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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7860 results found

  1. All booking-related notifications are delivered to owners and administrators to ensure seamless business operations

    11 votes

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  2. No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .

    2 votes

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  3. with AR, there was a way where the office email was sent an email anytime a patient booked, rescheduled or cancelled an appointment so the front office staff/owners can see who is booking with providers, etc. not just sending an email to that provider only. I don't want to constantly search a provider schedule or search patients to find out their booking history.

    2 votes

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  4. In the booking widget, when a client clicks on the calendar to scroll through dates, it should highlight the dates that appointments are available instead of playing a guessing game clicking on the date to see if there is anything available.

    2 votes

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  5. The referral program needs to be updated. Right now, referrals are applied as discounts, which reduces the total service amount and directly impacts stylist earnings. Instead, referrals should be handled as a separate payment type (e.g., “other”) so stylists receive full compensation for their services.

    2 votes

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  6. I would recommend an alert that pops up on BLVD dashboard when there is a pending prescription to sign. Or there is an option available through Scriptsure that allows you to set alerts through SMS or email when there is a pending prescription - if we could make this option available through the BLVD integration, that would be excellent!

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. Medical aesthetics practices frequently collect reservation fees before the appointment. Many of us intentionally don't enable online booking because consultations require screening and scheduling by staff. We need the ability to generate a secure, appointment-specific payment link via SMS or email without requiring online booking or a processor migration. The payment should automatically apply to the appointment reservation and update the appointment status.

    1 vote

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  8. Enable searching clients in messages.

    1 vote

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  9. enable phrased inside the patients profile.

    1 vote

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  10. A 'Classes' booking option is essential in the wellness center/club world! The wellness world is growing and thriving and more in depth than ever. Incorporating small group classes or pop-ups is a normal practice in our spaces and we need a seamless booking process internally and for the clients.

    1 vote

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  11. Area in clients file to save Insurance Information.

    1 vote

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  12. It would be great to have a report that has package to membership conversion data

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. To be able to select certain services for certain days for when a provider wants to split their schedule between service types.

    3 votes

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  14. I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.

    2 votes

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  15. It would be incredibly helpful to have an option for business managers or owners to receive a real-time text or email notification when a credit card is successfully processed and when a charge fails.

    Having an instant alert in real time, helps monitor sales, also gives real time info to help trouble shoot transaction that declined/fail/card expired. etc.

    1 vote

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  16. It would be great if we could have something for employees to REQUEST time off / a blocked schedule, so that we can approve of deny. This would allow us to track time off / requests off way easier!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. We would love an easier way to add a client to multiple dates on the waitlist instead of having to individually enter multiple dates. Example Jane Doe wants to see Elena any day through the week in August.

    1 vote

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  18. Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.

    Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.

    1 vote

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  19. Right now you cannot see the clients DOB in their profile when using the professional app. This makes it challenging to work from your phone and call in prescriptions etc. for clients when all important info can't be viewed from the app.

    1 vote

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  20. The signature in a form or chart that requires a sign-off should be connected to the "/phrase" option so the provider doesn't have to type their name and credentials.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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