7173 results found
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add a way to MANUALLY send client forms.
currently the only way to send clients the required forms is to book an appoitnment, but there should be a way to
1 - manually add a different form to a clients profile
2 - click a button and manually send off that form via text/email to the client
10 votes -
Changing the staff scheduling function
In the staff scheduling function, If you change someone's shift to "unavailable" (they have requested time off down the road, they need the day off for whatever reason) If their travel plans change or the day off in no longer needed and they are available again... When you put their schedule back in, it deletes ALL future shifts for that day of the week, and you have to then go back in to add those shifts back in, but also have to now check the calendar view to see if there was potentially and other days that were requested off…
4 votes -
Staff performance report should retain historical Schedule
The current staff performance report changes a deactivated staff member's "Scheduled hours" to zero, even though the staff member was available to schedule for those hours.
I am guessing this is tied to the crazy fact that deactivated staff members are removed from the past schedule completely.
I would like to see metrics for how booked we were in the past, even though some of those people don't work here anymore. This information just vaporizes when the person leaves the business. Please keep them on the historical schedule and provide this information in the schedule.
1 vote -
Memberships Have Additional Booking Hours as Perk
I’d love the ability to offer “after hours” or exclusive booking windows as a perk for members at my medspa. Currently, there’s no built-in way to tie specific appointment availability to membership status, so I have to create workarounds with manual booking or hidden time blocks.
It would be a game-changer if I could assign certain time slots or staff hours to be visible and bookable only to clients with active memberships. This would add serious value to membership plans, helping incentivize retention while keeping standard hours for the general public.
A few ideal features for this:
• Tagging time…3 votes -
remove automatic requests when selecting booking times on calendar view
I wish the system could remove automatic requests when selecting booking times on calendar view
0 votes -
changing memberships billing dates
when a client request to change their billing date, the only option is to change the next charge, but then it goes back to the original. currently, the only way to change the billing date is to cancel the membership and set it up again. this consumes too much time and energy, and angers clients.
2 votes -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
Ratings for individual therapists
We really need to know how clients would rate our individual therapists after services vs. just their overall experience. Because so many of our clients have multiple services with different therapists it is important for our clients to rate each therapist so we know if there are issues on an individual level not just overall. So while we love the "general" experience rating, we want to drill down a bit further and then say something like:
Rate your massage with Stacey
Rate your manicure and pedicure with Kelly
Rate your wax with Leah
This would be a huge help to…1 vote -
private calendar url
Currently when I import the Boulevard Private Calendar URL to my personal iCloud calendar, the standard setting is to remove alerts and attachments. Is there a way to change that, when my calendar has the location and alerts set up it gives me 30 min notices before appointments which syncs to my Apple Watch which helps me stay on schedule and it notifies me that it is time to go from wherever I am at to go to work. that setting is like that for almost every other imported calendar
1 vote -
Error Box for Unbookable Time
Having an error box / warning pop up when employees try to book outside of unbookable time (specifically when clicking "Select Time on Calendar" would be super helpful!! This includes booking during closed hours but also booking outside of employee's scheduled shifts.
For example- "The time you selected is outside of your availability. Are you sure you want to continue?"
3 votes -
3 votes
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Choose to view more than 50 products per page. We used to be able to select 100 or 200 items per page. I
We used to have the capabilities to click the arrow at the bottom of the page to choose 100 or 200 products per page. I don't want to keep flipping pages to get what I need when we have over 150 products for instance. That would only be two pages to click through.
2 votes -
SEO
Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…
34 votes -
Customize Confirmation Emails
I would love to customize the confirmation email with things like the service description, also I don't take phone calls and would like to remove that wording from the email, etc
1 vote -
Annual Membership
We are offering annual memberships that include a set of services over the course of the year, 4 of 1 treatment, 6 of another, etc. Currently memberships only allow us to include monthly services as vouchers. It would be so helpful if we could set how many of each type of service they are allowed during the course of a 12 month membership.
1 vote -
membership agreement needs signature field
Currently when we sell a membership the membership agreement pops up on the Ipad and the client just clicks "Accept". We need them to sign it. Please add signature field to membership agreements
1 vote -
Wholesale accounts
Adding in a Wholesaler Feature.
I have an acne clinic and have my own product line. I offer acne trying for estheticians and purchasing my acne line wholesale for their own acne centers. It would be fantastic if boulevard had a feature to add in whole sale accounts where I can keep track of their reseller permits, Their product purchases, NBe able to sale them 50% off products, and make these purchases tax exempt. As of right now I'm not able to tax exempt my whole sale clients which is a big problem. right now I'm just adding their current…1 vote -
Adjust booking name
It would be nice to be able to adjust a booking's client/name. As of now, having to cancel the booking, then rebook takes too much time at check in or check out, the guest typically has to wait, creating a bad experience.
1 vote -
I should be able to process a deposit fee (whether a percentage of the total service or a flat fee) when creating a dashboard appointment.
I should be able to process a deposit fee (whether a percentage of the total service or a flat fee) at the time I'm creating a dashboard appointment. I shouldn't have to then close that out, do a separate "new sale" under the patient profile to then have them purchase a dollar amount. That also requires me to create a special service to be able to charge in the new sale. It's a clunky and unwieldy workflow that can easily be rectified by simply allowing for a deposit fee option when creating an appointment.
1 vote -
Quote
I am new to Boulevard and disappointed to see the lack of ability to create Quotes for patient via print and email. I use quotes every day to promote my practice, increase revenue and improve client scheduling and outcomes. Quotes are essential to a successful practice. Had I known this was not an option I would have considered another EMR system.
6 votes
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