7695 results found
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New Sale button in Client profile
A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.
3 votes -
Report on vacation and sick leave for service providers
Report showing total vacation and sick days taken by staff
Could be synced with time blocks on calendar
18 votes -
Field for short paragraph at staff scheduling page to store added notes about schedule
Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was
2 votes -
1 vote
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Customizable Alert Settings in Manage Tab
Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)
2 votes -
6 votes
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Ability to alert for appointment changes/bookings for non-provider
Only appointment service providers are alerted when there are new bookings or changes to their appointments, but we want the ability for the owner/manager to also receive these alerts depending on communication preference settings.
7 votes -
Report on Gratuity: Cash vs. Credit
Need to know what tips were paid in cash vs. credit
Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash
7 votes -
Only allow certain privilege groups ability to move appointments
Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.
7 votes -
Be able to add over 30 vouchers of one service to a package
We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once
3 votes -
Would be great if one of the tabs for each client was their past Ratings and Feedback.
Could be a tab that only shows if an employee with location management privileges is viewing it, but adding this data to the centralized client information area would be efficient.
6 votes -
Membership Cancellation Reasons
Create a required drop down on the dashboard so when a member cancels, a required reason field should be filled out before the cancellation is processed. This feature should also be able to be exported under the member reporting feature so we can analyze on churn.
15 votes -
Improved shared membership functionality and better visibility into sharing member
For shared memberships, we need to present better visibility into the sharing member's actions in terms of which original member's vouchers were used, either on the order, within their client profile, or on voucher redemption reporting. Right now, when a shared member using a voucher, there is no further indication following the transaction as to where that voucher was redeemed.
7 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Allow negative numbers in beta report filters
I have tried to filter a beta report to only include discounts. The filter doesn't allow negative numbers, so I can never get just the discounts included.
1 vote -
Memberships - Expiration term starts after first use
Business would like the option to have the membership term to start after the first voucher is used, instead of expiration date being based on purchase.
1 vote -
Service Provider Tags for Easy Client booking, tags searchable within the Dashboard - Details Below
Per Fox & Jane's request: "Essentially our goal is to have every service provider tagged with their specialties (i.e. blonde specialist, cutting specialist, etc.) and to have those tags searchable within BLVD. The reason for this is because our customer care team handles all location bookings and it's very hard to keep track of every stylist's specialties. Currently, we're using a Square space website internally that has searchable tags, however, we would LOVE to use blvd for this instead (if possible)."
1 vote -
Member/Membership recognition online
Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.
36 votes -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes -
Client receipts from the business email
Currently, client receipts are emailed from receipts@joinboulevard.com. Clients reply and receipts are routed to Boulevard accounting. Receipts should be from the customer's business email and replies sent accordingly.
6 votes
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