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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. I am in need of a way to deduct the merchant fees from tips for stylists that are renters. We aren't able to use separate merchant accounts because I also take a small percentage for miscellaneous overhead and using separate accounts doesn't allow for that commission deduction. It would make it easier to just have it auto-deducted instead of me having to calculate that every pay period.

    1 vote

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  2. Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    7 votes

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  3. streamline the scheduling and checkout process for salons using the Vish Color Bar App 😃

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  4. Occasionally when a client needs to cancel they ask to be put on a waitlist for another date. So during the cancellation process when given the option to charge a client, it'd be great to also have the option to move them to the waitlist

    12 votes

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  5. To more easily spot members that are past due and need to update payment info

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. Receiving alerts within a 4 hr window from when the stylists starts their shift would be awesome. They don't want the online booking alert on for everything because they receive a ton of messages from it. If we could have it for just a certain time frame it would be very helpful.

    2 votes

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  7. Adding Merchant Processing data is essential for businesses with multiple locations. Going into individual merchant accounts to get reports is unsustainable.

    8 votes

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  8. We carry a long waiting list so this would make certain clients stand-out

    2 votes

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  9. 2 votes

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  10. The beta report filters for services only include the first 50? services offered. My list stops at the letter "F" I wanted to see information on Olaplex services, and I am unable to filter to them because the "include" filter stops at F. Please allow us the full capacity for filtering these reports.

    2 votes

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  11. 1 vote

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  12. 1 vote

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  13. 1 vote

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  14. 4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. We would to create a referral source called "Other" with text input

    3 votes

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  16. 1 vote

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  17. Right now if a client has multiple accounts and they don't make passwords for one account but did for the other email, we have no idea which one should be the primary to merge. Also we have no way of knowing what emails are tied to accounts

    1 vote

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  18. Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.

    17 votes

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  19. A way to alert the front desk that a form for a client has been completed

    131 votes

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    Hey folks! Today we released a related feature: the schedule view.

    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  20. 1 vote

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