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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8449 results found

  1. We end up with lots of clients with two profiles. Often times they end up with a second profile because they used a secondary email or phone number to book online. Having an option to match all of these to one profile would help prevent the continued creation of these redundant profiles

    1 vote

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  2. Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media

    55 votes

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  3. We want to be able to added the Good Faith Exam date to our client profile so it will autofill on our forms. Thank you!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. A lot of my patients have been asking me for a subscribe form to subscribe to our marketing. This would also be helpful when I go to events to have people fill out their info and check yes for subscribing to emails and sms.We need to be able to embed a marketing submission form that I can put on my website where if a client fills it out, it saves their information to boulevard so they can subscribe to our marketing.

    1 vote

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  5. It would be extremely helpful if, based on a client's age, we could set special parameters for them. And when that client turns 18, the system (using the Date of Birth in their profile) can automatically turn those parameters off.
    Implementation: When creating a form or chart, a toggle switch for "Underage Version", that allows you to change wording to parent/guardian signature and such, and maybe an option that forces the signature to be handwritten (thus allowing the business the verify if it looks like the parent actually signed and not the underage client). This would allow the system to…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  6. a report I can pull with appointments that were assigned to 1 person for a particular day, even if they were later cancelled or moved to another provider? We are trying to find the impacts of a particular provider with excessive absences.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. Allow direct emailing templates from Boulevard platform rather than emailing from gmail

    1 vote

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  8. When Pulling up the Products Sales Report, Packages are Included. If they are a retail Package I can understand but Service Packages do not belong in this report. Yes, we can exclude each one but not the entire category which is time consuming and clunky, which leads to errors.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  9. I wanted to suggest a feature enhancement that would significantly improve workflow for providers. Currently, there is no direct functionality for lab ordering or generating lab requisition forms within the platform. This results in extra manual steps, including creating lab orders outside of the system, storing them separately, and emailing them to patients via other tools.
    It would be incredibly helpful to have a feature that allows providers to:
    Order labs or select from common test panels directly in the EMR
    Generate a printable and savable PDF lab requisition
    Email or securely share the lab order with patients through the…

    8 votes

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  10. I should be able to process a deposit fee (whether a percentage of the total service or a flat fee) at the time I'm creating a dashboard appointment. I shouldn't have to then close that out, do a separate "new sale" under the patient profile to then have them purchase a dollar amount. That also requires me to create a special service to be able to charge in the new sale. It's a clunky and unwieldy workflow that can easily be rectified by simply allowing for a deposit fee option when creating an appointment.

    6 votes

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  11. Printable client itinerary with date and time

    1 vote

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  12. List vouchers in booking window

    1 vote

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  13. Would like to have the ability to charge the clients HSA card directly instead of having to do it through the third party and entering as the 'other' checkout option

    1 vote

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  14. Have the flexibility to change the order in which staff are displayed when booking online. It currently defaults to highest price first, then alphabetically. Critical to have the flexibility to move staff up/down the list. In our case, staff are rewarded for performance by being listed first online. This is a pretty standard feature across all other booking software providers.

    5 votes

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  15. When sale is selected and we put clients name please allow us to check out a service

    2 votes

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  16. Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.

    4 votes

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  17. when booking via an online booking link, do not show the prices of the services online.

    7 votes

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  18. 9 votes

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  19. Salon services can include variables that may increase prices of individual services. It would be easier to manage clients' expectations if an optional plus sign could be added to the end of custom price settings, to signal a potential increase in the cost of services.

    1 vote

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  20. Allow text boxes to be used on charting on images. Ensure the text box is "sticky" this will allow for cleaner unit charting for services such as botox and fillers. Handwriting between providers varies and the pin box causes too much chaos on an image. its not precise or clean. This would also allow for laptop charting to be more efficient. This is a med spa must.

    4 votes

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