7735 results found
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Assign Specials to Specific Days only
It helps with marketing - being able to have specials for a company on slower days brings in more business. This is a common practice of businesses, so it would be great to have the support to be able to utilize this.
10 votes -
3 votes
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5 votes
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1 vote
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1 vote
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Standing appointment management/notifications
There is zero proactive visibility or reporting on when repeating appts expire which creates a nightmare when they expire last minute. If you ever had to stand in front of a very loyal client and try to explain why you don't have an appt for them that day and someone jumped in and took they're standing appt time, you would understand why this is necessary.
3 votes -
Allow Service Enablement, by provider, by day
We want to ensure we offer lash extensions services every day of the week, but want to enable certain service providers each day, so that they have a rotation of sorts vs. being available for that service everyday.
9 votes -
The ability to require new clients only to reserve with a credit card
We tried to enforce credit cards with our old software and found it really offended our loyal clients so we had the ability to switch to only new clients booking online required a credit card.
6 votes -
Allow cash refunds on returns when original payment method is check
A client recently returned a product and had paid with a check. I was not able to choose cash as a refund method. Check was an option which is just weird. It makes much more sense to have cash as a refund method for check purchases. Or have it as an option that can be turned on in the management tab or controlled in the permission settings.
1 vote -
2 votes
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When rescheduling a client from one service provider to another, the system does NOT adjust the pricing accordingly.
If we switch a client from one stylist books to another and they charge different pricing the system does NOT adjust the pricing accordingly. It keeps the pricing at the original price. We work as a team here, however we have different pricing levels. If a client has to switch to another stylist because someone is sick or for sake of timing. The system should automatically adjust the pricing according to the stylist when rescheduling.
3 votes -
$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
2 votes
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3 votes
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1 vote
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1 vote
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1 vote
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2nd or more telephone numbers to be textable to the inbox
It could be useful to have 2 or more numbers that are textable into the inbox. Could keep conversations focused, or be a number for a private conversation between manager and guest may be?
1 vote -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Dropdown menu at checkout should have "select boulevard duo" as the default option.
Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.
4 votes
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