8421 results found
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When a client with a no-show tries to book online prompt them to pay their outstanding balance or they cannot proceed
if a client who has an outstanding balance for a no-show they should be asked to pay their balance in order to proceed booking.
1 vote -
switch staff user option
It would be very helpful and efficient for the staff to have as switch user option with a login pin or password.
1 vote -
Insurance billing option for primary patients and weight loss patients that have weight loss coverage and to access charts
Insurance Billing
2 votes -
ePrescribe - prescriber direct access to queue instead of via a single client's profile
Currently, prescribers access their queue by clicking into a client profile > Clinical tab to enter the scriptsure experience. This is not intuitive if they are looking for the larger list view to manage approvals. it feels like a "workaround" since you have to navigate to a random client's profile first. it would be great to have a page in boulevard or button that takes the prescriber directly to queue.
2 votes -
Enhanced gift card location settings, restrictions, and visibility
Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.
42 votes -
membership vouchers
You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.
4 votes -
click and drag down appointment box to add time instead of editing. saves time
click and drag down appointment box to add time instead of editing. saves time. just hover over the appointment time and this would pull up a small directional arrow. you can slide the appointment allotted time up and down to increase or decrease the time.
1 vote -
Allow Admins who perform services to be hidden from calendar view
Allow Admins who perform services to be hidden from other employees on the calendar. Only the Admin would be able to view their own schedule.
1 vote -
Don't require all of the App setup steps when re-logging into the app
Forcing logouts on the app probably has some benefit, but requiring the confirmation of settings every time is just adding headache to the login process. Is it possible to only have those settings come up on first login, or having some easy way to access them later so we don't have to go through that every week when we are logged out automatically?
1 vote -
Specific Day Booking
Let certain services be booked on certain days. For example I want people to only book Botox on Mon Wed Fri.
3 votes -
Copy staff schedules
Add functionality to edit staff schedules in bulk. i.e. copy one staff member schedule to another, adjust multiple staff member schedules at one time, etc
16 votes -
Discount Reasons
For discount reasons, can we add the percentage amount to the discount reason that we create? Less steps for each transaction make a big difference since we cannot change the amounts and have to type in 15% and 100%
2 votes -
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason) Hi We’d love to see a dedicated report for
Subject: Feature Request: Cancelled Appointments Report (by staff + date range + reason)
Hi [Name],
We’d love to see a dedicated report for cancelled appointments that can be filtered by:
Staff member (single employee or all)
Date range (ex: 3, 6, 9, 12 months)
Cancellation reason
Right now, cancellations can only be reviewed in the Recent Cancellations list, which isn’t practical for HR tracking over time since it doesn’t support date-range filtering or exporting.
This would be really helpful for performance and retention tracking, and would save a ton of manual review.2 votes -
Make appointment notes visible on the calendar
With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!
4 votes -
call log
Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.
4 votes -
Online Booking Refinement
Currently, when booking online, when you select a Service Category > service> if no available times populate, clients have to back track to other service categories to select a different service. We find this to be very confusing and unintuitive to our client base and want to see available services, with available times populate as suggested alternatives.
1 vote -
Goal setting in reports
This would be the ability for a business to set goals or benchmarks for certain metrics for staff. Additionally, tis would allow them to track how staff are performing against those set goals and see their progress in a report.
1 vote -
selling a single service without scheduling
we should be able to sell a single service from the sales menu, that shows up as prepaid and as a voucher. rather than having to schedule the appointment and assign a credit to the account. adding a single session to packages is also not ideal because then calling that category packages is misleading
1 vote -
access to charts
it should be easier to access the charts that can be filled out by the provider treating the patient. it should submit a prompt or pop up or something, or display the number of charts that require attention to be signed off
1 vote -
3 votes
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