8371 results found
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mobile
Could you make the dashboard more user-friendly on mobile devices? For example, the touch sensitivity is very high, and scrolling across the page often causes appointments to drag unintentionally. Additionally, the dashboard on Android does not allow moving clients from Confirmed to Active—only to Arrived. Having the ability to move clients through all statuses (Confirmed → Arrived → Active) on mobile would greatly improve usability.
9 votes -
Offer Code Stacking
Offer codes must be customized to either allow combining with other offers, or disallow use with other offer codes in order to successfully minimize human error and ensure a high degree of accuracy in all checkouts. Ideally the list that can / cannot be combined can be customized. E.g. Friends & Family discount for team members CANNOT be stacked with any other promotions/discounts.
4 votes -
Allow businesses to put expiration on gift cards. In system it does not expire them after the law allowed … example in tn its 2 years.
There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…
6 votes -
Bulk sign forms for clients
Ability for clients to bulk sign forms, especially when multiple consents are needed.
2 votes -
product categories error
can we make it easier to change/delete product categories without having to delete all the products from the category first. i also noticed an error where i have deleted all the products from a category and it still wont allow me to delete that unwanted category
2 votes -
Expired Card Report/ Client Filter
We need a way to easily identify clients who have an expired card on file without having to open each individual client profile.
It would be extremely helpful to have either:
A client filter for expired cards
A report/export showing clients with expired cards
The ability to filter by card expiration date (expired, expiring soon, etc.)This would save our team a significant amount of time, especially when we have a large client database. We need to be able to identify clients with expired cards so we can proactively ask them to update their payment information before their upcoming appointments.
…
2 votes -
INCOMPLETE NOTES
We are a soap notes required biz.
WE ARE HAVING ISSUES WITH KEEPING TRACK OF PATIENT NOTES AND IF THEY HAVE BEEN COMPLETED.
IT WOULD BE HELPFUL IF THERE WERE AN INCOMPLETE NOTE/CHART INBOX WHERE NOTES THAT WERE UNFINISHED COULD BE EASILY FOUND AND COMPLETED.2 votes -
Prioritize assigning certain services first to certain providers
This would give businesses the ability to prioritize scheduling specific services with certain providers to maximize their licensure capacities. Example: Blood draw service is assigned to a phlebotomist first, nurse second, doctor last. All dictated by staff availability.
2 votes -
New Clients Report and Their Lead Source
It'd be great to have a report where you can see NEW clients within a specific time frame, the service they got done, the sales their appointments generated, and their lead source. This would help us see how much new clients are bringing in vs. what they're costing us in campaigns–e.g. costs of Google ads vs. not just how many new clients from Google but how much they're bringing in. As of right now, there's no single report that does this. We personally have had to workaround the Referral Sources by Client report by playing around with filters, pulling a…
3 votes -
perscriptions
Notifications of need for refills or pharmacy messages should be accessible on the providers main screen. The only way to see them currently is to go and look for them under the clinical tab. Provider should get an email that there are messages or there should be an indicator on the dashboard that a response is waiting.
2 votes -
Need reports for appointments booked day by day
I need ASAP to know the appointments being booked day by day, and I contacted the BLVD person and she is telling me that this is not available inside BLVD and that only can be selected by person performance which is not what I need. I need a report of all appointments being booked day by day to make sure that appointments have been entered appropriately, scheduled with right services. I can’t be going day by day to see who was booked and what services they did because I have new employees on training still and this is a new…
16 votes -
Make cart editing easier in online booking
Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion
24 votes -
Duo for mobile devices
Boulevard Duo app for cell phones so providers can do individual check out from their devices (ESP card processing)
2 votes -
add the option to print, email, or text client's future appointments
We have a large number of clients who request that we print out all of their future appointments when they come in for an appointment. Right now, we have to copy and past all of their appointments into word and print from there. This is the same for emailing appointments. In the client overview there should be an option to print or email.
8 votes -
New Reporting - download name should include more details
The downloads for the new reporting do not include date ranges (I always wanted this or beta reports and never got it, but summaries did include it and it was SO useful)
They should also include the name of the custom view if it is different than the current report, some of my views end up very different than the default report and the default name isn't helpful in identifying them once they are downloaded.
2 votes -
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance
I would love to see an option in Boulevard that allows individual providers to generate and view reports on their own performance metrics. Having access to personal stats would help providers better understand their strengths, track progress, and set goals.
Examples of metrics that would be helpful include:
Personal sales totals (including retail and enhancements)
Enhancement sales performance
Rebooking rates
Average tip percentage and/or average tip amount
Average ticket value
Client retention metrics
Being able to filter these reports by date range (weekly, monthly, quarterly, yearly) would be especially useful. This feature would empower providers to take ownership of their…
9 votes -
Timeclock in app, not just in browser!
It would be so nice to have the timeclock in and out button in the app, not just while using the app in the browser.
2 votes -
Website chatbot for patients
A website bot for patients to ask questions about services and booking
2 votes -
Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.
When using the default appointment cancellation flow, and cancelling an appointment, the appointment still counts in the total Appointment Count metric and commission is still earned for the service that was not performed, if the cancellation discount is not 100% or is charged as a dollar amount. This causes commission to be paid out, despite the provider assigned the appointment not performing the service, potentially losing the business money.
17 votes -
Add notification settings for business texts in the app
seeing texts in the app is amazing!
I would like to have the option to turn on notifications for texts within the app. This would help me catch important conversations when I am away from the computer without having to log in and look for them.
Bonus points if there are schedule options for the notifications, but I can manage them with do not disturb options if not!
2 votes
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