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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7200 results found

  1. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    2 votes

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  2. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    2 votes

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  3. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. On mobile, the booking flow becomes unclear when a service includes add-ons or required options.

    It isn’t obvious that guests need to scroll to select required options. The top banner remains fixed and takes up a significant portion of the screen, which makes the scrollable area very small and easy to miss.

    If a guest doesn’t scroll, required selections and related error messages aren’t visible. When they tap “Select Professional” or try to move forward, nothing appears to happen, which can feel broken or unresponsive rather than instructional.

    This creates confusion and friction in the booking experience and likely contributes…

    2 votes

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  5. Ability to easily decipher an upsold add-on/service VS a performed Add-on/Service.

    2 votes

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  6. Members should be properly categorized in Blvd in a way that allows for us to filter client lists and reports by membership status. This should include automated membership tags. EX: Attach a tag to a membership that will apply to a client when it's actively on their profile

    2 votes

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  7. Ability to add in checkboxes for individual portions of membership agreements to collect acknowledgement.

    2 votes

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  8. When a client opts in to receive text messages, automatically send a Welcome SMS that includes a contact card (vCard) so the client can easily save the business’s contact information to their phone.

    Description
    Upon SMS opt-in, clients would receive a one-time welcome message such as:
    “Welcome! Save our contact so you always know it’s us.”

    This message would include an attached or linked contact card containing:

    Business name

    Phone number (call + text)

    Email address

    Physical address

    Website

    Why This Matters

    Improves deliverability: Saved contacts are less likely to be filtered or marked as spam

    Builds trust: Clients immediately…

    2 votes

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  9. Show bookings from blast campaigns similar to how we can see them in automated campaigns so we can calculate our ROI

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. An option to upgrade (add on a product) at gift card checkout. Sell a gift card online and allow a pop up to add on "gratiuty/tip" on the gift card.

    4 votes

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  11. I really like the Precision Booking system—it keeps the schedule organized and easy to manage. The only tweak I’d suggest is adding the word “Book” or “Book Here” directly on the Appointment Book in the time slots where appointments should be scheduled.

    Right now, the schedule looks very open until appointments are actually placed, and sometimes the correct booking pattern isn’t followed. Adding these key words would give Guest Relations a clear visual cue, helping them see the right times to book without accidentally placing appointments outside the intended structure.

    4 votes

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  12. Create an automated marketing campaign for canceled appointments. Client receives a text and or email prompting them to reschedule their appointment after canceling.

    6 votes

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  13. Having the ability to drag and drop files into the files section would be very helpful

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. A link to individual stylist services and prices. We have individual bios for our stylists and would love to have a direct booking link in their bios that go directly to their services and prices only.

    5 votes

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  15. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  16. Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.

    3 votes

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  17. I would like the option to have a membership charge every 4 weeks instead of monthly. Since medical weight loss programs often follow specific treatment cycles that don't align perfectly with standard monthly billing.

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  18. instead of the provider text coming in the second the patient puts in their phone number, send the text when they are finished filling out any and all forms

    6 votes

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  19. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  20. I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.

    2 votes

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