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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7017 results found

  1. Message clients through the mobile app!!!

    231 votes
    Waitlisted  ·  39 comments  ·  Admin →
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  2. When a client disputes a deposit that was used to fund their account balance, the system should automatically remove that corresponding credit from the client’s account until the dispute is resolved.

    2 votes
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  3. 2 votes
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  4. The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:

    Log information related to disputes (e.g., add notes, upload supporting documents, track communication).

    View active and historical disputes for transparency and internal handling.

    However, they do not want managers to have access to sensitive financial settings, including:

    Viewing or editing the business’s bank account details.

    Accessing or downloading deposit reports or payout information.

    2 votes
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  5. Allow preset options during checkout for tipping based on dollar amounts, not percentages.

    3 votes
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  6. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    3 votes
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  7. It will be good to put a flow sheet where we can enter numbers like blood pressure, heart rate, weight etc. these are very important metrics

    3 votes
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  8. When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.

    13 votes
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  9. Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.

    Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. Automated way to reassign appointments from one service provider to another

    2 votes
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  11. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    3 votes
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  12. When printing records for a patient there is not easy way to do it. You should have a function that prints the entire record easily. Currently you cannot print the notes section with allergies and such without taking a screenshot and having other client names in the background. That is not hippa compliant at all. Medical aesthetics clinics MUST be able to print the full chart with ease. Unacceptable.

    1 vote
    0 comments  ·  Admin →
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  13. Agreements may require information that the business completes upon consultation. Then, it needs to be sent or turned over to the client for them to date and sign.
    Forms/charts today are either fully completed by the client or fully completed by the employee, but not a combination of both.

    1 vote
    0 comments  ·  Admin →
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  14. We recommend implementing an automatic feature in Boulevard that adds each guest’s monthly membership payment directly to their account as a credit. This change will streamline operations, reduce manual tracking errors, and ensure members always have immediate access to their benefits.

    By automating this process, we not only save valuable staff time but also enhance the guest experience with a more seamless and transparent system. This update will create consistency, reduce confusion, and improve overall membership management.

    Let’s vote to make this change happen—it’s a smart upgrade that benefits both our team and our guests.

    1 vote
    0 comments  ·  Admin →
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  15. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  16. I would like to be able to better control commissions. I would like to be able to apply commission to certain products, in this instance skincare products. When you select Product Commissions is applies to all products.

    3 votes
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  17. We need to be able to change out services on the calendar without it taking away from the Calendar view. Today for example, we changed out what our client did completely and you can see what she did in history but if you look at today on the calendar, her appointment is gone. If you switch out services, you should still be able to see it on the calendar.

    1 vote
    0 comments  ·  Admin →
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  18. Ability to create a hidden package with a shareable link to clients in a segmented email. They can open it and purchase, but you can't see it on the website/online booking overlay otherwise.

    4 votes
    1 comment  ·  Admin →
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  19. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    5 votes
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  20. It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.

    1 vote
    0 comments  ·  Admin →
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