8555 results found
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New Guest Booking Duration Options
I wish there was an option to automatically add additional time for new guest bookings with specific service providers or services. For example we have a Stylist that needs 30 extra minutes with all new guests and then we have a Colorist that needs 1hr extra with all new guests. Right now my front desk team have to mentally remember this for these service providers.
3 votes -
Alphabetical order for everything
There are some things that are listed in alphabetical order but also a lot that aren't, this inconsistency seems like a design flaw. Some of the things that are NOT listed alphabetically are:
- Privilege Group dropdown when assigning it to individual employees
- Staff Role dropdown when assigning it to individual employees
- Assigned Locations dropdown when assigning it to individual employees
- Product category list when creating a new skuThere may be more but those are the most common ones that I see
3 votes -
Report that shows sales detail including payment type (cash/card/check) that can be filtered by stylist
We have a need for a report that shows sales detail (service/product/tip) including payment type (cash/card/check) that can be filtered by stylist. We pay out renters according to how the salon took payment for their clients and right now it is a tedious process to pull and cross reference multiple reports.
10 votes -
ADD CLIENTS BY JUST EMAIL
The ability to add clients only by email. Or the ability to add emails only to a marketing database
2 votes -
Reporting for voided orders
Ability to pull a report for voided orders, including the operator's name/ID
3 votes -
31 votes
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include last appt date/visit to the wait list information
include last appt date/visit to the wait list information
4 votes -
Appointment History Filter
Would be really great to be able to view only completed appointments when looking at a client's appt history on their profile.
7 votes -
Book Out Times for All Staff
We would love the ability to select multiple staff members for a book out time. We currently use book out times for our meetings. For example, currently when we schedule our salon meeting I have to book a book out time on each individual stylists schedule. If we were able to select multiple stylists I would only have to do the book out process once and it would be applied to the schedule for everyone selected.
7 votes -
Client opt outs from Blvd SMS should indicate that they will not receive confirmation messages in the future regarding their appointments un
...unless they opt back in. Businesses largely will not have visibility regarding client's lack of SMS communication. There should also be indicators more prominently displayed next to phone numbers whenever shown in Front Desk, Calendar, Messages, and Client tabs that denote NO SMS, or client has disabled all SMS. Some businesses HEAVILY rely on SMS and if clients are not receiving reminders and/or confirmations then being charged no-shows... there WILL be hiccups. The current set up potentially causes Blvd to force businesses to be in a rough spot where staff have the concept that their clients are being messages when…
3 votes -
change behavior of "apply to all upcoming <day> shifts" logic
When editing an employee schedule, you can change a single day. When completing the change the schedule for all upcoming shifts on that same day of the week. The problem is, the system doesn't just update upcoming shifts, it updates every <day> for eternity with the new schedule. The logic should change to only update the already scheduled shifts, OR the statement should be changed to read "apply this change to all <days>"
1 vote -
Expanded Reports
The business wants to run a report that has each client listed out on their own line and have it show a column indicating how many appointments they have seen in the lifetime of their history at the business.
2 votes -
On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.
On text notification, have the office number written so they can call easily to reschedule as we cannot have online booking.
6 votes -
Gift Card Balance on Receipt
When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.
65 votes -
97 votes
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enhanced reporting
Reports that give retention percentages, new client request metrics, vs new salon clients. Referral source reports for individual stylists. Better all around performance goals for stylists to reach bench marks and milestones.
7 votes -
1 vote
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Customize Client Instructions for Confirmation & Reminder
would like to be able to customize the client instructions separately for the booking and reminder emails so that they get two sets of instructions.
21 votes -
Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes -
Ability to import custom email templates into the marketing suite
I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.
38 votes
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