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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7175 results found

  1. Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.

    Workarounds:

    1. Making a Product called Cancellation Fee (will mess up their reporting)
    2. Not sending a receipt at the time of charge (higher possible chargebacks from client)
    3. Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
    16 votes

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  2. 1 vote

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  3. my ical only shows one appointment time per appointment. if a client has an 11am lash appt, and a 12pm brow appt - on my ical it will only show 1 of the appointments and not the full range of time. sometimes the first, sometimes the second. so that i have to cross reference boulevard daily to confirm my correct start times for appointments. a seamless ical integration for multiple client appts per client would be beneficial.

    1 vote

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    0 comments  ·  Admin →
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  4. This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error

    6 votes

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  5. 3 votes

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    1 comment  ·  Admin →
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  6. 1 vote

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  7. Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. This account is asking that we have automation on discounts when a member is purchasing retail items.

    6 votes

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    1 comment  ·  Admin →
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  9. It is very time consuming to add a new product line to Boulevard. If we could duplicate an existing product that is set up with all pertinent details, we could simply edit the name/UPC/price and be on our way. Currently, we have to select the Suppler, Category, and re-enter Brand for every single product and it takes much longer than it needs to.

    6 votes

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  10. Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.

    5 votes

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  11. I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.

    4 votes

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    1 comment  ·  Admin →
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  12. This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. It took me months to realize how many people were on our waitlist. The system only shows current day, unless you x out of the day. I suggest to take out that entire option and just show the entire waitlist all at once.

    7 votes

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  14. On our own website's menu, we give full on descriptions with images of the service with "book now" buttons. We would like to have custom online booking links per service so that if someone is looking at a particular service on our own website, they can click "book now" and it takes them to Boulevard's online booking screen with the service pre-selected where they can choose their stylist and continue through the online booking process.

    22 votes

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  15. Clients are not able to book multiple appointments for other members of their party. When one client books for more than one person, we could send only one message with the whole booking that includes all the appointments instead of sending individual messages per client.

    4 votes

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  16. 2 votes

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  17. 2 votes

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  18. 3 votes

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  19. 2 votes

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    1 comment  ·  Admin →
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  20. Integration with an EMR. Medical system to chart and record of health-related information.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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