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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7856 results found

  1. I like to give my clients $10 off if they leave us a five star rating on Google, but I cannot rely this to them in the ratings text message that is sent out

    1 vote

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  2. Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.

    10 votes

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  3. we have many different services that require different pre and post care instructions. for example, in the booking notification for a spray tan we want to tell them to wear specific clothing, for lashes we want to let them know to plan not to wash their face or shower. for extensions we want to let them know to take Tylenol bc their heads will be sore. on vagaro I was able to customize the client instructions based on what service they were getting

    292 votes

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    Waitlisted  ·  34 comments  ·  Admin →
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  4. 2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Add cancellation and no-show rate to reports

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  7. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    5 votes

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  8. Predict product demand by brand + stylist, suggest reorder timing, and recommend retail pairings per client

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. For ad tracking, need the ability to add a cookie consent banner or Google Consent Mode on the booking overlay or hosted booking pages.

    1 vote

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  10. We would like the ability to reject using loyalty points on a sale, if another offer is already applied. For example, we have 20% off some old packaging on products, but clients are also able to apply their loyalty points, and then we make no money on the sale. We would like the ability to limit the amount of discounts a client can apply to one sale.

    1 vote

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  11. If someone calls and wants to purchase a membership, we don't have a way to send them a link to complete, or send them the agreement to sign. We have to direct them to the website to do it themselves, and we all know if they have to go out of their way they are less likely to do it on their own. Can we have it to where we can complete it for them after it sends them the agreement to sign so we can make sure it gets done? I hope I explained that right. It sounded right…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    5 votes

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  13. We'd like a way to block clients from texting us at our salon. We frequently get spam texts or creepy men and would like a way to prevent these non-clients from cluttering our inbox and taking away time from our actual clients.

    1 vote

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  14. Multiple client's are asking for the ability to see what their account balances are on the client portal.

    1 vote

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  15. there should are an area to apply the minimum load amount in order to apply the gift card

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Having an option to bypass tax collection on a sale when selling to an individual who has tax exempt status. This would differ from an Other payment type in that it would not give the front desk an option to create another open-text field.

    6 votes

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  17. I can not see the patient reply, I have to open their chart and go into messages that way. I should be able to see what they type from the message center. It is a waste of time going back and forth in and out of charts to see messages.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Our current appointment note API only adds a note, which also means it wipes any existing note and replaces it with whatever the API says.
    The API could be set up to provide important desired information on a clients visit, but there might also be relevant manual notes like "running late" or "coming with a friend" that's still relevant and shouldn't get lost.

    Ideally, the API can support just adding to an existing note if one already exists.

    1 vote

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  19. Many clients request female or male therapists specifically. Online booking should have 2 more options in addition to "First Available" - which would be "First Available Female" and "First Available Male" (and possibly a Trans/non-gender option). This would make online booking for clients much more easy and intuitive.

    6 votes

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  20. 2 votes

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