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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8143 results found

  1. My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.

    3 votes

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  2. Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    259 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  3. The schedule view is helpful but missing a key feature for us: The ability to separate forms and charts in the filtering. The main use is to see what forms and charts are not completed, but I cannot separate the two in the filtering.

    Looking for which ones are completed fall into two main buckets for us: Before the day starts we see which guests need to complete FORMS.

    At the end of the day we see what providers need to complete CHARTS.

    The filtering only names "forms" but it looks at both forms and charts. Thus, a person with…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  4. When creating a new client there is the new popup asking if you want to use an existing client. This is super helpful to prevent duplicates, but sometimes isn't helpful when a client has a change of name or email address.

    If a client has a new last name I end up either creating a whole new client and then merging later (if I remember) or I end up using the old one and hoping to remember the new last name to update it. On rare occasions I can use the old client profile and update the name immediately, but…

    1 vote

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  5. It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.

    3 votes

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  6. With our old software, we could see notes associated with the appointment, so we could get key reminders at a glance. That would be so helpful to us!

    3 votes

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  7. Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.

    3 votes

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  8. I am uploading old client files from a system we are getting rid of. Because this takes time, the old files are listed higher on the list than their most recent visits. This is a huge issue for practitioners trying to accurately treat clients. There really should be a way to organize by title, so I can control what is at the top by the title I put in!

    1 vote

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  9. Add to the Audit Log the "Event Type" > whenever someone Adds a Form to an appointment

    1 vote

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  10. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. it would be great to be able to use two 30-min service vouchers for a 60-min service that is valued at the price of the sum of the smaller two.

    1 vote

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  12. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    7 votes

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  13. Add options to Pin Tool in charting. Like using "X" or inputting a word to use instead of numbers. The shape tool is not very user friendly, and the size magnifies uncontrollably when completing a chart

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  14. We would like to suggest adding the ability to chose the font side on charts.

    For some users, particularly those who are older or have vision difficulties, the current font size can be difficult to read and may require unnecessary eye strain.
    It would be extremely helpful to have an accessibility setting that allows users to:
    Increase font size across the platform.

    Choose from small, medium, and large text options.

    As a medical practice, our providers and office staff spend significant time in Boulevard, and improved readability would enhance comfort, efficiency, and overall user experience. This feature would make the…

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. If a client is looking for an appt at one location that is fully booked, we should be able to suggest another location that they're on the waitlist for

    1 vote

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  16. Currently, there is no way for clients to manage their wallet via the client portal.
    It would be great to allow clients to remove old credit cards on their own, while still requiring at least one card to stay (if they're a member, then it would need to be the one associated with their membership).

    1 vote

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  17. Suggest when a client tips .50 cents for the ai to detect that it's extremely low and that they meant $50. We have other software that detects abnormalities. It should automatically either put .00 behind the amount entered if it is two digits or it should pop up with a window if it seems way too high or too low in a custom tip such as .50 cents or 5,000 on a highlight.

    1 vote

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  18. I'm asking to separate permissions for printing records so it doesn't only exist with the permission group having "edit" access. IE "view access" to records should include print access.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Our Providers work on the mobile app on iPads, they've suggested it would be easier if they were able to see the name of the Patients recently completed appointment vs. needing to open each appointment individually to see which service rendered. Would save a lot of time and make workflow more efficient.

    1 vote

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  20. The ability to select "ship to patient's address" when ordering a prescription on ScriptSure.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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