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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7695 results found

  1. Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible

    17 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.

    1 vote

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    0 comments  ·  Admin →
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  3. Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.

    8 votes

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  4. Use cases:

    • Using blocks above schedules as sticky notes for informational purposes
    • Administrative holds
    • Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
    • Locked lunch periods that can't be moved by unknowing receptionists
    • Training periods
    2 votes

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  5. Schedule view for all locations under business management

    -Easier for multiple locations to see every staff's schedule at all locations

    5 votes

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  6. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes

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  7. 2 votes

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  8. Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.

    1 vote

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  9. Add a column for client email into Voucher Liability report to support outreach to clients with liabilities

    2 votes

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  10. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    8 votes

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  11. It would be fantastic if there were a way to run a report for specific client/appointment tags. Example: We have a client tag that states "Stylist was late to client" I would like to run a report to see which stylists of mine are repeat offenders. Or we have a "no charge" client tag- again it would be amazing to run a report to see which clients are not being charged/ how often this takes place.

    12 votes

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  12. It would be awesome to be able to delete service categories that are not used in our business, it would help to have a more organized/cleaner space to work in

    3 votes

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  13. Ability to report on future booked appointments for new clients per location as well as the date the client was booked. The goal is to see each location's new client bookings made per day.

    2 votes

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  14. Staff shouldn't be able to adjust price to lower than the default price listed

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  16. Clients booking into the future who may want to come sooner could add this to waitlist to be notified if a cancellation comes sooner.

    7 votes

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  17. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes

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  18. Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes

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  19. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. We have clients that have comped services or services that are provided by the studios and they want to add a tip to the ticket, but there's no way to just tip the service provider without making a second appointment or leaving the ticket open which can impact reporting. Need a way for a client to just leave a tip for the stylist without any other transaction

    13 votes

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