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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. It would be nice to have a bit more control over text reminders. I would like to turn off text reminders for a specific appointment type. We use a specific appointment to act as a reminder to follow up with guests and we have to use the appointment as opposed to a schedule block for tracking purposes.

    1 vote

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  2. We would like to create a package that is only redeemable when the service is booked with specific service providers. We would like to create a blowout package that is x amount of blowouts for y amount of dollars. Stylists at our salon charge different prices for blowouts depending on their skill level. For that reason, we only want the package to be redeemable with specific stylists.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. There should be an option for the business to pick if they want a credit card on file to book or not.

    1 vote

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    1 comment  ·  Admin →
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  5. it would be great if there was a mass edit option for products. For example, if a brand increases prices for the year, if there was a mass edit option, the whole page would be editable and you could just go down the price row and edit all at once and then save instead of having to go into each item separately.

    4 votes

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  6. We’d love to see an option within the service booking flow that allows clients to select a preferred undertone for their spray tan—specifically, the ability to choose a blue-based formula during online booking.

    This would allow us to:

    Better prepare for client needs before their appointment

    Offer a more customized experience

    Reduce intake time and manual note-taking

    It would be great to have this as a toggle or dropdown option (e.g. Neutral | Blue-Base | Violet-Base) tied to the specific spray tan service.

    Thank you for considering!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc

    758 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  8. 4 votes

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  9. Can we add an option to ensure that a referral code only works for the specific stylist who the client was referred to instead of any stylist?

    1 vote

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  10. When a client pre-pays but then (Days later) requests to reschedule to a different day and provider, We need to be able to remove the original booking. Voiding the ticket still leaves the original apt on the schedule blocking online bookings and new clients from scheduling. Please assist

    1 vote

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  11. To optimize our client experience, we should add the option of Spanish to our online booking, app, and website (descriptions of facials + services). This would be beneficial not only to Spanish speaking clients but also the overall accessibility of the company

    1 vote

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  12. as an owner for myself and the admin team, I'd like the availability to have push notifications come directly to my phone or through the app so that we don't have to constantly login to the dashboard to see messages or respond to messages. This is a feature that we had in Vagaro and it made it easy to communicate with clients quickly. Right now so many messages are overdue for responses because no one knows they're there until someone happens to check.

    1 vote

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  13. Perhaps coding where only one UPC number can be utilized.

    1 vote

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    1 comment  ·  Admin →
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  14. Ability to toggle Offset on or off based on each merchant account when there are multiple merchant accounts in one dashboard.

    1 vote

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  15. 1 vote

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  16. For Medial Practices when a provider leaves the practice and you want to deactivate them in order to be sure non-employees can no longer access important patient and practice related data; If you deactivate their profile then all their previous calendar appointments disappear and are no longer available for the practice to view which has posed a problem. Boulevard needs to make it where you can delete a provider and not lose their calendar/past treatment schedule. Its important that staff be able to track the calendar by provider regardless of whether or not the provider is still with the practice.

    3 votes

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  17. It would be incredibly helpful to have more customizable employee access options within the reporting system. Currently, I have receptionists who need access to inventory reports but should not have access to summaries reports. While I was able to grant them access to inventory on hand, they cannot filter the report to see specific details like desired quantity—which limits its usefulness.

    Additionally, I’ve noticed that the summaries page displays more data than the reports page. Ideally, these should mirror each other, or the reports page should provide more detailed insights and filtering options.

    Requested Improvements:

    Granular Report Permissions – Allow…

    5 votes

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  18. Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    2 votes

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  19. appointment email has appointment day of week along with date and time

    2 votes

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  20. being able to add an attachment to send to the client in messages to send the pre care instructions before their scheduled apt

    9 votes

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