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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7577 results found

  1. In the Service Profile, we would like to indicate whether or not this service is able to be paired with other services within the same appointment.

    Example: You should not receive ___if you are also receiving ___.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. 1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!

    20 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. 2 votes

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  5. I'm hoping to make receipt printing a little easier, by being able to set up printer settings separately so when clicking on "print receipt" user isn't prompted to select each settings every time and the receipt just automatically prints out.

    4 votes

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  6. It would be helpful if we're able to have different alerts instead of one. If we could add booking alerts (ie; guest booking preference for more efficient booking), check-out alerts: alerts that pop-up at checkout which is helpful if a guest is late on membership due we can see that at check-out and charge in the moment), membership past due alerts!

    3 votes

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  7. Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.

    45 votes

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    1 comment  ·  Admin →
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  8. We understand Boulevard services a wide audience of businesses, from employee based to booth rentals. From a business owners perspective, we need to be protective of our information, ie guest contact info, and this issue creates a back door that anyone can access, regardless of privilege groups, and there is currently no way to limit its access.

    Privilege groups can be set up which will limit access to what each group has access to. We have chosen not to allow access to the mobile app as it is a liability for our company to allow employee access to schedule and…

    3 votes

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  9. Either send a automated reminder email to clients when their recurring appointments are about to expire or an automated alert on a profile.

    11 votes

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  10. When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount

    30 votes

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  11. The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...

    89 votes

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    In Progress  ·  3 comments  ·  Admin →
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  12. 4 votes

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  13. 1 vote

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  14. It feels cheap and the marketing is not robust enough to merit nickel and dimeing us. If the eblast capability were better, but the current email ability is limited. Yes, I'm salty. Consider an integration with a better marketing crm site like mail chimp, constant contact.

    19 votes

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  15. Since we have been limited to only eblast only those who have been in the last 24 months, give us more ability to segment the client list. For example those who had a particular procedure or came in a certain time.

    4 votes

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  16. Right now everyone one gets forms attached to every appointment. Clients are annoyed they feel like the have to fill them out every time they come in. The system should know if we are adding a brand new client and booking an appointment then the new client should get forms. The settings need to be for NEW clients, not every appointment.

    3 votes

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    1 comment  ·  Admin →
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  17. Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.

    10 votes

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    1. Please let us PRINT the daily schedule for individual stylists.
    2. Copy and Paste appointments for pre booking
    78 votes

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    Waitlisted  ·  17 comments  ·  Admin →
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  18. It would be fantastic to be able to block online booking for certain services per employee on certain days. example i only want to take waxing on certain days and feed my less busy employees the spray tans so id like to block spray tan services with me online to enable my employees to get booked instead

    14 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    24 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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