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  1. At current, if there are long names or long service names for services below 30 min duration there is complete cut off or bleeding of text beyond appt tile.

    Ideas include:
    First name, last name reduced to initial, service name truncation (perhaps removal of vowels?)

    CSS to make those appts with too much text be animation where the entirety of the names and service name scroll left to right so that all text is shown every 10 seconds or so (or some time equation directly proportional to number of characters).

    Create so that appt tiles are only representative of their…

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. When checking guests in on the calendar screen, it is easy to mistakenly only mark them as confirmed if they aren't already. There should be two separate buttons for marking them as confirmed and marking them as arrived.

    4 votes

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  3. Ability to duplicate a purchase order from one location to another with the same products and quantities

    5 votes

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  4. I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?

    36 votes

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  5. Can we manually send confirmation/cancellation TEXTS? We've found most people don't check their email very often and believe they haven't received a confirmation if it is not via text.

    4 votes

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  6. 23 votes

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  7. Green circle fees should not be included in the loyalty program points earned since its not a retail product or a service.

    1 vote

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  8. 13 votes

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  9. Treating an existing client as a new client if more than a certain amount of time has past since their last appointment.

    3 votes

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  10. The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.

    49 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  11. Ability to schedule and manage telehealth appointments for good faith exams and other purposes.

    49 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  12. It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books

    9 votes

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  13. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    7 votes

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  14. When someone isn't quite ready to book, but says that they'd want to in Next month, we should have the option to mark it in a way where it notifies the admin team to check in on the first day of the next month.

    Additionally, the system should be surfacing the most likely to book at any given time and reminding us to check in with them.

    1 vote

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  15. Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.

    8 votes

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  16. A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving

    7 votes

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  17. 2 votes

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  18. There are additional customizable questions that would be helpful for online gift cards, such as:

    Purchaser's Phone Number
    Recipient's First Name, Last Name (in addition to email
    Gift Card Delivery - (E-Gift of Pickup)
    Ability to select whether to use credit card on file if there is one.

    5 votes

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  19. a more significant color change to show on the calendar (schedule) when an appointment has been checked out.

    3 votes

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  20. For those of us using Offset, it would be great to add a line item to the sales section of the daily reports, so we can see how much of the credit card fees were "offset" by the feature.

    5 votes

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