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6230 results found

  1. Archiving chart option when "in progress"

    It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.

    6 votes
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  2. Gratuity via Duo, even if service total is $0 (prepaid)

    Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!

    52 votes
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  3. loyalty points on no shows and late cancels

    When charging for no shows or late cancels those transactions should NOT count toward loyalty points!

    7 votes
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  4. Do not show staff without open schedules when viewing "Is working" in the app

    The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.

    We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.

    Please standardize this to match the desktop view (it worked…

    2 votes
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  5. Ability to require staff to scan products at checkout and not manually enter

    Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.

    2 votes
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  6. make app more like desktop view

    1. Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
    2. It would be nice to see the whole week
    3. Sending messages through the app to contact clients/see confirmations
    4. Stylist could see their merchant account info in their app
    6 votes
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  7. Allow clients to prebook after checkout from iPad.

    When clients check out, after the welcome screen, having a "prebook your next appointment" button where they can do it directly from the iPad while they're in with us would be great. Added bonus-- a suggested timeframe/ note on the screen of when they should rebook for if they decide not to rebook right then.

    2 votes
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  8. Add additional Product sale/inventory tracking features to the Zapier integration.

    Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.

    2 votes
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  9. We should be able to take a deposit on a credit card

    1 vote
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  10. Customize booking widget to allow clients to scroll through available providers each day

    When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.

    2 votes
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  11. Honor membership billing terms

    Have the platform honor membership terms - if "this membership cancels in a year" - offer an END DATE & stop billing after that date is hit.

    26 location corporately owned laser studios. ACV: 133k

    Gong Snippet : https://us-9385.app.gong.io/call?id=2606795304986048428.

    2 votes
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  12. Editing Business name is text marketing

    Allow the ability to edit the way the business name appears in individual text campaigns.

    3 votes
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  13. Points Deduction for Refunded Transactions

    When you issue a refund for a transaction, any points that the client earned from that purchase should be deducted from their profile. This ensures that the points balance accurately reflects the total amount the client has spent, excluding refunded purchases

    1 vote
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  14. be able to have the clients pay 3 months of renew fees

    It would be great to be able to allow the clients to pay for multiple months in advanced for membership renewal fees

    1 vote
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  15. Being able to sign multiple family members in with the kiosk. Now it signs in multiple sign ins under 1 name then combined when booked.

    Being able to sign multiple family members in with the kiosk. Now it signs in 1 name multiple times. When that customer is assigned, it combines the multiple sign ins as 1 person instead of multiple. This causes issues managing the waitlist as the customers have arrived.

    2 votes
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  16. A report specific to individual service providers that includes service total, product total, gift card sales, tips, tax and payment info

    A report specific to individual service providers that includes service total, product total, gift card sales, tips, sales tax, and payments; broken down into credit cards, cash, check, etc.

    2 votes
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  17. Bulk actions for waitlists

    Hello! I'm a receptionist and it would be really helpful to be able to select multiple waitlist clients for bulk deleting and clearing up our feed, especially when it gets so bogged down, opening the waitlist can cause chrome to crash when it's overloaded. Also our clients aren't able to select "first available" as an option for date and time and this causes them to have to create several waitlist profiles which only further bogs down our system. Thank you!

    4 votes
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  18. Ability to keep resource when choosing "add to calendar"

    Lumi Skin Bar would either like the resource to be remembered when "add to calendar" is used to book an appointment OR they would like a privilege setting to disallow front desk to use this button. Currently when they use "add to calendar" to book, BLVD doesn't remember the resource they intend to reserve.

    2 votes
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  19. Correction of product

    We should be able to fix a product that was billed out incorrectly IF THERE is not price adjustment. Patient billing should reflect the correct product. This should not be a inventory adjustment only.

    1 vote
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  20. voided purchase orders should remove the inventory from the system/reporting automatically

    a voided purchase order should not go in to inventory & affect the numbers

    1 vote
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