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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7192 results found

  1. It would be nice to be able to have an expiration date on gift cards.

    7 votes

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  2. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    7 votes

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  3. Can we please include the name of the service booked and the location in the text notifications sent to providers? Since we have multiple locations and providers work across different sites, this would be extremely helpful. Additionally, can admin be texted as well about all appointments being booked as well?

    1 vote

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  4. Have more control over what staff are allowed to do with discounts at checkout

    4 votes

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  5. Allow clients to pay for appointments through their client portal.

    2 votes

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  6. Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. 7 votes

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    1 comment  ·  Admin →
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  8. We would love to have an ability to drag and reorder packages

    1 vote

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  9. When you click on a client's appointment in either the calendar or front desk view, it would be helpful to have a "send message" button next to either the "Edit" or Checkout" button. It'll save time rather than clicking on their profile, clicking messages, and then sending a new message

    1 vote

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  10. When a client has cancelled their appointment, they should get an email AND a text - the staff should also get text notifications when an appointment is moved from one provider to another, or when an appointment has been moved. I have moved an appointment when a stylist was out sick to another stylist who was in, and they do not get notifications in those cases because the appointment was already booked

    1 vote

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  11. For the OFFER CODES, can we add a third option under the Audience settings?

    There is limited by NEW CLIENT or Limited by MEMBERSHIP STATUS.

    Having an option to EXCLUDE new clients would be fantastic, so for the third option I would suggest Not New Clients, as we have a special that automatically is applied for 1st time visits OR if that is not feasible, can we have a setting under promo codes where you can restrict offers to only 1 per client?

    Thank you!

    3 votes

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  12. We need to have the ability to delete clients in our client list, especially clients that have opted out.

    3 votes

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  13. I'd like to be able to add two service providers to one singular service when applicable. This will be incredibly useful when we have one main stylist and one assistant stylist working on the same client on the same service. Our Main stylists will rotate across various clients while our assistant stylists will do various tasks in each service (shampoo, blow dry..etc).

    Currently, we're unable to do this, which directly affects the assistant stylist's schedule. They are unable to see what is on their calendar for each day if they're not assigned to a service.

    If I create a second…

    1 vote

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  14. It would be great if some offer codes could not be manually selectable from the dropdown menu. For example, we have 100 providers who we want to give unique offer codes to. If we created 100 of them there would be 100 options added to the dropdown menu in checkout. This makes it difficult for our team to find the offer codes that might be active that apply companywide. These 100 unique codes would primarily drive appointments and originate from online booking anyway.

    2 votes

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  15. This would be the ability to create an audience filter for clients with a specific membership type, as well as target their membership term length (new member, first month, first year, etc.)

    1 vote

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  16. Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    2 votes

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  18. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    10 votes

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  19. We offer services that require the artist time to set up BEFORE hands on time with their guest. Having a "Setup Time" or "Pre-service Transition Time" option would be especially helpful and necessary.
    There is the option for "Transition Time" which adds time after the service is completed but does not allow set up time. Both are a great and necessary option!

    1 vote

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  20. When crafting a text marketing blast, it should support sending multiple images

    1 vote

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