7735 results found

1. Block out Reasons Required

   we would like to make it required to have a reason when one blocks out time during their shifts.

   7 votes

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2. ability to export reviews
   3 votes

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3. Due to Monkeypox spreading kind of rampantly across our clients as they are testing positive...

   ...could we get some additional precautions added to the appt confirmation messages to include a couple more symptoms than the COVID preamble such as fever, sores, swollen lymph nodes. We have already had 12 clients cancel appts due to state mandated isolation requests.

   3 votes

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   Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

   do you get this message?

4. Clients can archive their own documents

   We have experienced some clients archiving their own documents when it shows up after signing. Is there a way to deactivate this from the clients view?

   2 votes

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5. Add a better call to action to the reviews

   I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.

   11 votes

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6. 3rd party payer option
   2 votes

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7. Show staff name on calendar when hovering over column
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8. report that pulls all service times
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9. Client's Last Visit Visibility
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10. Adding to the menu at the start of the Booking widget
    1 vote

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11. Be able to change the order of Packages/ Memberships on Booking Widget
    6 votes

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12. Forms for Add-Ons Services

    We use add-ons often for services to help us streamline booking. It would be very beneficial to have forms attached to add-on services such as waxing.

    8 votes

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13. When a client books an appointment, if they pick a certain appt it will book as "requested" when in fact...

    ...it could simply be that the client is choosing that specific time. It would be great if there was a distinguishing workflow with the client self-booking that differentiated actual requests from time based requests.

    In the event a salon has 8 stylists working and there is one spot left for 4pm that the client chooses through the self-booking process, it will show as a request even if the client has no idea whom that stylist is. Let's say that this is for a couple days from now and the business notices the complete utilization of the staff and to compensate for this, calls in other staff to take up what would be turnaways. It would be beneficial if these clients that truly didn't care which stylist they were with were marked that they specifically wanted that time slot (and price), but the provider was unimportant.

    A good business would move a fair and proportionate number of the non-request appointments over to provider times that now become available so that the already present staff have the potential to accept requests again while also fostering the other providers' growing careers with some fresh meat.

    It is also worth noting that due to the selection process of client self-booking, the data field of "request" vs "non-request" doesn't exactly mean anything for analytics and most online bookings would result in a client's appointment being a request. This is entirely due to the psychology of how we make appointments, we choose exactly what and when we want; which Blvd interprets as, "I only want to be seen by that person" which is an assumption that we adopt without workaround presently. In my own shops I notice that when needing to cancel or rearrange appointments, I can only trust that a client's self-booking's request is truly a request for that provider about 50% of the time. Other times the client will always advance that they don't care who they see and it wasn't in fact a request.

    ...it could simply be that the client is choosing that specific time. It would be great if there was a distinguishing workflow with the client self-booking that differentiated actual requests from time based requests.

    In the event a salon has 8 stylists working and there is one spot left for 4pm that the client chooses through the self-booking process, it will show as a request even if the client has no idea whom that stylist is. Let's say that this is for a couple days from now and the business notices the complete utilization of the staff and to compensate… more

    8 votes

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14. log or a report to show machines used
    1 vote

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15. Round robin 'first available' scheduling
    7 votes

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16. Show service in service provider text alert
    1 vote

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17. OLB with phone number rather than email
    1 vote

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18. Boulevard Help Chat Should Be Available on Weekends

    A majority of Boulevard's market demographic have business hours over weekends. It's very frustrating when something goes wrong during business hours and no one is there to help.

    10 votes

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19. Generate a list of the customers who buy the in house hair products.

    A report which can generate a list of customers who buy the hair products we can reach out to them for more updates of our products and increase our sales.

    1 vote

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20. Please remove banner from client booking.

    Branding/aesthetic of my business and features is very important. I do not think the Blvd branding should be larger than my logo on the booking page.

    1 vote

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