8399 results found
-
Have services that can only be booked as part of a group appointment
We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.
The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.
We put lots of warnings with the service description, but it still happens every week.
When we don't offer it for online booking, we get people complaining that we don't offer the service.
Please Please Fix group booking to ensure that these are booked properly!
5 votes -
Pop ups on client charts
On various EMR systems I’ve used, there has always been an option to add a “sticky note” to a client’s chart that automatically pops up when you open their profile. I’ve found this to be extremely helpful for important information such as client allergies, name pronunciation, pronouns, or other details that staff may need to be aware of before interacting with the client.
I would love to see an option like this added where a sticky note could be attached to a client’s chart and would require the user to physically click out of it, helping ensure that the message…
1 vote -
update method for refund for account credits
Right now, when removing account credits from the checkout window, it indicates that the refund will go back to client_card. This should be updated to be 'client walle't or 'account credits' to remove confusion
1 vote -
Not autopopulating all available credits
If you go to apply credits, it default applies them all, even if it supersedes the total making it easy to over apply and have to refund. If it's going to auto populate, it should only populate to the balance of the services, not just put all credits in.
1 vote -
AI Receptionist Speaks Spanish
Can AI Receptionist speak Spanish to our Spanish callers.
1 vote -
Prompting tip option even when credits cover full total
When a customer has credits that cover their full balance, it completely bypasses the tip option at checkout. There should be the ability to ask them if they want to add a gratuity on their credit card
6 votes -
Pop-Up Alerts for Critical Patient Notes
It would be really helpful if sticky notes or chart alerts could pop up automatically when opening a patient profile or appointment.
For example, if a patient has an important note like “Allergic to numbing cream”, “Patient frequently passes out" or “Red flag patient”, it would be ideal for that information to appear immediately rather than relying solely on tags or digging into the patient record.
Tags are great for categorization, but pop-up notes would ensure that urgent or safety-related information is seen right away by anyone working with that patient.
14 votes -
Allow staff/admins to be able to group book
When self booking online, clients are given the option to group book meaning they can book for other clients and an automated note is added stating "guest of [client]." Unfortunately, this is only a self booking option, but I think admin and staff should have the ability to do this as well! Which saves you having to add a referral or put lengthy notes in!
2 votes -
Bulk Delete
We'd like an option to delete open orders in bulk rather than one at a time.
2 votes -
Total units/amount injected addition on Annotatable images
On annotatable images, I would like a "total amount injected box" that adds together the number of units or volume of substance that has been charted on the image. This function is available on other EMR platforms, so it must be something that could be developed. The value of having that box automatically populate the amount that has been charted, is that it prevents injection volumes form being omitted or forgotten on the treatment image, which keeps inventory and record keeping medically accurate.
7 votes -
Smart filters on Products page
having each filter know what has already been filtered would be helpful. Example:
Choose Category=Shampoo as first filter
choosing a second filter of "Brand" will only show the brands that have products in the shampoo category. (or show the number of products each brand has in that category)1 vote -
price permission
A permission that allows pricing to be removed from appointments on the calendar/front desk.
1 vote -
Guardrails for two staff booking an appointment at the same time
This would disallow occurrences where two staff members select the same appointment timeslot and both confirm their booking within the same minute, and the system allowing both bookings to go through for the same timeslot.
2 votes -
Account Credit Creating New Sales
There needs to be a way to apply an account credit for an overcharge or not giving a promotional credit without it creating a new sale. I understand that every penny should be accounted for, but when you have already charged the client too much and then you try to correct the mistake, it shouldn't look like another sale for the day. This is causing the Daily Sales report to be inaccurate.
1 vote -
Void Package When Refunded
When a package is refunded, please have an option to also void the package. We did not know the packages wasn't automatically voided was the sale was refunded so the package sat on the patient account as if it were valid. Having to select "void package" during the refund would be VERY helpful. While this is a rare occurance, it's a costly unknown.
1 vote -
Stand Alone Deposit
For injectables It would be great to have a stand alone deposit for the booking, but the final service cost is from the number of units/syringes added and does NOT include the base cost.
EX.
- Client leaves $500 deposit on wrinkle relaxers (which now would be 100% deposit on base cost)
- Client is charted for x amt of units and the total is $1000
- $500 deposit is taken off of total and client charged $500CURRENTLY: since the base cost is $500 when the client is charted for $1000 worth of units the total shows as $1500…
1 vote -
Transaction decline reason report
A report that would surface all decline reasons for clients' credit card transactions. This would allow businesses to spot trends and rely on the data to determine what changes to their billing cadences and dates may be needed, or help to detect trends earlier if they spot a recurring decline reason appearing for multiple clients.
1 vote -
Create Package Swap Groups/Upgrades & Package Sharing
When a client purchases a package, they often want flexibility in how they redeem it. Boulevard's "or" logic already lets businesses group services of equal value so clients can swap between them — for example, swapping a 60-minute massage for an upper body treatment. However, there's no way to handle upgrade scenarios where a client pays the difference but still keeps their package pricing on the base service — like upgrading a 60-minute massage to a 90-minute, or swapping a lower-priced facial for a higher-priced one. Right now staff have to manually add upgrade charges after the voucher redeems, which…
1 vote -
gift cards
With the holiday season fast approaching - we NEED gift cards addressed ASAP. We need to be able to sell an unlimited number in ANY amounts per client. I have some dads that get every girl a card and it's frustrating to be limited and have to create multiple accounts for him to get around it!!
PLEASE ADDRESS GIFT CARDS NOW - WE HAVE BEEN ASKING!!We also need to be able to run a gift card report - obligated funds, balances, expired, frequently purchasing clients - all of it!
1 vote -
Reporting option for Accommodations
We have clients' pricing saved from years ago and need to go through each client to delete old accommodations. We'd like a report that pull which clients have accommodations.
1 vote
- Don't see your idea?