7469 results found
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Have a report showing how many appointments were booked by operators
Operator activity summary and report do not show appointments that were booked by each operator. This would be very helpful to see how much booking each person is creating.
1 vote -
early membership cancellation fee
Need the option for early membership termination fee similar to the late cancel fee option.
12 votes -
Would love it if service providers could get a notification when a client's appointment time is changed or canceled same-day.
Our providers would appreciate it if there was a way to send them an alert or notification if a client changes their appointment time same-day or cancels. When our front desk staff works to optimize the schedule, appointments are sometimes moved. Providers would appreciate an extra notification if this happens! :)
6 votes -
Remove the CAP on client invoices from 100
PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?
Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.
We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…
3 votes -
Auto-apply discounts per membership type
It would be ideal for each membership type to have the ability to auto apply their discounts when checking the client out. Example: VIP Membership clients receive 10% off injectables and 20% off skin care - having these %’s be auto applied at the time of check out would create many accidental issues with front desk staff forgetting to apply the client’s discounts and having to refund and create a new visit to check the client out again.
4 votes -
Form Direct Link
Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.
68 votes -
prevent booking a service if the service requires a consult, first
If a particular service requires a consult, first, do not allow booking a service (ie: laser hair removal) if the client has yet to have a consultation (which our practice requires a consultation prior to getting treated.
Or...create a setting which would allow existing clients to receive certain services and book them on-line while preventing new clients from booking certain services on-line (because they might need a consultation, first OR the service may not be the right thing for that client and they would only know this if they had a consultation).
1 vote -
offers auto apply to remaining offer
Pls make it so you can auto-apply discounts to the REMAINING appointments, not all of them. No one ever wants to discount already-booked bookings. The goal is always to make more money, not less.
In general, pls fix the offers and make them more usable- not stackable. We cannot even use the auto apply at all because it can be stacked.1 vote -
Have an alert for the credit balance. Already paid for service.
An alert at check out for service that has already been paid for when booked on line.
1 vote -
QUIT telling clients in an email that we have a card on file!!!
Clients dont need to know this and it upsets many of them. It isnt necessary info!!!
2 votes -
Loyalty App points via API
Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them
2 votes -
forms search
EASE please please add a search function in forms and charts. This is honestly my BIGGEST issue with boulevard .
6 votes -
Autosave Marketing Campaigns While in Edit Mode
Autosave email/text marketing campaigns while you are working on them, or provide a save button to save any changes while in editing mode. In the case the screen refreshes or logs you out - you won't have to start all over again.
1 vote -
Service/dates or day of the week setting
Botox only on Wednesdays or First Friday or ...
Special Event Services only able to be booked for specific date of said event.
Without having to set up seperate resources and schedule them accordingly. When you have a ton of resources already for all of your rooms and specific equipment, having to create resources just for a specific and occasionally used services it's clunky and cubersome1 vote -
bookable online setting at business level
When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.
4 votes -
IS there ever going to be an inter-office messaging system? We are close to choosing another EMR that offers it.
A messaging system for providers and employees to quickly alert each other of patient concerns or questions. Most EMR's have this and it is essential for . interoffice communication as well as documentation of patient care,
4 votes -
appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
5 votes -
A way to generate a quote
After a consultation, I may have suggested a few treatments for the patient. They often want a written copy of these suggestions with the individual pricing and total. Would love a way to send a quote without making a fake appt/invoice.
8 votes -
Cancellation Charges for specific problem clients only. Not all of our client base.
Cancellation Charges for specific problem clients only. Not all of our client base.
1 vote -
Unique booking overlay to improve SEO
Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…
1 vote
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