8419 results found
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1 vote
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tip prompt when checking out a membership
currently when checking out a client with a membership/credits...it does not prompt the client to tip, rather just closes the ticket. Yes you can pre add the tip ONLY if asked by the checkout if they would like to tip, which in our facility is often the provider and they do not want to ask their client for a tip. Adding the prompt would remind the clients instead of asking and manually entering gratuity prior to their checkout.
1 vote -
Make request clients easier to see on the schedule
Make it easier to identify if a client is a request on the schedule by creating a red boarder line on the left of the appointment.
3 votes -
Select Two Stylists at a Time For Certain Services
We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.
Also, clients still cannot book appointments from the portal. I feel like this is important.
1 vote -
2 votes
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Notify service provider when client reschedules
I'm posting again as well as voting on the others in hopes that inundation will be the key to finally getting this. I just spent an hour notifying my staff on changes made over the weekend. I'm truly in disbelief that this booking system doesn't do this. It is time consuming and has my stylists regretting leaving Vagaro and Gloss Genius and I'm beginning to feel the same.
6 votes -
Incomplete charts & forms
Show an icon or something on the appointment letting us know if charts/forms are not completed.
43 votes -
Customize sending time for Reminder Text
Customize the sending time for Reminder Text.
1 vote -
Quickbooks Integration - Service Package Sales
Boulevard currently includes new package sales in Service Revenue when creating the daily QuickBooks journal entry. It separately debits the package liability account when a package voucher is redeemed, but the original package sale never credits that liability account.
This causes Service Revenue to be overstated and the package liability to be understated, requiring manual corrections in QuickBooks.
Please add a separate New Package Sales mapping so package sales credit a selected deferred-revenue/package-liability account. When a package voucher is redeemed, Boulevard should debit that liability and credit Service Revenue. This would allow the package liability in QuickBooks to remain aligned…
1 vote -
Ability to name payout descriptors for merchant deposits
This would allow businesses to specify how they would like their deposits' descriptors to read when they are deposited in their bank account. This would allow for easier reconciliation when multiple merchant accounts are linked to the same bank account.
1 vote -
Filter By City
It would be helpful to be able to filter a client audience by City. We are looking into areas for expansion and having the ability to see how many of our clients already live in that area can be crucial to decision making.
1 vote -
Add-on services performed by another staff member
I have staff that is dedicated to performing what is designated as an add-on service. It would be a huge help if is add on service can be assigned to a specific staff member, and not restricted to the same staff member who performs the main service.
1 vote -
Notify clients of affirm and afterpay options when they book an appointment so they can consider spend prior to appointment.
Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.
1 vote -
If a client purchases a package, the provider should be notified.
An email should be sent to the business email. The client should also be prompted to book an appointment using the purchased package.
1 vote -
Being able to gift packages
It would be great our clients were able to purchase packages to gift to other people like gift cards.
9 votes -
Inventory sorting
Ability to move columns, sort and filter when updating inventory rather than having to scroll to update each item
9 votes -
Group Booking
Group booking - instead of going back to the cart to "add more" the system should stop and alert them to select another appointment for the second person before moving to the next step. Currently it allows them to bypass it and go right to the calendar. We have so many guest that are confused on how to book groups or they think they booked their party when really, they only booked one person, leaving the front desk to call them. Also, group bookings should be separated from Individual booking and its own entity. We've also had people book groups…
8 votes -
A search tab for message tab
It would be amazing if there was a search tab in the messages tab to quickly find client conversations. the message tab in the clients profile does not show if a message was delivered or not, and we have so many texts messages coming in and out in a day its very difficult to find client conversations.
2 votes -
2 votes
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Client Profile Critical Info (Medications, Allergies, Cautions) Easily Viewed and Edited
After Entering their Allergies and Medications their client profile, Medications and Allergies should be more importantly displayed AND be able to be editied by provider or in the portal by the client.
I know I change my supplements all the time, a lot of our clients do the same. It would be nice to have a mediations list and history of edits to look at when evaluating their health and skin.
Allergies need to be taken more seriously than a small tab in the notes section. They are easily overlooked right now. I would love to see them with their…6 votes
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