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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8555 results found

  1. Integration with Repeat MD

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. 2 votes

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  3. Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.

    28 votes

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  4. It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.

    6 votes

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  5. Ability to create marketing campaigns from mobile device for easy photo uploads.

    2 votes

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  6. Would like to have transactions paid with checks and credit card receipts added to the close-out register report. Wants to have everything in one report.

    10 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.

    2 votes

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  9. 32 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  10. A search bar for the Suppliers section would allow quick and easy access to Supplier information, especially for businesses who have high eCommerce / retail volume.

    Other businesses may choose to use this section as an 'address book' / rolodex for storing other partner information who may not explicitly be retail-related.

    1 vote

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  11. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.

    It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.

    Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?

    5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.

    4 votes

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  14. This would allow an Admin to choose who can over override scheduling rules, which can currently be done when booking with "Select time on calendar” (Timing/Resource Blocking/Approve a Service Provider to perform a service that is normally not done)

    3 votes

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  15. being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.

    2 votes

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  16. We can click on the phone symbol (where incoming calls appear) and see a dropdown of any calls you may have missed. You can pull up the clients account ahead of time and speed scheduling time.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. I've noticed that emails with underscores in them don't show up when you search them in the clients tab

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. The Blue "update available" bar is super helpful to let us know when new features are available, or to make sure we are using the latest data.

    Unfortunately it covers some of the needed navigation features in the form builder.

    Could the bar be made to come in above the normal screen (pushing everything down) instead of over top of it? That way the navigation features are available to ensure our forms are properly saved before refreshing the page.

    1 vote

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  19. Would like to have a new flavor of tea maybe something for the holidays since thanksgiving and Christmas is coming up.

    1 vote

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  20. If a client has a recurring monthly membership charge it would be nice if they got a reminder text after a certain number of vouchers accumulate in their account. Once they have four or five it becomes hard to catch up and use them all.

    1 vote

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