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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. Our previous platform allowed us to send texts or emails at a designated time, for example, 3 days after a select appointment type. This allowed us to send aftercare instruction specific to a treatment. It also allowed us to send an automated text follow up. Need more customized options for sending text and emails.

    3 votes

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  2. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    10 votes

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    In Progress  ·  0 comments  ·  Admin →
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  3. Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    9 votes

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    1 comment  ·  Admin →
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  4. Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.

    1 vote

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  5. Would like for Boulevard to have a calling feature to not allow phone numbers to be available to employees to keep phone numbers private but have clients contacted if they no show, need to reschedule clients or be booked in.

    2 votes

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  6. As a salon owner, the staff retention report should have an option to filter new clients per service provider. This would allow us to more accurately track how many new clients, versus existing clients, are returning to the salon.

    5 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. It would be nice to be able to have an expiration date on gift cards.

    10 votes

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  8. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    10 votes

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  9. PDF Upload option when building a chart, like a photo upload.
    My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document

    40 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  10. Allowing 1 chart to cover the needs of multiple services.
    Example: Once the service is chosen from a drop-down menu, and the next section is appears that's specific to the selection.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. 1 vote

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  12. when products are on a ticket that is not paid yet it would be nice that the products get taken out of inventory at that time.

    1 vote

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  13. What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.

    We want this to be automated for the Medical Director to signoff on annually per patient.

    4 votes

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  14. Rearrange the order of packages for online sales

    1 vote

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  15. 6 votes

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  16. when booking via an online booking link, do not show the prices of the services online.

    6 votes

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  17. We’d like to request that all patient communications and responses be routed through the Boulevard app going forward, so that our team can access and reply to messages both on iPhones when out of office and on the iPads in office.

    It would also be incredibly helpful if push notifications could be enabled on our devices when new messages come in—especially during off-hours—so that no patient messages are left on "delivered" and we can maintain a high level of customer service, even when team members are on call.

    7 votes

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  18. Businesses would like an automated email to be sent containing their staff's schedules. This would give them a backup resource in the event of lost internet access.

    1 vote

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  19. A metric to track how many appointments were scheduled (created) during the date range would be very helpful to know how productive the front desk was. It can be used to show a growth in front desk productivity in getting clients to rebook.

    6 votes

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    0 comments  ·  Reporting  ·  Admin →
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  20. Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.

    3 votes

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