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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8467 results found

  1. An option to export the upcoming appointments for a suspended employee to csv or excel would be helpful as we sometimes want this report rather than working exclusively through Boulevard.

    3 votes

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  2. Being able to start a new chart without having to create an appointment for the client.

    7 votes

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  3. we offer services for certain months and want them to auto expire and not be booked outside of certain dates

    2 votes

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  4. It's helpful to have the option to accept appointments once they're created on the client end. Our previous software had this feature which was extremely helpful with clients booking and us having the ability to accept or decline with an attached message. I'm not sure why this wouldn't already be a feature.

    2 votes

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  5. Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Send notifications to service providers when their clients reschedule an appointment online. We, currently, only get notifications if there is the client schedules or cancels an appointment.

    3 votes

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  7. Repeating appointments and/or blocks need more functionality. For example, if you repeat an appointment once a month the system chooses the same date each month, which ends up choosing days we aren't even open. I am having to go edit every single repeating appointment to be spaced 4 weeks apart. We need option for Quarterly booking, and spacing a certain number of weeks apart, and/or being able to choose the day of the week. There is so much time wasted having to edit and re-edit and re-edit blocks & appointments. It's very frustrating!

    3 votes

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  8. Add the option "add photo from gallery" to the notes that have images

    3 votes

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  9. We need to see a utilization metric for a resource calculated the same way it is for the staff. We also need to be able to put business blocks on a resource to calculate utilization appropriately.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  10. We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. allow client notes to be edited instead of copy/paste and delete old note

    12 votes

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  12. Currently, seller changes look like a a return and new sale, or like an exchange. We have "Staff Change" columns available but they add 5-6 additional columns to a report and still change the "refund" and "sale" lines. It would be great to have better indications that a staff change happened within an order to distinguish them from true returns or exchanges.

    3 votes

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  13. 6 votes

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  14. It can get complicated when trying to balance out an account with them having to be voided/ checked out in different ways.

    It'd be best if everything in the wallet can be voided/ transferred to credit the same way.

    1 vote

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  15. It can get complicated when trying to balance out an account with them having to be done in different ways. make the wallet able to transfer or void between all forms more easily.

    1 vote

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  16. Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.

    10 votes

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  17. We would like the payment method column added to the daily summary report.

    10 votes

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  18. It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!

    188 votes

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    Waitlisted  ·  35 comments  ·  Admin →
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  19. please include the clients name when they have a service that has a finish time... so single process - 30m and then process 30m and then back in chair for finish 30m... the finish slot is just color block - not their name - NOT GOOD ... thx

    1 vote

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  20. There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    8 votes

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    1 comment  ·  Admin →
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