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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8142 results found

  1. A way to alert the front desk that a form for a client has been completed

    131 votes

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    Hey folks! Today we released a related feature: the schedule view.

    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  2. So we will know exactly when they arrived.

    6 votes

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  3. We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.

    20 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes

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  5. 1 vote

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    0 comments  ·  Admin →
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  6. Need to know what tips were paid in cash vs. credit

    Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Have a lot of clients with the same name and would appreciate having a middle name option

    3 votes

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  8. We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product

    6 votes

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  9. Want clients to be able to book manicure and pedicure with two different providers at the same time to optimize available staff

    77 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  10. Ability to track the transactional history of gift cards including applicable orders and remaining balances

    15 votes

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  11. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    9 votes

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  12. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  14. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  15. 3 votes

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  16. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    70 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  17. 3 votes

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  18. Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  19. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  20. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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