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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8399 results found

  1. Our salon has a 1 year expiration date on our gift cards. We would like a way to set that in the system instead of having to just keep up with it

    3 votes

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  2. When someone reschedules we never know and get confused when there is a gap on our app schedule, it should send a text message just like it would if someone canceled or booked.

    3 votes

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  3. Please create a more efficient Waitlist Option, that shows all upcoming Waitlist Clients and not just the Same Days. An easier way to delete passed Waitlist appointments other than going through each one individually would be ideal too!

    11 votes

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  4. The eprescribe function is so expensive compared to MANY other eprescribe platform. I would like to do it all in one place but the cost is so excessive

    2 votes

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  5. 3 votes

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  6. My services and products have taxes automatically applied at checkout. When a client pays cash, I currently remove the tax by using a custom payment method I created called “Tax Free.”

    I’d love to see a “Tax Free” or “Remove Tax” button directly at checkout. This would allow us to remove the tax from a transaction when appropriate without having to create a separate payment method that gets counted as additional income.

    1 vote

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  7. When a client cancels their hair appointment, this system automatically finds the next client on your waiting list who wants that exact slot, texts them, and books them in — all without you lifting a finger. It means empty chairs get filled, clients who have been waiting get seen sooner, and you never lose money to a last-minute cancellation again.

    4 votes

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  8. For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.

    7 votes

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  9. when a client books online and pays a deposit that account credit should automatically show up when checking out

    4 votes

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  10. 159 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  11. Allow individual providers to see their forecasted numbers.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. Positive reviews (4 stars and up) should automatically be published on the business website for prospective clients to see. Ratings and reviews are critical for small businesses. Booker (who we were previously with) had this as a widget for the website and we had THOUSANDS of reviews. This is imperative for small local businesses trying to scale and get referrals!

    1 vote

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  13. With the recent 2FA outage, I kind of wish I had set up an authenticator rather than the text (Although I didn't know the authenticator was an option until later)

    Being able to self-setup both methods would make it much easier for us to try them out and decide which one works best for us without having to go to support.

    Bonus if you can offer both (I know this will add a screen to the login, but I have some websites that have up to three authentication methods and this is very helpful to have a choice for the…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. We need either a grid or an outline of a face to line up our patient photos to create consistency in our before and after photos, not only for patient satisfaction but for marketing purposes too.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  15. I want the date of birth clearly visible on the patient profile, ideally besides their name so I know clearly what age profile I am working with

    1 vote

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  16. Have several thousand of past due balances from an old system. Right now we just have a scheduling alert, but this is an easy misstep to overlook or not accurately update if the patient is doing a partial. We have an order line item called "past due balance" but again, this doesn't yell that it needs to be complete because even on the order history there isn't anything there.

    1 vote

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  17. There should be a deposit link or option sent to clients who are considered " walk ins" that are scheduled for a later time or date to ensure the stylist is compensated if they're a no show or just to solidify the appointment

    5 votes

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  18. There should be a way to access the eScript and "favorite" a medication for faster prescribing.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. please make the add-on menu totally visible and able to be added to any service on the back end at checkout (without needing to associate it with a base service)

    1 vote

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  20. Allow Gift Certificate Sales from Desktop

    1 vote

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