7860 results found
-
Assign staff to services via the API
It's time consuming assigning existing staff to new services, whether at a new or existing location. You must: go to the staff profile, click into the service "Customize" button, check off "Assignable", and save. With trainings and clearances happening regularly with both new and existing employees, this can take a lot of time to manage.
NakedMD is building a custom certification tool that lists all services for easy check-off and approval when a provider is cleared for a new service. If an API were to become available, this should then update the assignable services in the Boulevard dashboard, helping to…1 vote -
provide users the ability to click through to a transaction from a report
users should be able to click directly from any report entry into the specific transaction it relates to. This functionality will enable backend users to quickly identify and resolve errors or incorrect charges on items or services. Additionally, it will improve the accuracy and reliability of commission reporting.
3 votes -
Amend the terms of service to allow us to manage gift cards in accordance with federal and local laws
Section 8 of the payment processing terms states that we are not able to have an expiration date on gift cards. Some states (and federal law) allow expiration of gift cards.
Requiring small businesses to retain this as a liability simply as a term on your terms of service is not a very friendly practice. I would like to see the section updated to include language that we will follow all federal, state, and local laws concerning gift card expiration. This allows me to operate my business in a manner that is appropriate to me and my location without being…
3 votes -
Message Center for your boulevard software clients
I know you have a "Change Log", but it would be nice to have a Message Center for your software cleints. This could be where you post communications Boulevard sends out to us. Such as communications regarding the change in how our CC deposits will appear on our bank statement from 5/3 Bank to Boulevard Labs, or the email that was sent our regarding the credit Boulevard was very reasonable in giving us for the software outage last week. Some of my staff got that email, I didn't. As business owners we get hundreds of emails a week. Being able…
3 votes -
I wanted to suggest a feature that would really help our scheduling efficiency.
It would be amazing to have an option where new clients are automatically directed to the first available provider or appointment slot when booking online. Right now, new clients often select specific providers, which can delay booking availability and create gaps in schedules. This feature would help maximize booking capacity, improve client experience with faster availability, and better distribute new client traffic across the team. Even having this as an optional toggle in settings would be incredibly helpful.
2 votes -
You should be able to put in an hourly rate and not just commission.
You should be able to put in an hourly rate and not just commission.
1 vote -
entering saved prices for client after check out.
I have removed the ability to change pricing at the front desk computer and i'd like to be able to go in and retroactively remember a client's price so i dont have to change it later, but this option seems to only be available when they have booked their next appointment or at check out. it would be really helpful to be able to add an accomodation like that at any time
3 votes -
Ability to disable membership confirmation email
Businesses would like the ability to disable the membership confirmation email and other transactional emails related to memberships for them to manage those communications outside of Boulevard, such as using a dedicated tool for client journeys or drip campaigns.
2 votes -
Client Audience: Expiring Vouchers
Facial Lounge would like the ability to easily contact members whose vouchers are about to expire.
2 votes -
forms
We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.
4 votes -
Attach forms in messages
Attach forms in messages as client/patient are willing to give phone number rather than email.
4 votes -
marking messages as unread and selecting multiple messages
being able to mark a message as unread after its been opened, and being able to select multiple messages to close them all at once instead of clicking on individual messages to close them one by one
4 votes -
station sharing
I need to station share my existing chairs with an unlimited number of stylists. Blvd needs to allow stylists to enter their schedule and still allow clients to book online by letting blvd assign them an open station...
1 vote -
Ability to track Medical Clearance on Client Profile
This would give businesses the ability to record whether a client has completed a good faith exam and has been granted medical clearance on the client profile. The date of completing the GFE and granting medical clearance should be recorded and visible as well. Finally, the status should reset annually to prompt the business to complete a new good faith exam.
1 vote -
Client receipt without using portal
We have MANY clients complaining that they are forced to use the client portal to view their emailed receipts. Some clients very adamantly do not want to use the portal at all. We need a way for their receipt to show on the email without the portal.
1 vote -
Staff schedule printing
We have over 45 staff members at any given time and would like to be able to run a report and print the schedule for them to see their appointments for the day. There is literally NO functionality to do so right now. The reporting inside BLVD is lack luster, to say the least.
1 vote -
Notify provider when there is a opening available for someone on their waitlist.
Having to constantly check the waitlist is time consuming, if we remember to do it at all. Sending the provider a notification that there is availability on their schedule for someone on the waitlist would be super helpful.
1 vote -
Medical History form Alert
Icon on Appointments to alert when Medical History form needs filled out. Icon should appear for all new clients & again after the Medical History form expires a year later.
1 vote -
AI phone agent for appointments and general questions 24 hour availability.
Access to a built in or 3PV for an AI telephone agent to make, change or advise on appointments 24/7. Keeping anyone from going to voice mail or losing appointments afterhours.
1 vote -
Task list for front desk
A task or to do list for the front desk that can be added to daily and checked off when completed. This will help with call backs, reminder, patient prescriptions, etc
1 vote
- Don't see your idea?