8457 results found
-
Dont have the "send client confirmation" button when editing an arrived appointment
Its frustrating to have to uncheck the little purple box at the bottom right of the appointment that send the client and updated confirmation when you are just editing an arrived appointment. Sometimes the client is booked for the wrong type of service and we just need to change the appointment type (usually to redeem a voucher) at time of checkout. The client is already here, they are arrived- they dont need a confirmation.
5 votes -
Make it so that automated messages can be service specific
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appointment now." A service specific campaign would be: If someone came in for lab testing, they would need…
6 votes -
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes o
We use text marketing. We like it. We use the lost client text marketing. That text campaign has to be very generic though because it goes out to any and all clients, regardless of what service they are receiving. We were hoping to have a text campaign that is specifically tied to the service that the patient/client received. Example: The lost client campaign is something along the lines of "we haven't seen you in 90 days, click this link to book an appoint now." A service specific campaign would be: If someone came in for lab testing, they would need…
6 votes -
staff having their own booking link
Each staff member should have a booking link that they can send to clients so that that client or lead can only see their calendar. Instead they are also sending their potential leads and clients a link that also has their "competition" on there. Especially for businesses on BLVD that are booth rent.
17 votes -
Limit the amount of times a client can receive review requests
don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.
31 votes -
text
Ability to text on Boulevard without creating an entire client profile for that phone #
2 votes -
Being able to manually override tax upon checkout!
Our state doesn't tax sales over $500. So being able to manually turn off tax for certain services in one clients checkout would be amazing! I have to finagle the amounts every time which takes up a lot of time.
4 votes -
Waitlist Push Notification or text to mobile
Push notification or text alert when someone joins your waitlist. The current alert is SO easy to miss unless you have staff stationed in front of the computer. Most stylists/receptionists/managers are always too busy to sit and stare at the computer.
13 votes -
Membership balance!!
Patients really should be able to see their balance. Number one complaint we receive from patients, almost on the daily.
6 votes -
Language Translation Option
Clients should have the ability to translate the english versions of our forms, notes and online services/scheduling to their language. The language barrier is a major hurdle. This could not only benefit each boulevard user but could also benefit boulevard as a whole.
6 votes -
Hide Pricing from Booking
add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.
22 votes -
Adding "Mark Active" to Dekstop Version
The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.
1 vote -
Custom Reports for Payroll with Payments
A custom report option that allows us to see the necessary information when inputting payroll, with the form of payment included in the report.
What the client purchases:
Service, Product, tax, gratuity, gift card sale, wholesale purchase.
Form of Payment:
Card, check, cash, venmo, barter, etc.Currently, we need to run multiple reports or double-check the calendar. Many more steps than are necessary.
2 votes -
Have the ability to sell a "Spa Day" package online
If we sell a Spa Day package which includes a hydrotherapy session, a massage, and a facial - have the ability to sell and then book online! With a seamless experience.
6 votes -
Incentivize client to opt in to marketing
We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in
1 vote -
Calculated Birthday Age
Can there be a place on the clients profile to have their age already calculated once we put their date of birth in
10 votes -
Please send clients confirmations when they reschedule appointments online!
When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!
20 votes -
membership
The checkout and "redeeming" process for memberships need to be heavily revisited.
As is stands, if you have more than one voucher under a membership, it is split evenly between the two vouchers. For services in the same category at the same price, this makes sense.
However, with the flexibility when creating the memberships (which I love), the check out and receipt process ends up devaluing or overpricing service that are not in the same category.
I currently have a membership set for $149 that is set up for one voucher for and IV (value $149) and one voucher for…
2 votes -
Search function for history page
Please add a search function to patient history pages. It is incredibly time-consuming to have to click each ticket to see what a patient purchased. Search functions really need to be added to almost everything with BLVD for convenience.
2 votes -
On the packages tab, it would be so helpful if it listed all of the orders that have been applied to a package so we can easily pull that in
On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used
1 vote
- Don't see your idea?