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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7155 results found

  1. 1 vote

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  2. 3 votes

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  3. When searching products in the manage or gear tab the search allows names and UPCs, but not SKUs. Many of our products are barcoded with the internal SKU since they don't have a UPC. Searching by SKU would be very helpful to be able to scan a product and have it come up to manage.

    4 votes

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    1 comment  ·  Admin →
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  4. It would be helpful to show how the appt was booked when viewing the client profile. Right now you can see if it was booked by client or staff when in the main calendar page, but not when in the client profile viewing upcoming appts.

    15 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. Booker allows you to search by the customer's name, email or phone number and merge all accounts together instead of having to do two at a time. Also, once you've selected all the client profiles to merge, you're provided with the date each profile was created, the last time it was logged into by the client and links to all the orders associated with each account and shows you in a single column which information you've chosen before merging. This also allows you to see which account was used most recently in case you are merging profiles without the client…

    5 votes

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  6. whenever a client no shows and it gives the option to checkout with the no show fee i would like the appointment to still stay on the books and be in a column like unconfirmed clients

    2 votes

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  7. Booker is unreliable but I was sold on Boulevard supposedly being more intuitive than Booker but I'm finding it far more tedious. You guys need to basically copy every aspect of Booker

    3 votes

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  8. Booker gives you the option to drag out/in the calendar's width and length. Boulevard needs this option so you can compress the entire day's schedule into view

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote

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  10. 2 votes

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  11. Patients often use multiple email addresses, it would be great to cross ref the email AND phone number

    2 votes

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  12. In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes

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  13. It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…

    24 votes

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  14. 1 vote

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  15. 2 votes

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  16. would like to be able to customize the client instructions separately for the booking and reminder emails so that they get two sets of instructions.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes

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  18. At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.

    When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.

    When showing initials of any staff that is a match to another staff members,…

    4 votes

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  19. 1 vote

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  20. 1 vote

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