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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8463 results found

  1. Allow emailed invoices to be customized. If we are belatedly charging for an appointment, they receive a receipt that TWICE (once in the subject line, once in the text of the message) contains the date of the processing, NOT the date of the appointment. If people want this, fine, but in an insurance-based clinic people are often charged after the fact for various reasons, and it is very confusing to receive invoices with the wrong date, especially if they need them for reimbursement purposes.

    2 votes

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  2. Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. Add a filter for Name of Form/Chart when reviewing and approving.
    This will allow for a Medical Director or Admin to narrow their search down to just the necessary form/charts that they need to pay attention to. OR have a setting for "Approval by Medical Director" "Approval by Admin" "Approval by Front Desk" so when the appropriate person is approving forms and charts they only see the ones that pertain to them.
    In addition to the name filter, allowing us to select a date range vs clicking through days will also reduce unneccessary work on those who are in highest…

    2 votes

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  4. Allow clients to pay for appointments through their client portal.

    3 votes

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  5. It would be helpful to have an option to delete a client profile.

    9 votes

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  6. Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    74 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  7. I would like to charge 100% of the service for no shows and 50% of the service for late cancellations. Can we add the option to choose what fee to charge?

    8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Adjust the booking flow to require a designation of REQUEST vs NON-REQUEST. Currently not required to book the appointment and it's easily overlooked in the booking process. This is an important KPI that we are missing accurate data on because of this flawed process.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. This would allow businesses to begin selling vouchers online through their websites.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  10. The product management page for inventory management needs to have a customizable view

    6 votes

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  11. Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.

    32 votes

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    1 comment  ·  Admin →
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  12. Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.

    2 votes

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  13. The ability to input FLAT commission amounts per service, instead of percentages.

    5 votes

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  14. Would love an auto integration with Vish product charges added to sales ticket, with option to leave a note why it was or was not charged. Will also suggest to Vish.

    2 votes

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  15. Need to have Medical history with ICD10 codes, Medication with Interaction checker, and Escribe. Especially since most Med Spas prescribe medication for hormones, weight loss etc. It is actually critically needed.

    13 votes

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  16. When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Add admin API mutation for GIFT_CARD to the OrderPaymentMethod

    This would be an input via type: OrderPaymentCreateInput
    through field: method via type: OrderPaymentMethod

    Currently, only ACCOUNT_CREDIT and CARD exist as options.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Need to be able to move all appointments from a terminated staff member at once instead of one by one.

    1 vote

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  19. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    3 votes

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  20. If Boulevard is able to generate a notification when an online appointment is booked, it would be extremely helpful for the system to also generate a notification when an online product or membership is purchased.

    Currently, our workflow requires manually reviewing daily sales each morning to determine whether any products or memberships were purchased overnight. This process is inefficient and creates opportunity for missed orders.

    A notification pop-up in the Notifications area — similar to the online booking alert — would allow these purchases to be immediately visible to our team. Ideally, the notification could be marked as “read” once…

    1 vote

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