or able to delete them all together.
5 votes -
Customers paying with cash or gift cards would still like to see their cart and total before paying.
When clients are paying with cash or gift card, I have to basically read off their whole cart, then tell them the tax and the total. It would be great if it just shows up on the iPad so it's not so super awkward!
3 votes -
Add Review Invite To Check-Out
We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.
14 votes -
Sync BLVD Product Adds to Shopify
MELT by Melissa would find it super helpful to be able to have new products added in BLVD be synced to Shopify. Currently it only syncs from Shopify to BLVD, and they tend to add products in store before launching online sales.
2 votes -
2 votes
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Classic Report for inventory on hand to include Unit Cost metric
We need Unit Cost added as a metric to the Classic Report for Inventory on Hand for locations to easily access without having to filter the Beta Report
4 votes -
Deleting the "book next appt" button in emailed receipt if you don't offer on-line booking
In the salon guests emailed receipt, there is a button that says, "book next appt." If a salon/spa does not offer on-line booking, this button should be able to be eliminated from the receipt. So this is my suggestion, that you make this feature optional. Thank you.
1 vote -
Marketing Suite
We would like to see better analytics in the marketing space after email blasts go out. We would like to be able to "resend to non-openers" similar to a platform like Constant Contact.
3 votes -
Voice to text - especially in the chat feature
Voice to text - especially in the chat feature. Nothing is more frustrating that trying to type fast when client is standing there, and you are trying to get an answer from support . Especially if you have to spell check or edit what you are trying to say.
2 votes -
Placing a transaction on hold
Our previous software allowed you to adjust a transaction as if you were checking it out, and then placing it on hold. When the client checked out the transaction was saved. This is very helpful for changing a service, etc. before the client actually checks out.
2 votes -
Staff booking notifications for all
As the owner I would like the option to see all booking notifications/reschedules/cancellations for all my staff, right now it is on an individual basis so I can only see my own notifications.
4 votes
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