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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7212 results found

  1. Average ratings at the top of Ratings section

    2 votes

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  2. It's very easy to accidentally make changes at the brand level that are meant for just one location because the screen in general, and the top nav bar in particular, looks almost exactly the same no matter which one you're on

    3 votes

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    1 comment  ·  Admin →
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  3. Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.

    2 votes

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  4. The ability to reorganize the online service menu

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  5. When viewing products sales by category or by brand, would like to be able to click on a total and see the breakdown of what items were sold vs just a lump sum amount.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. Allow clients to check in via text and push the notification to the provider that their client has arrived.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  7. I know if they click the 4/5 review on the receipt they are then prompted to leave a google/ yelp review but NO client has done this thus far. It would be really nice to be able to set up an automatic email OR text that asks clients to leave us one on google, with a link attached. The reviews through BLVD are nice, but do not help my online presence as a business.

    37 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  8. would like to know how much the campaign will cost before launching.

    2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. 9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  10. Change the Orders screen to work more like Clients: When you click an order to view details, they slide over the screen to see details. Then when you close the order it slides back out of the way and you are still on the order screen. This allows you to keep any filters in place and still see the order details.

    A change like this would help streamline the user experience so more aspects of the program behave in the same way making it easier to use and to train new users.

    2 votes

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  11. Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. 2 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. It would be great to have the ability to get the "Manage Appointment" link through the API so we can include it in our custom client texts

    2 votes

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  14. When a person purchases a Gift Certificate for someone, having that gift card automatically attach to the client receiving the gift certificate's account as an option for them to use in check out. While I understand the benefit of just selling a card and then its up to the recipient to keep track of the card. The likeliness of them not using it is higher which generates profit but we are making an effort with software such as this to keep track of everything else about our clients, why not their gift certificates?

    15 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. We are recommending an implementation of a basic report that we can pull to show Any appointment that shows quick Appointment Data:

    Service booked

    Date when Appointment was Booked

    Date of Actual Appointment Service.

    Staff Member

    Service

    We have high ticket PMU (Cosmetic Tattoo Services) and Lash Services which can block off 2-3 hours of time and our front desk needs to follow up consistently with these appointments to ensure the clients fill out all their proper forms ahead of time and also do not cancel their appointment. We have found that the higher a service price and the longer…

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Inventory management in BLVD is clunky and difficult to edit. It would be great if I can view backbar inventory only or retail inventory only.

    42 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. When you click "new appointment" at the top right, it opens a small mini screen at the bottom right to fill in all necessary information. It would be great to enlarge the screen and see everything in a bigger, cleaner format, so we click the enlarge button to expand the screen. But if we do that, the "First Available" option disappears, and we must select a stylist instead. When enlarging the screen, please keep all the functionalities that exist when the screen was small!

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. We get very busy and to quickly sign-in clients, we only want their first name and phone number as required fields. These two pieces of info are enough of a differentiator that we don't want to spend time asking someone to spell out their last name. Some people have very long and complicated last names, and we would rather not have to get their last names wrong and have it be blasted across all marketing and text reminder communications every single time, and instead just use their first names only. Plus, being on first name basis with people feels like…

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.

    34 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. Phone number as a unique identifier

    3 votes

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