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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7173 results found

  1. We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.

    2 votes

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  2. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  3. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. 2 votes

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  6. Currently we are unable to read all of the open or closed messages in the message center. It is necessary that we be able to scroll through the complete list of messages not just the most recent 10 or so. Please fix this.

    2 votes

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  7. 2 votes

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  8. My team has many tabs open for each section of the dashboard. It would be extremely helpful to have those tabs named according to the page they are on. i.e. Manage, Messages, Reports. See screenshot for reference

    4 votes

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  9. When toggling back and forth between waitlist/calendar in order to fill up the schedule, the calendar returns to today which slows down the process significantly.

    6 votes

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  10. Right now, offers are added to every single service in one appointment.

    9 votes

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  11. When clients do not confirm their appointment, they don't show up and we lose the slot to fill for other clients. I want to be able to toggle off the option to confirm their appointments.

    1 vote

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    0 comments  ·  Admin →
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  12. 2 votes

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    1 comment  ·  Admin →
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  13. We need a notification that a service provider doesn't provide a service when rescheduling an appointment. We have had reception accidently book prenatal and other specialty services with unqualified staff members because no alert popped up like when booking a regular appointment.

    9 votes

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  14. 1 vote

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  15. 1 vote

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  16. It would be great to add the inventory of back bar needed for hair treatments to keep tabs of inventory.

    5 votes

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  17. 1 vote

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  18. Right now once you get to 25 notifications, that is all you see. I would love the option to see more than 25 notifications in the alert area.

    1 vote

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  19. for the client accommodations tab switch it to client formulations and have a second subsection tab for perms color haircut or other.

    2 votes

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  20. When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like

    15 votes

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