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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7208 results found

  1. Make it that the client can put who referred them in the intake form so you don't have to go back and check and then manually add it.

    2 votes

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  2. We need to be able to calculate commissions with the cost of goods subtracted. This is very important for tox sales specifically. We are unable to sell tox as a service due to the nature of the visit. Never really know how many units will be sold. So we have to sell it as a product. We have to calculate this in a spreadsheet every time we run payroll, and it is VERY time-consuming. There should be a very easy way to do this!

    2 votes

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  3. POP UP ALERT FOR DAILY SCHEDULE

    1 vote

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  4. POP UP ALERTS THAT CAN BE SCHEDULED ON THE CALENDAR. IE "MACHINE BEING SERVIED 12-2

    1 vote

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  5. The options on blocking time on the schedule are limited. When adding a specific date range, we need a "daily" option so that it blocks off each day of that time frame. When clinicians have long vacations for example, we have to block each day separately-which seems like a waste of time when a daily option would make it so simple. Thanks!

    3 votes

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  6. Account admin to be able to adjust account credit, product credit, etc, manually instead of reaching out to support to do this.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. On AR I could sync my appointments automatically to my google calendar for a more complete overview of my day. This would be EXTREMELY helpful

    7 votes

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  8. Would love for patients to be able to see how many packages they have left on their account. They are not able to see this on their end and have to either call our clinic or ask at their appointment. They can see their packages online just not how many are left/redeemed.

    2 votes

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  9. Would love to be able to toggle someone’s phone number in the app to be able to merge it directly into a reward system. Or to call them on our business phone that isn’t connected to my personal phone number.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Ability to allow clients to add/remove shared members to their membership via the client portal.

    2 votes

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    1 comment  ·  Admin →
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  11. Boulevard should enable an option to restrict provider availability to Established Patients ONLY, preventing New Patients from booking while still allowing ongoing care for existing ones.
    I feel that an option like this would significantly help many providers keep their good established patients, while allowing new patients to book with other in-office providers and help build up their clientele as well!

    3 votes

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  12. It would be ideal if the Resource Color on the calendar view would match the Staff color for consistency in the calendar.

    2 votes

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  13. We would like a way to limit the amount of times a service can be performed by provider per day.

    For example, it would be helpful if a service provider can only do 3 deep tissue massages in one shift.

    6 votes

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    1 comment  ·  Admin →
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  14. We need a way to know when a client's appointment limit has been reached. Some clients receive 20 appointments covered by insurance (after meeting their deductible) and there are too many to keep track of manually. The last thing a client wants to hear is that they now owe payment because they unknowingly attended appointments that were no longer covered.

    1 vote

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  15. Currently you can only send photos via text campaigns but there should be an option to add images to direct texts with patients

    3 votes

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  16. We're not able to upload photos when messaging clients. We send photos of the hair extensions they need to purchase for their upcoming appointments.

    3 votes

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  17. It would be great to add an area to put notes when doing inventory, to state why something is a loss or where it is being transferred.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. Most clients do not realize when they are given a staggered time. Even when they do realize, they're unhappy that they were shown a specific time that isn't available for both appointments.

    "Group Booking" is understood by 99.9% off people as a group of people coming together, not a group of people waiting in the lobby for 3 hours while the other people in the group receive a service.

    2 votes

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  19. For a multi-department business, many clients are annoyed when they're forced to interact with the iPad during checkout, while it's essential to have others review their services.

    Clients should not be required to hit "Continue" after reviewing their order. There's already a separate option "Prompt client to confirm total" that we would turn on if we needed the confirmation.

    1 vote

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  20. Clients can pay in full when scheduling appointments online

    2 votes

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