8427 results found
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detailed line item for order history
when scrolling through a client's order history, it should say the detailed line item of what the client actually purchased instead of just the order number. this would make it much easier to see the date a client actually purchased something, or made a first payment and a second payment toward something. it is inconvenient to have to click and open individual orders to find out what the purchase was for.
1 vote -
Specify type of cancellations in client history
When a client no shows, their appointment history simply shows it as a "cancellation."
1 vote -
Adding the spa home location in the main client list would be very beneficial.
Adding the client's main spa home location to the main client list would be very beneficial. Since this information is vital for many specific functions, it would improve efficiency. Filtering and then searching for the specific profile is slower.
1 vote -
gift card terms and conditions
Please add a place to add Terms and Conditions for Gift Card purchases to the recipient email that is sent. Expiration dates, blackout dates, etc.. the client that receives the gift card is unaware of these.
1 vote -
Ability to adding Credit Card on the Professional App.
I’d like the ability to add a client’s credit card information in the Professional app, similar to the Wallet tab on the dashboard. Since I’m not always at the front desk or the front desk is busy checking a client out, having this feature in the app would enable me to streamline appointment booking.
4 votes -
Ability to toggle back to the date of sales
For this example, imagine it is 11/20/25. I need to look at sales for 11/5/25. I want to check multiple transactions/order #s for that date. After viewing each order to go back to 11/5/25 I need to do the extra step of filtering the sales for that date again. It would be most helpful to be able to return that specific date with a back arrow vs needing to filter all sales again.
5 votes -
search function in forms + charts
PLEASE please please add a search function in forms and charts
29 votes -
give separate merchant accounts access to block time on their own account
give separate merchants access to their own merchant account
1 vote -
to do
A to-do list that is able to be check marked
1 vote -
Add symbols or iconography that indicates on the appointment that the client has account credit, vouchers, discounts, to use.
Not only on the appointment in the calendar and front desk view, but checkout button should also have graphical indicator that there is a pending item that can be added to the checkout such as a deposit.
1 vote -
Amanda Wilson - Pure Glow
The system should notify you when you are about to double book a slot and/or if there are no appointments available for the time you have selected in the client appointment window.
It's inefficient to have to tab over to the calendar to check for open time slots and then click back to update the timing.
1 vote -
Clickable Reports (Click for more detail)
When you are looking at, for example, a summary report for sales, and it says there were 14 transactions, if you click on 14, it will open up the data behind that number so you can look at the actual line by line 14 transactions that made up that data.
4 votes -
Rating Report
We would really like a report that shows ratings (number of stars the client gave, location visited, service provider, and if they clicked to post the rating on google)
2 votes -
API: Allow clients to update their membership payment method
Currently, Boulevard sends an email out to past due clients with a link to update their payment method. This link takes them to a page in which the client can enter card details, but this isn't found on the client portal and not available via the API - only via this one email!
It would be great to be able to send additional custom emails out to clients if they still haven't updated their card info, essentially recreating the Boulevard email, but the API needs to be available to be able to send the client to a card update page.1 vote -
automatically trigger to charge for late cancel
Appointments that are a late cancellation or a no-show should automatically trigger to charge.
1 vote -
Guest Experience Impact: Contact Info Required Before Viewing Dates
Boulevard now requires guests to enter a phone number or email address before they are able to view appointment dates and availability. Previously, guests could browse services, select a professional, and view available times before being asked to provide contact information at the final step of booking.
This change introduces friction early in the booking flow, particularly for first-time guests who are still in an exploratory phase and simply want to check availability. Requiring personal information before showing dates can feel premature and may reduce trust or willingness to continue, especially compared to platforms that allow guests to view availability…
5 votes -
Mobile Booking User Experience – Add-Ons & Service Options
On mobile, the booking flow becomes unclear when a service includes add-ons or required options.
It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.
If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.
This creates confusion and friction in the booking experience and likely contributes…
5 votes -
Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page
Sell a package and reedeem in one transaction in checkout instead of doing two steps and refreshing the page!! This should all be seamless so we dont have to go back and forth from page to page it should sell it and deduct it all in one
2 votes -
change how cancellation fees show on reports
Cancellations fees are not a true discount. For accounting purposes, this data is inaccurate. It is actually revenue. It should be listed separately from discounts.
2 votes -
Assign staff to services via the API
It's time consuming assigning existing staff to new services, whether at a new or existing location. You must: go to the staff profile, click into the service "Customize" button, check off "Assignable", and save. With trainings and clearances happening regularly with both new and existing employees, this can take a lot of time to manage.
NakedMD is building a custom certification tool that lists all services for easy check-off and approval when a provider is cleared for a new service. If an API were to become available, this should then update the assignable services in the Boulevard dashboard, helping to…1 vote
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