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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8425 results found

  1. It would be incredibly helpful to have an option for business managers or owners to receive a real-time text or email notification when a credit card is successfully processed and when a charge fails.

    Having an instant alert in real time, helps monitor sales, also gives real time info to help trouble shoot transaction that declined/fail/card expired. etc.

    1 vote

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  2. It would be great if we could have something for employees to REQUEST time off / a blocked schedule, so that we can approve of deny. This would allow us to track time off / requests off way easier!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  3. Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.

    Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.

    1 vote

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  4. The signature in a form or chart that requires a sign-off should be connected to the "/phrase" option so the provider doesn't have to type their name and credentials.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  5. It is hard to make the banner on the scheduling link customized to our brand when there is the black overlay with no option to remove it.

    1 vote

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  6. The tip screen is being skipped when it is toggled on in settings to prompt the client when using a cc. all of a sudden this feature is being skipped and our service providers are being negatively impacted by the system not automatically prompting tip at check out - please assist as all the settings are on correctly and this is hurtful to our staff

    1 vote

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  7. A confirmation text is sent to the client 72 hours before their appointment. They have 24 hours within receiving the confirmation text to confirm their appointment or the appointment is canceled. This takes the guess work out of whether or not the client will show up and the stylist will be able to then have a bigger window to fill the appointment slot.

    1 vote

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  8. The option to require a handwritten signature only for the forms and charts signature

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  9. Please create an option so provider can save their signature and not have to sign each consent individually

    4 votes

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  10. Adding the ability to create product variants (such as size, color, or type) within a single product listing, instead of duplicating the product entirely, would help keep inventory clean and easier to manage.

    4 votes

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  11. It would be valuable to email clients a direct option to sign up for memberships, ideally accessible through Marketing or Client Communications, without requiring in-person setup or manual workarounds.

    4 votes

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  12. We utilize both Google and Meta ads but do not have an easy way to determine if our paid ads are actually working with booked customers. We need an easy way to integrate with Google and Meta to verify this data accurately

    10 votes

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  13. Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.

    2 votes

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  14. Ability to create an invite to a dashboard that last longer than 24 hours. Businesses invite new hires during their employee onboarding, but they may not accept the invite until they are ready to log in and begin using BLVD. This would allow the invite to be sent without expiring in one day.

    1 vote

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  15. I would like for there to be a section on the staff page for their dismissal date

    1 vote

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  16. It would help if staff could view the cost of products from the app so if a client asks how much a product is before they come in for an appt they are prepared on the cost

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. 1 vote

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  18. Discontinue the second daily journal entry you send to Quickbooks Online Edition (QBO). I can't understand the point of it but it's completely wrong and I have to go through QBO each month and delete it. I mean, it's obvious that whoever maintains the app connection to QBO doesn't really understand accounting, and the upshot is a lot of extra work for the accountants. Latest case in point - during January, every journal entry for about a week posted all activity to the unredeemed vouchers code instead of sales etc. Bottom line, you're creating extra work for me, and I…

    3 votes

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    1 comment  ·  Reporting  ·  Admin →
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  19. We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.

    3 votes

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  20. We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously

    2 votes

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