5884 results found
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Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
4 votes -
offer code location setting - ability select/deselect all
currently the location selection for Offers will default to all locations and to customize this, we need to select each location individually. it would save time to be able to keep "select all" and de-select individual ones (for instances where most but not all are eligible). this becomes a little more manual the more locations exist
1 vote -
Disable promo code
Would like the option of removing the promo code field from online booking. The way your system is set up if i do an general $25 off the ticket it gets applied to very service item which isnt our promotion. so i do not want them to think there is a promo code when booking online since they have to come in for the promo code.
1 vote -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
21 votes -
Ability to show photos by services
The business would like the ability to include a photo with the service so that the clients better understand what they are booking.
20 votes -
upcoming appointment filter
The upcoming appointment filter needs to be able to go along with Provider for the upcoming appointment not provider they have seen in the past.
1 vote -
Having the option of the emailed receipt on the customers check out screen so they can decide yes or no to that.
Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads
8 votes -
Easily transfer memberships from one location to another
Ability to transfer memberships from one location to another without having to cancel and resell the membership.
2 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
44 votes -
Add Client's Phone Number to Calendar View
We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.
1 vote -
Birthday Form Field - Add a min date requirement to avoid "today's date" being accidentally submitted
Clients often accidentally select today's date in the birthday field in new client forms. having the ability to set some sort of requirement to warn the client or not accept today's date by adding a minimum age or similar guardrail would be helpful.
4 votes -
fullscript integration
Integration with Fullscript to suggest supplements in wellness programs
1 vote -
Account Credit differeniation
our membership is on account credit. we need to be able to track which members have used their credit vs not. At this point, there is no way to differentiate.
6 votes -
Implement a way for all texts to be marked as 'read'
There are unread texts from months (if not years) ago that cannot be easily accessed and opened.
5 votes -
create a mobile app for manager view showing sales
Need capability to be Able to see daily sales summary via mobile app
9 votes -
3 votes
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Easy way to access services' prices
We need a easy-fast way to access the services' prices without having to do so many steps. When a potential new client is asking for the price of specific services it takes us a while in order to access the prices.
56 votes -
Have Appointment Ratings in Boulevard to sync with Google so it can help generate more business.
It seems silly to have appointment ratings that are only visible to us internally. It would make sense that these ratings are shared (sync to Google) which could potentially assist in creating more business with new clients.
5 votes -
PDF Product Commission Report continuous report
When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.
1 vote -
Prevent clients from booking multiple appointments for the same time
When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?
39 votes
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