Confirmation emails should be sent from Salon, not from Boulevard.
The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.
Michele Safar
shared this idea
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Debby Gibson
commented
its supper confusing for clints - they ask who is blvd . and like me my hairdresser uses blvd
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Dawn Pettit
commented
Ditto!! Communications need to go out from my spa's name , not my software company's name! And I need the ability to turn these emails off if desired!
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Chloé Liautaud
commented
We have clients complaining about this. The emails need to come from the business name, otherwise it causes confusion.
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Jeremy Shieh
commented
I strongly agree with Shawn's comment. Also if anything the "reply-to" should be routed to the salon email not a donotreply
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Shawn Vogt
commented
ALL emails should appear to come from the business (at least in the name, not necessarily in the actual address field)