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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8144 results found

  1. Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    2 votes

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  2. Our accountant has raised some concerns regarding the way we input products into inventory, specifically when it comes to adjusting the unit cost for the price at which items were actually purchased.

    For example, we sometimes purchase neurotoxin at a discounted price during sales, or on occasion, we receive it for free. However, when inputting this into the product inventory, the unit cost is automatically set to a general price, which doesn’t reflect the actual discounted or zero cost we've paid. As a result, our accountant is concerned that it appears we have a lot more inventory on hand than…

    5 votes

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  3. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    6 votes

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  4. have a spot on profile for BMI

    2 votes

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  5. Let clients import forms into Boulevard that they may already have made or that are standardized from products or devices. That way there is no need to re-create an entire form that is already available for download.

    3 votes

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  6. Separate packages sales from products in check out and the app stats.

    2 votes

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    1 comment  ·  Admin →
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  7. We have an issue with New Patients/clients booking under existing patients. New Patients require additional time for their appointment. This creates a nightmare for our front desk, since many times these are missing - which leads to a poor customer experience, when they show and there isn't enough time allowed for their appointment. It would be great, if there was a question that could be asked at the beginning of online booking. "Are You Currently a Patient at...? Yes or No. Then based off that question they would be show a list of services they can book. Or, maybe there…

    50 votes

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    Waitlisted  ·  12 comments  ·  Admin →
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  8. Would like to be able to book multiple appointments from the booking window on different days to set up consistent plan of care. I am able to select 6 different sessions, but it will not let me finalize a booking that's not on the same day.

    4 votes

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  9. Under client profile, products tab, add a column to product purchase history that shows the provider who sold it to the client to keep up with commisions

    4 votes

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  10. Is there a way to edit our outgoing SMS and EMAILS for all our locations at once?

    We would like to edit our SMS and EMAIL reminders, but ideally, in one go / page.
    Even the confirmation emails should be the same for all locations.
    Is this possible?

    1 vote

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  11. There is a payment list that shows all payments, but it looks like it's only on closed accounts. Not the ones booked in advance. It would be great to be able to see those as well.

    1 vote

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  12. What happened to the ability for the Medical Director to enter a note into a chart this is reviewed? It didn't work in the past, but now it's completely absent. I think it's important to be able to make a note if there is an issue or complication.

    8 votes

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  13. Guests would love for us to be able to print all upcoming appointments. We can screen shot from the computer but it would be very helpful to print out for those guests who are not tech savy.

    11 votes

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    1 comment  ·  Admin →
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  14. Allow multiple documents to be uploaded into Client Notes at once

    3 votes

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  15. We would love to be able to locate a gift card by looking up the receiving client's name as opposed to the name of the purchasing client! (under the gift card section of the sales tab)

    4 votes

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  16. We would love to see customization of what order Add-Ons and Modifiers for services can be listed in. This would be specifically helpful when clients are booking online! Our hope is for our modifiers to show before add-ons.

    Example, we would like for Modifiers to show for our SKNLAB service before Add-On's because the modifier section is where they will be choosing their service type.

    3 votes

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    1 comment  ·  Admin →
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  17. Is there an option for a warmer sounding after the appointment message? Maybe a thank you for booking with us, and we hope to see you again!

    1 vote

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  18. Can we add a self check in? Somehow verify that the client is near the salon before check in is allowed. Like with fast food restaurants, you are required to be near the location before the order is confirmed.

    1 vote

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  19. Ability to create custom badges/tags for clients who fit certain criteria. Examples include one voucher remaining, membership status, pre-booked appointment, etc.

    1 vote

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  20. It would be very helpful to have a place to manage members of memberships. For example, being able to pull active membership reports that show each member etc. Currently I am unaware of any way to do this.

    1 vote

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