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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7446 results found

  1. When crafting a text marketing blast, it should support sending multiple images

    2 votes

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  2. Have a "completed" certificate to print out so you know your employees completed training. I can't trust people at their word that they actually completed the training.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  3. When you change an appointment type , the system should update any resources attached.
    The appointment stays linked to the resources associated with the other appointment type. This can cause double booking of a device.

    3 votes

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  4. We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Be able to have an ADD photo button to the Before/After photos. Sometimes you have more than 3 for each and it would be more convenient to add photos vs. adding a whole new chart.

    2 votes

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  6. Clients are creating New Profiles or New Accounts when they online book instead of using their current accounts already in the system. There should be an alert when they enter their phone number OR email that an account ALREADY EXSITS with that information. Clients will make a new account and then we have to find their existing one at their appointment and merge, which doesn't always get done and is frustrating. Phone numbers should only be allowed to be on ONE ACCOUNT!

    2 votes

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  7. It would be really helpful to be able to add functions to tags. ex: if you wanted a certain discount to auto apply to a certain tag

    2 votes

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  8. There are too many clicks to make an appointment. Our patients get super confused. Received a ton of negative feedback regarding our online booking. Fewer clicks so that it's so easy to make an appointment, people almost do it by mistake!

    3 votes

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  9. at our med spa we have products for sale that require consent forms. this would be much easier if we could add a consent form, or any form to a clients profile WITHOUT having to schedule them an appointment. our schedules are watched by the company that owns us, so our schedules need to be as accurate as possible.

    4 votes

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  10. A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.

    6 votes

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  11. 1 vote

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  12. We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.

    1 vote

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  13. It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.

    2 votes

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  14. When wanting to see just staff that is working for the week by selecting "is working" I do not want to see all of the staff on each day if they are not working that day but do work a day that week. This is visually challenging and not user friendly when trying to schedule patients.

    2 votes

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  15. When clients reschedule their own appointments online, the system does not send them an updated communication with the new date and/or time. They then call our business to make sure that it has gone through. Please update this to save time for everyone. Thanks!

    19 votes

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    1 comment  ·  Admin →
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  16. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    1 vote

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  17. Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.

    1 vote

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  18. Have certain client notes show up on the popup when you click on their appointment.

    1 vote

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  19. Include the day of the Week, Service Provider, and Services Scheduled in the confirmation messages.
    For Example: Hi {client name},
    You are scheduled for an appointment at Rose Aesthetics Paola on Wednesday, Jan 7, 2026 at 12:00pm CST for a 60min Petal Radiance Facial with Madeline.
    When Clients have multiple appointments scheduled, they get confused which appointment is what day and end up having to take extra steps to figure it out. It should be simply included in the confirmation. Even the Booking Confirmation.

    2 votes

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  20. There has to be a way to mark messages as un-read if they are opened. We have providers who use messaging to follow up with pts post treatments. If the front desk accidentally opens up the messages the providers arent able to see the original notification that their patient responded. This is happened all the time and needs to get resolved for continuous patient care.

    5 votes

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