8466 results found
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List 'encounter date'
In the Forms and Charts tab, add the option to show 'encounter date' and not just 'submitted on' date since some charts might be signed late
3 votes -
Staff Authentication API
Using Blvd authentication for a custom staff app would help with streamlining the staff experience, as well as backend workflows (no need to host staff database, less breaking points)
1 vote -
No longer able to see negative balance in client payment method.
With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.
It would also be nice to be able to see the total negative balance at checkout.
2 votes -
when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so not
when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion
10 votes -
Business cost based on units used rather than a flat rate per service.
Add the ability to set a business cost for a service that is dependent on product usage to be $x per unit rather than a flat rate per service. For example, botox is $12 a unit and the business cost is $6 per unit but right now that $6 can only be set as a flat rate so regardless if it's 1 unit or 20 units the business cost stays a $6. This makes the commission payout now a manual process because you have to account for the business cost.
17 votes -
"Setup Time" or "Pre-service Transition"
We offer services that require the artist time to set up BEFORE hands on time with their guest. Having a "Setup Time" or "Pre-service Transition Time" option would be especially helpful and necessary.
There is the option for "Transition Time" which adds time after the service is completed but does not allow set up time. Both are a great and necessary option!1 vote -
Client Notes visibility for Admins only
The admin team can communicate privately within the platform, ensuring these messages remain hidden from the service providers.
1 vote -
Open Chart Provider Notification
During a busy day, we start a chart and need to complete and submit it. It would be nice if there was a prompt for the day to indicate open charts that need to be submitted.
8 votes -
please allow my providers to see the patient's DOB in the Pro App. Or provide them the ability to chart a patient from the Dashboard. I
Just let my provider see the patient's dob from the Pro App so they know the age of the person they're dealing with. Making them run to a desktop computer is screwing up our flow.
4 votes -
See when people are booking online
We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.
2 votes -
Client Profile
Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.
2 votes -
be able to transfer product credit into account credit
I have patients who originally bought product credits but then will change their minds and want to change it into account credit towards another service. as of right now, there's no way to transfer or change the credit. you have to create an appointment, check out the products, and then create a new product credit.
it'd be much easier to change it directly into account credit.
3 votes -
Fill Slow Days Automated Message Filter
For the fill slow days automated messages, allow us to set filters as to who would receive the message. We don't want to send a message to someone who was here yesterday. We would like to be able to filter to clients who are on our "rescue lost clients" list or those on the waitlist.
7 votes -
Credit card expiration
I would like to be able to update just the expiration date for memberships when the card expires. Instead of entering the whole same credit card number.
7 votes -
Flexible No-Show Fee Based on How Long the Appointment Is or What Service It's For
There should be a way to set custom no-show fee for shorter and longer appointments. We have somewhere from 15minutes to 3 and half hours, so charging a flat no show fee would not be fair neither to our practice nor the patients. We are a med spa and we don't list our pricing on the online booking site for everything, so we cannot use the % of the service price. Thank you for your consideration.
1 vote -
appointment notes date and time
Please make a log on appointments that show WHO left a note, and WHEN it was left. (not client profile notes- specific appointment notes)
1 vote -
1 vote
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On checkout shrink appt to time used. Over scheduling time screws ture utilization
Stylist are overbooking and abusing time for services (especially color) and then on check out sometimes have 30-45 minutes remaining, the system doesn't shrink up the appointment on check out to reflect the waste of time over scheduling and it is not recorded in the utilization reports because it still holds the block making it look like they were working. The Booker system had that feature. Way better for making poor use of time a visual reality.
2 votes -
Location Organizer: Location Groups in location dropdown
It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!
2 votes -
Offer good on product credit
We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers
2 votes
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