6441 results found
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When an appointment gets canceled and then the POS still sends reminders - patients are PISSED
POS should pull appointments 15 minutes prior to sending reminders - not before the day begins for 2 days out - changes in life happen
1 vote -
gift receipt options
It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.
2 votes -
6 votes
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Notification list larger for self booking
We need our list in notifications to allow more than 3 when people book online. We need to be able to see who has booked and when so we are capturing all our patients and know they have all the information before their appointment. We have to send consents and intakes from a different system.
1 vote -
Allow More Information to be Available in Zapier
I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.
2 votes -
Product Price Analysis vs Market Competition
For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.
2 votes -
Report for Sales by Client
Would like to have a Sales by Client report where we can see what customers have spent over a period of time. This is helpful at end of year to see who your top spenders are for the year.
3 votes -
Persistent vitals section
Vitals section that is persistent for each visit that is easily viewed and able to show record of previous vitals values (weight, BMI, BP, etc) from each visit.
7 votes -
Automated texts specific to services
We would love to automate reminders via text/email that are specific to the procedure being performed.
For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.
This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.
10 votes -
Attaching individual services to merchant accounts
It would be great if individual services could be attached to specific merchant accounts. For instance, I have a nurse/esthetician. It would be nice if the fees for her esthetic services went into the spa account and the medical services she performs went to the medical account rather than needing to create two separate profiles that don't sync.
1 vote -
Show online service name as different than service on our schedule
Example: Someone books "The Full" but on our end it will say "Chemical 4" meaning we have 4 increments of time to apply. This is pretty crucial for time based salons.
2 votes -
more streamlined process for shareable membership perks
Memberships include one guest pass (treatment) per year to share with someone (non-member). The management process today is not intuitive as it requires its own "membership" and manually adding the secondary client to it. Ideally, it would be easier for the member to send out the guest pass for their friend to use at their convenience that then associates it to their profile for easy checkout.
4 votes -
There needs to be a notification when an appointment is moved from one day/time to another day/time
We get notified when clients cancel and book but not when existing appointments are moved. I almost missed an appointment not realizing my client moved from Thursday at 9am to Wednesday at 9am. How is this not a feature yet? I can't be the only salon requesting this. This is a feature that needs immediate attention.
5 votes -
1 vote
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Front Desk Dashboard Deletions
We should be able to delete invoices from the Front Desk Dashboard. Clients change their minds after invoices are created. If we could delete it from the Front Desk Dashboard it would save a large amount of time and confusion at later dates.
1 vote -
Improve Client History Tab
The client history tab need big improvements! Most obvious are:
1) Group same day appointments together so that we can easily see what was done the same day AND at what time without clicking to open the appointment.
2) There should be a way to get to Appointment History or Order History without having to scroll. Some of our clients have hundreds of past appointments so getting to their order history is a pain. Perhaps just make orders a separate tab?
3) Opening an appointment or order should not take you away from the client profile. We often have to…
3 votes -
Itemized reports for specific offers/discounts
We need to be able to run a report for specific offers/discounts and whose account they were applied to.
2 votes -
There should be an option to print a pdf file of the client's chart/forms in case they would like a copy or if we have to submit document
There should be an option to print and save a pdf file of the client's chart/forms in case they would like a copy or if we have to submit documents to their other doctors or to do a prior authorization on their behalf. Patient's have the right to obtain a copy of their office notes and or forms completed.
2 votes -
Referral field for the form needs to have the ability to automatically add a referring clients name.
Currently, the Referral field has no option to collect a referring clients name. You have to collect this separately and then add it to the clients profile in order to use it as a reporting data point. Boulevard, overall, needs to work on a referral reward program as part of its internal marketing.
3 votes -
Inventory gets updated as a purchase order is completed.
It would be nice if inventory was updated as the purchase order is completed in the system. Everything is out of order and it takes a long time to go in and add the received stock.
1 vote
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