7209 results found
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False Start Time for Clients
For clients who are always late, good for them to book online and this comes in automatically.
If a client who has a False Start books online we need to text them and see if they can come in 15 min earlier and add the false start.
2 votes -
View Times: Show # of Weeks
Seeing number of weeks over the days in View Times tab when selecting appointment time (ex. +1w. +2w, etc.). Similar to number of weeks listed when you select the date dropdown in the upper left on Calendar view.
2 votes -
Reservation Numbers and Booking Multiple Appts
We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.
1 vote -
Automatic Voiding/Deletion of Expired Vouchers for Recurring Memberships
Our business does not mind if expired "package/series" vouchers from a one time purchase are still displayed, however for our Recurring Monthly Charged Memberships that automatically add new vouchers every month, we would like for those to be automatically deleted from client profiles.
At this point, we have thousands of expired vouchers from active or in-active memberships that are starting to slow down opening and reading our member's payment method tabs. And deleting expired vouchers take a couple of hours per client depending on how long they have been coming.
This would be a HUGE improvement in efficiency and relaying…
7 votes -
Customize forms design / layout
Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.
1 vote -
default settings for new service
When a new service is added, I would like to choose "default settings."
In my case currently (and I know this is not for all), it would be auto-assigning the new service to all locations (we only have one right now), all staff, etc. Also, ensuring that forms are updated to include that service. For example, new client intake should auto-add the new service.
2 votes -
Different services options per therapist
Different therapists are able to perform different services. We have to adjust every enhancement not good across the board for every therapist to an add on, and it makes things confusing and less fluid for our clients when booking.
If a therapist is unassigned for a service enhancement, that should reflect when a client books online.
2 votes -
Marketing text blasts should not appear as new conversations in messages
Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.
9 votes -
Toggle tipping on/off per service or providers
Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.
366 votes -
Report that exclusively shows online membership sales
Report that shows only memberships that were purchased online.
4 votes -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes -
Standardize Language and Average Tickets
Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.
I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…
1 vote -
When downloading PDF report from Report>Summaries, keep the sorting that is displayed
Helps with allowing for staff/management to keep things the way they are looking at it and thus with operations.
1 vote -
Manage Access Option and for ALL Summaries and Reports
Right now only Reports has the option to give certain individuals access to view if they do not have it. I would love to see this on summaries as well, so that certain reports can be viewed and printed by eligible staff members, while other summaries owners don't want employees to be seen can be hidden. I would love to print the Daily Summary so I can see the payment methods and make sure the receipts add up to the report, while still hiding the Commission Summary for example.
4 votes -
It should say if a specific date is a holiday or national day on the calendar
On the top left of the calendar view where it says "Today's date" it should also state if that date is a holiday or national date.
2 votes -
chat function on app
It would be so nice to be able to text people from our app when the receptionist is not available or we are away from the office.
19 votes -
Cancellation email From Name should be business not "Boulevard"
When a cancellation email is sent out, the from name is "Boulevard", not the business name like the email reminder and booking confirmations. The from name on this email should be consistent with all other communications sent to the client.
12 votes -
Employees need to be able to clock in and out on their app
Employees need to be able to clock in and out on their app for easier time clock management
12 votes -
Need to be able to add forms and see pending forms from client profile and not just from the calendar
Need to be able to add forms and see pending forms from client profile and not just from the calendar
1 vote -
Edit Purchase Order
I need to be able to go back and add more items to a purchase order after I've saved it. Often times I run the PO and if I don't place the order immediately I need to add more items, and I want it all on one purchase order.
1 vote
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