7860 results found
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2 votes
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form for clients to see after appointment
it would be nice if clients could see forms form a previous appointment. For example we have pre/post care instructions that the client has to sign at the appointment, it would be nice for then to be bale to review it later. or even it it was a form we could manually email or text prior to or after the appointment.
4 votes -
online booking exact dollar amounts instead of percentages.
online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.
Can we get a feature, where we can do percentage deposit or an exact deposit amount?
13 votes -
Should be able to put in an hourly rate for compensation for employees in the time clock feature.
Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.
3 votes -
CRM / Reviews
Hello,
I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.
3 votes -
Built in reminders for Follow up calls
Built in reminders for Follow up calls
5 votes -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
3 votes -
have the name transfer over in forms/charts. I often need to retype name inside of chart- and I have to go back and forth
I would like the client name to automatically appear on the forms and charts- I often have to toggle out to remember spelling when I am inside of my forms/charts
2 votes -
Have the Client Profile show an AI summary of client history
Our staff is finding they have to do a lot of digging with each client before seeing them (for example, we always hear "how many treatments have I done on my brazilian" for laser clients and similar) so they find themselves digging through each previous chart, or to see history of settings etc. would be nice to have some kind of AI summary (Weave users know how it summarizes calls - something similar would be incredible!)
1 vote -
Client Reviews
Allow the reviews from clients to be pushed for other platforms, such as Google
13 votes -
sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
3 votes -
Ability to set a goal for charts completed by NPs, set by a manager or admin
This would allow a manager of nurses to establish a set number of charts that each nurse would need to complete in a given day or week, before submitted to the medical director for sign-off.
1 vote -
Auto apply offer codes can be seen on self booking overlay
When there is an offer code with auto apply turned on, let the client be able to see the discounted price on the self booking overlay, currently if they meet the criteria for an offer code it still shows the retail price and not the discounted price, make it to where they can physically see the discounted offer on there end and not just our end when we are checking them out.
1 vote -
Automatically apply the cancellation fee based on the policy we already set
I understand that Boulevard allows us to set a 48-hour cancellation deadline and a cancellation fee, but the current workflow does not make operational sense for a medical aesthetics practice.
If a client cancels after the 48-hour cancellation deadline has already passed, the system should be able to automatically apply the cancellation fee based on the policy we already set. Otherwise, the cancellation policy becomes more of a manual reminder than an actual enforceable setting.
The current process creates several issues:
- Clients may still be able to cancel after the cancellation deadline has passed and avoid the fee completely.
- Staff…
1 vote -
Multiple Locations - Control Which Clients Can Book Online at Which Location
We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.
Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.
Another feature that would be helpful for this use case is if the online booking had an option to…
1 vote -
Feature Request: Date-Specific Notes Box on the Schedule View
We'd love a text/communication box pinned to each day's schedule — specific to that date and visible to all staff without clicking into an appointment or client chart.
Right now, day-of operational details (provider running behind, equipment issues, VIP arrivals, group bookings, day-specific reminders) have to live inside individual appointment notes or get communicated through texts and sticky notes outside of Boulevard.
A date-specific notes box would keep the whole team aligned at a glance. Ideally it would be movable/draggable so it never blocks schedule info, editable by permitted staff, timestamped with the author, and visible on both desktop and…
1 vote -
Provider Scheduling
We need service-specific provider availability rules. Example: Provider A is available for online booking Tuesdays 9-5, but Laser Hair Removal should only be bookable with that provider Tuesdays 9-12, while Electrolysis should remain available 1-5. Current provider shifts, service-level settings, resources, and Precision Scheduling do not enforce this provider/service/time intersection.
1 vote -
blast campaigns should have a recurring send feature
Would love to be able to set recurring blast campaigns - for example, being able to send out a welcome email on a recurring weekly basis for first time appointments or being able to send out a "botox reminder email" to those that have had it more than 3 months ago -- but keep it recurring.
1 vote -
App: Should support messaging.
Clients are messaging and I don't see it until I'm in the office. There should be a tab to support that platform within the app.
1 vote -
create sales offer for new and existing clients referring clients
introducing our service at affiliate medical wellness center with lifetime payment of $99 on all preferred services
1 vote
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