7577 results found
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Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking -
Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking - that is strange - they should show right away
2 votes -
4 votes
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Allow editing a draft of an existing form
Allow creating a draft of an existing form for editing. I tried to update a form and wanted to take my time with edits and created a copy of the form. Once I went live with the new form it applied it to every guest even if they already completed the old version.
It would be useful to have some method of working on a draft of an existing form that can then be re-issued as the current form so it isn't sent to guests that have already completed it. (only sent out once to each person)
6 votes -
Cancellation Policy Pop-Up for Online Booking
A pop-up box for clients to check understanding of policy when booking online.
63 votes -
service record report by staff
Service record report that will list all services and the staff with pricing and duratation
3 votes -
Easier to delete or hide expired offer codes
Our offer code list gets out of hand very quickly because all offer codes ever created are listed there and not sorted in any easy-to-follow way. We need to be able to make better sense of these codes and easily delete or hide ones that are no longer in use.
14 votes -
Allow option to discount a set amount of billing months for memberships
A specific example that comes up for us A LOT is wanting to discount the first 3 months of a membership and then have the 4th term go back to the standard pricing.
10 votes -
1 vote
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Account Credit indicator Color
The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.
38 votes -
Membership Billing dates
Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.
44 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
26 votes -
1 vote
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Differentiate online booking from the calendar view
It would be great if there’s a way to show the online booking in the calendar with a different color or a distinct emoji. The reason for that is because the executives at the front desk are receiving appointments through phone calls and walk-in, for those who have knowledge of it, however for the ones that come through online booking there’s nothing that made them different from the rest.
2 votes -
Require a cardholder signature on iPad when using Duo
We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.
8 votes -
More advanced Gift Card reporting
There is a report to see how much in outstanding gift card balance there is in total, but there needs to be a report showing how much of that balance has been used and when. Seems like the reports double-dip because when a guest comes in to use their gift card, it shows as additional revenue but it's actually only revenue we already had.
5 votes -
4 votes
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package schedule
would like to set scheduling parameters to the package instead of the services under the package.
3 votes -
Membership service provider data
We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.
2 votes -
Favorite Buttom
As a front desk person my therapist and clients truly appreciate when I can mark their therapist as a favorite so when anyone creates their next apt it is with the appropriate therapist without us asking each time. Currently only clients can do this when scheduling online. An example, if I favorite a client's massage therapist and they have a facial following, it favorites both, but they were only seeing the other person due to their regular one being out. Could we please create a way for Front Desk staff to favorite each client with 2 different favorites. Your help…
3 votes -
1 vote
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